UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,479 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,479 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using the service. Carl Stickland was very prompt and helpful. I expected to wait a few days but the customer service was brilliant.”

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Posted 2 years ago

“Having a dental plan helps to spread the cost of examinations and treatment and will help towards unexpected dental work. The customer service is very prompt and efficient. The dental plan was easy to set up with clear instructions.”

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Posted 2 years ago

“Quick and satisfactory reply, thank you”

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Posted 2 years ago

“1st Class service the Customer Advisor (Nicola Williamson) was very helpful and processed my claim quickly.”

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Posted 2 years ago

“First class service .”

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Posted 2 years ago

“1st class service by Craig, fast and efficient, extremely impressed.”

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Posted 2 years ago

“I always find the staff helpful and quick to respond especially Carl. Thankyou”

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Posted 2 years ago

“Hello, i went to my optians on monday 25th April 2022. I had to visit the options on that date and had to have increase strength of glasses. The cost was £133.20. I got £16.10 back and was confused. So i called yesterday to explain that I had seen the eye specialist at the hospital and was given different facial gel, dry eye drops and soothing eyes. For 3 weeks I felt that my face was on fire, so had to stop the ointments etc since then my eye sight got worse. Hence seeing the options and showed him what i had been given and he said i had a really bad reaction to the ointments.. I forgot I went back to get sun coverage over my glasses as they was not done originally. Then i had to get in now due to what happened to me. And now i am disappointed that i could not get my full refund for my new glasses i pick up never week. I now know that because of these reason in your clause i wiped out with the shading lasy yeat and the new glasses i will be having and again October is when my new claim starts again for glasses. It's upset me a little bit a all that was not my fault and havibg something burning and my eye sight is hard work to type or read. I thought i may just slightly be helped out. As that was my benefits money. So my spending is limited to bills coming in too. If it wasn't for the condtion i am in i unfortunatley can not get that refunded. Very disappointed for saying i have been with you guys nearly 23 years. But hay ho. Life sucks and money is less. So got to be very careful to pay my bills aswell.”

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Posted 2 years ago

“Prompt and super fast service. Easy to make a claim and process swift.”

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Posted 2 years ago

“very helpful all the way, claim fairly straight forward online.”

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Posted 2 years ago

“Very fast service. Spoke to Craig very helpful.”

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Posted 2 years ago

“Very fast service”

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Posted 2 years ago

“Excellent service, easy and straight forward!”

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Posted 2 years ago

“I took this dental plan out after being told that I can claim up to £500 per year , not what you have noted here. I don’t even understand your email nor the quotes sent So what exactly am I paying for? My dentist sent me to this dentist to have deep root canal work as she couldn’t get the root out, I assumed it came under my policy Please send me a list of what I can claim for, how often and what for Thank you Clare Maguire”

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Posted 2 years ago

“The customer service from Carl was exceptional, he went out of his way to ensure my refunds were processed and suited my needs accordingly!”

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Posted 2 years ago

“After having a stroke I was discharged 14 April 2022 I submitted the claim several times but they said it was unreadable, so I posted the claim 19 April with 2 second stamps to make sure that you received it ASAP, however I have been told that I should receive it within the next 5 working days. I feel that I have been treated appallingly considering the length of time I have being paying. I had a shoulder operation in January I received £10 other than that I have only had optical claims. After I had my operation I applied for help cleaning I was told that I would need a letter from my doctor which I got after paying £15 only to have the claim rejected.”

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Posted 2 years ago

“I was having problems connection Ng to the website to upload my receipts so I emailed yourselves and received a very prompt, friendly reply which contained a link for me to forward my receipts to from one of your colleagues Craig Matthews.”

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Posted 2 years ago

“UK Healthcare gave me excellent service and helped me through navigating a claim, would happilly use this service again. Thanks Andrew.”

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Posted 2 years ago

“I made a claim that got lost in the post , after a telephone conversation I was told to get another receipt and get back in touch , which i did and sent it via email and they resolved it the same day . Thank you”

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Posted 2 years ago

“Excellent and prompt service. Thankyou”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,479 reviews