UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,482 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process to claim is not the best, lack of a login so you can see what you have used/left on your account. Have to fill in the online form from scratch each time you have a claim. So the claiming process is not as good as it could be.”

Helpful Report

Posted 3 years ago

“Very good support when I made an error with a scanned document. Friendly, efficient and most helpful! Thank you! Dagmar”

Helpful Report

Posted 3 years ago

“Excellent customer service, polite, friendly, helpful.”

Helpful Report

Posted 3 years ago

“Uk healthcare provide an easy to use cash back service, have good customer operators and issue quick refunds.”

Helpful Report

Posted 3 years ago

“Very nice helpful people, quickly sorted things out thank you 😊”

Helpful Report

Posted 3 years ago

“Brilliant service and funds in bank in days which is very welcome”

Helpful Report

Posted 3 years ago

“Excellent customer service from Carl. He handled my query promptly and confirmed by email when he had processed my claim, as promised. Very happy with the service and the way my query was handled.”

Helpful Report

Posted 3 years ago

“the response time was quick and I got the help I needed.”

Helpful Report

Posted 3 years ago

“Carl and his team have been very efficient and helpful with my claim. I am a extremely satisfied customer.”

Helpful Report

Posted 3 years ago

“Thank you to Carl Stickland for the help with my claim. Very much appreciated. Anne-Beth Pedersen”

Helpful Report

Posted 3 years ago

“I enquired about trying to submit a dental claim online and Nicola Williamson dealt with my query very politely and efficiently. She also replied to my email very promptly and basically she had sorted out my claim immediately with nothing further to do. I can’t praise her enough!!”

Helpful Report

Posted 3 years ago

“Dear UK Healthcare, I liaised today by phone with Nicola Williamson regarding a query on my claim. Nicola responded within 5 minutes to my email to say the claim had been processed. She was very helpful and amazingly prompt. Very impressed by this service. Thank you Nicola.”

Helpful Report

Posted 3 years ago

“Att. Of HR department policy No 82705 Re. Appreciation of help provided by Mark shaw to sort out my claim quickly and professionally. This gentleman has exceptionally, good manners and etiquettes to give assistance to the customers. I will say he is an asset to your company. D.P. Dhir”

Helpful Report

Posted 3 years ago

“I just wanted to say a big thank you to Mark Shaw who advised me during my recent claim and provided me with a very efficient service throughout.”

Helpful Report

Posted 3 years ago

“Customer service went to great lengths to solve my problem. They couldn't have been more helpful”

Helpful Report

Posted 3 years ago

“Quick & friendly service. My claim was processed within a day. Thank you for your help.”

Helpful Report

Posted 3 years ago

“Making a claim is a lot easier, customer service helpful, after a little hick up with my claim. All is good now, cannot complain situation now sorted. Thank you.”

Helpful Report

Posted 3 years ago

“Fast response, efficient service via e-mail from Craig. Excellent.”

Helpful Report

Posted 3 years ago

“Very quick, responsive customer care. Thank you Nicola”

Helpful Report

Posted 3 years ago

“Just had a completely stressful time whilst making 2 optical claims for my husband and myself. Initially the fault was mine because my optician had changed their accounting system. This was rectified and my husband claim was made but mine not. I was told on at least 3 occasions that my payment had been made when I knew I hadn't received it. Finally, in desperation I sent copies of my bank statements for all of July proving that I had only received my husbands payment and asking for proof that it had been sent. Records must then have been checked which showed that it hadn't been paid so I was told a payment was being made. I am very annoyed that the claim wasn't checked when I made my first query. Not up to the usual standard at all!”

Helpful Report

Posted 3 years ago

UK Healthcare is rated 4.6 based on 2,482 reviews