UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“You won’t pay for my dental work is ongoing from nhs dentist”

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Posted 11 months ago

“Very quick & efficient support received from Sara Leathley. Thanks a million.”

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Posted 11 months ago

“Very helpful, Nicola was patient and clear. The reply took a few days but that is likely expected from companies. Everything got sorted out.”

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Posted 11 months ago

“Very happy with the service from Deborah, slight issue with a change in name but the matter was resolved with ease & efficiency.”

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Posted 11 months ago

“Quick & Efficient support. Easy to communicate with and timely Reponses.”

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Posted 11 months ago

“Very happy with Carl Stickland. He dealt with my claim with speed and efficiency!”

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Posted 11 months ago

“I wrote an excellent review but your CAPTCHA verification failed, the same as technical difficulties with uploading my dental receipt.No fault of any humans though.”

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Posted 11 months ago

“Very helpful thank you.”

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Posted 11 months ago

“My claim was lost in the post. I phoned and Nicola dealt with the problem efficiently and politely. No drama!”

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Posted 11 months ago

“Very helpful and very friendly quick process thank you”

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Posted 11 months ago

“Very fast response to my message, and informative of my allowances I have.”

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Posted 11 months ago

“Andrew has been great. Quick response. Thank you.”

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Posted 11 months ago

“Communication has been great, thankyou Sara Leathley”

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Posted 11 months ago

“The staff are knowledgeable, friendly and helpful. I would recommend this company to anyone. They are efficient and resolve any queries very quickly. It is easy to communicate with this company and the staff really seem to care about the customers. Thank you”

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Posted 11 months ago

“I received a prompt and polite reply about a claim I have made for severe, constant pain i have had for 2 years and 10 months approximately. I am grateful for this service.”

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Posted 11 months ago

“Turns out it was very simple to make a claim, just make sure you have a detailed receipt. Response is very prompt and help is on hand should you need it.”

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Posted 11 months ago

“Very good from a customer standpoint, and the pricing was very good compared to others on the market. I would recommend to anyone looking for a health cash plan. Their customer service is fantastic and you get responses very quickly.”

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Posted 11 months ago

“Craig Matthews very helpful. Waiting times on phone are short and query dealt with quickly!”

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Posted 11 months ago

“Impressed at the prompt response very helpful and professional throughout the proces excellent person centred approach”

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Posted 11 months ago

“When I submitted a claim I received a reply from Craig Mathews indicating that I would not be eligible because i was not covered for private dental work under the English Banding 1,2 and 3 even though it was clear on my claim form that I was Scottish and had the treatment in Scotland AND by the NHS, I even invited him to contact my dentist. He failed to respond to my email so had to phone him and was quite curtly told' your refund is in your bank', no apology at all for his error. He said that he had sent me an email explaining this but I have never recieved it.”

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Posted 11 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews