UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Efficient service.”

Helpful Report

Posted 5 months ago

“Responded quickly to my online enquiry to making an amendment to my policy as well as providing information on wider benefit discounts.”

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Posted 5 months ago

“It was my first time using the claim form, so I was a little unsure what I needed, but the email communication from the advisors was brilliant and informative so it helped get my claim complete. Thank you 😊”

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Posted 5 months ago

“Any queries I have had have been answered by helpful and knowledgeable staff.”

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Posted 5 months ago

“Great service! Communication first class happy customer”

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Posted 5 months ago

“They made me happy by paying my insurance claim. The six months in which we have to make a claim is great. The person whom dealt with my claim was very kind and patient. Keep up the good work. Thanks.”

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Posted 5 months ago

“Always reject claim Over ridiculous reasons”

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Posted 5 months ago

“I requested P11d values for a health care plan, Debra Grimshaw replayed in super fast time. Thank you for your assistance Debra”

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Posted 5 months ago

“Spoke with Nicola Williamson who was more than helpful. She even helped with an easier way to claim.”

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Posted 5 months ago

“Sara was really efficient with helping me with my query with a quick response.”

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Posted 5 months ago

“Absolute con do not use”

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Posted 5 months ago

“Quick response with easy to follow info”

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Posted 5 months ago

“These people are fraud and thieves.. they never pay you they always have excuses.. ooh this is not NHS why would someone go pay for a policy in the beginning they will tell you it's private and NHS and when you claim it's not private it's so confusing .. first it's not possible to get emergency for NHS You have to wait for long time . They are so frustrating ..I would not advise anyone to join this .. find a private policy which includes NHS otherwise there is no point joining this ppl ..”

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Posted 5 months ago

“I put in a claim for the cost of a prescription and the full claim was not paid because they had not updated the cost of an nhs prescription”

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Posted 6 months ago

“Contacted this morning to add my children to account and for my policy number. All was complete within an hour by Bes Grimshaw. Great service”

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Posted 6 months ago

“Fast and efficient”

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Posted 6 months ago

“Very prompt replies and great service”

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Posted 6 months ago

“Very helpful service.”

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Posted 6 months ago

Thank you so much for your 5-star rating of UK Healthcare! We really appreciate your positive feedback and are thrilled to hear that you had such a great experience with us. "Very helpful service." This short text perfectly captures the essence of our commitment to providing excellent Customer service to our valued customers like you. Once again, thank you for taking the time to provide us with your feedback. We truly value your support and look forward to serving you again in the future. Best regards, Customer Service Team

Posted 6 months ago

“Very prompt replies and service. Was helpful in adding my daughter to my policy.”

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Posted 6 months ago

Dear Claire, Thank you so much for your amazing 5-star rating of UK Healthcare! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are glad that our team was able to address your queries promptly and provide you with the assistance you needed. Once again, thank you for your kind words and for choosing UK Healthcare for your insurance needs. Best regards, Customer Service Team

Posted 6 months ago

“My dentist took it upon themselves to send the claim form directly. The form has my name the date of treatment and the amount paid. The form was stamped with surgery’s signature and my signature. You asked for a receipt which is fair enough but common sense dictates that the information on the form was sufficient to prove I had paid.”

Helpful Report

Posted 6 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews