UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Always helpful and understanding”

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Posted 1 year ago

“Can't fault the service. Keep receipts, get invoices and claims go through fairly easily. Only issue I had was my fault, trying to claim for an appointment I'd paid for, I just hadn't actually had it. Money in bank within the week”

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Posted 1 year ago

“Good communication and quick reply very happy customer 😀”

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Posted 1 year ago

“Thank you for quick reply from Debra to process my request.”

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Posted 1 year ago

“i am deeply unhappy that i am unable to claim when i pay in every month, the timescale was out of six months as my teeth was fine a filling had come out and this is why i visited the dentist very unhappy”

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Posted 1 year ago

“Great communication (thanks Deborah) and very easy to submit a claim”

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Posted 1 year ago

“Great value dental plan with an easy claims procedure, prompt communications from friendly and efficient Customer Service Advisors (Thank you Andrew). Refunds received within 3 to 5 days of claim approval.”

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Posted 1 year ago

“Very prompt and efficient service.”

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Posted 1 year ago

“Always speedy payments and helpful service, particularly Carl. Would recommend.”

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Posted 1 year ago

“Very swift response in relation to a technical issue for my claim”

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Posted 1 year ago

“I had no idea my claim hadn't gone through until I chased.”

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Posted 1 year ago

“Spotted an error on my invoice managed to sort it with dental practice resubmitted and payment was sorted quickly.”

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Posted 1 year ago

“Deborah sent a quick and informative reply - thanks!”

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Posted 1 year ago

“Great and speedy service customer service very helpful my claim was dealt with really quickly even though I didn't send the correct paperwork.”

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Posted 1 year ago

“Difficult to make claims, website when claiming is unclear too. Even when responding to emails the timing results in delays to meet being repaid.”

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Posted 1 year ago

“My enquiry was sent on Sunday and answered promptly Monday morning. Amazing as customer service is generally so poor these days.”

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Posted 1 year ago

“Always an excellent and efficient service. That I have used and will continue to use in the future. A brilliant idea and a great help in these times of cost of living crises. Thank you.”

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Posted 1 year ago

“Craig was very helpful. Basically on 03.08.23 I was let down badly by a member of the claims team (I realised this today as my claim wasn't paid) craig was polite, thank you Craig”

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Posted 1 year ago

“Andrew dealt with my query very effectively and quickly, providing full instructions and info of what was required. Thankyou, an excellent service.”

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Posted 1 year ago

“Andrew was exceedingly helpful and replied straight away to all of my enquiries.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews