UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“As usual always helpful and prompt, never had any issues in the many years I’ve been in this scheme, easy to use on line applications and very helpful friendly staff on the phones. Thank you to all the staff.”

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Posted 1 year ago

“Sara promptly actioned my administrative changes, less than 24 hours after submitting them. Excellent, concise and efficient service.”

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Posted 1 year ago

“Quick and prompt response to emails :)”

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Posted 1 year ago

“Very helpful. Quick responses to any queries.”

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Posted 1 year ago

“Quick response to emails”

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Posted 1 year ago

“My receipt was partially obsured by the visa slip. Nicola e-mailed me immediately and pointed out where the problem was. Once I resent the invoice, she submitted my claim without any delay - very friendly, professional and caring service. Thank you!”

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Posted 1 year ago

“Sent wrong receipt. Once sent correct one was sorted out within a few hours. Great service”

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Posted 1 year ago

“Perfect communication an error made on my part and corrected perfectly”

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Posted 1 year ago

“I am a 75 year old, not very computer savvy. Craig contacted me because I had not sent a receipt which didn't have enough information. He dealt with it punctually and patiently. Reassuring, even by email, I could communicate with a real person. Thank you”

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Posted 1 year ago

“Incredibly quick to respond, helpful and understanding, very clear guidance for what I needed to do for my query to get resolved.”

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Posted 1 year ago

“Thank you for the prompt reply to my question. Much appreciated.”

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Posted 1 year ago

“Staff very pleasant & polite Refund dealt with promptly and staff kept me informed I would recommend this service to everyone Great!”

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Posted 1 year ago

“Quick and efficient service. Nicola was very helpful with my enquiries. Thank you.”

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Posted 1 year ago

“Hello i am very happy.”

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Posted 1 year ago

“Very prompt and professional service. Many thanks”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“I emailed with a query and was surprised when I got a phone call. The young man explained my questions perfectly and said he would pass my email to another department who would check my payment. The next day I received an email from them confirming my payment and offering further help if I needed it.”

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Posted 1 year ago

“Easy to use, quick service and great staff who are always helpful with queries. A customer portal where you could look at your current annual claims/benefits left would be really useful to have.”

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Posted 1 year ago

“I have tried to claim twice and both times it has been near on impossible to make a claim. Online form not working, refusing to pay saying I have not met criteria even though I have. Meaning I had to spend lots of time appealing etc. This company is a scam, do not use”

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Posted 1 year ago

“Very helpful and prompt at resolving any confusion . Thank you to Andrew for this .”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews