UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“I made my first claim from uk healthcare recently so wasn't sure what I was doing and they were very helpful and patient my claim was also successful so happy days”

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Posted 2 months ago

“They will say anything to get out of paying an absolute ridiculous service.”

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Posted 2 months ago

“Excellent service and communication. Would highly recommend to people in the future.”

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Posted 2 months ago

“Very first claim made in July and I still haven't received payment 3 months later.”

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Posted 2 months ago

“I had placed a claim on 22-09-2023 My dentist last 2 examination wason 39-04-2023 and 11-07-2023last examination My Bridge could not be fixed My normal dentist was away for long time Waited long eventually was allocated a new dentist.who started my treatment for New dentures,had gum disease treatment, tooth extraction where I had bridge sitting on.waited long .my claim was for £281:60 been put off saying send statement again as in and again. Been pushing me back forward on off .last resort told me my claim not within time frame given was 6 months due to COVID. Am very disappointed as have been contacting my union too.nothing was resolved?”

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Posted 2 months ago

“Sara replied really quickly and efficiently”

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Posted 2 months ago

Thank you so much for your exceptional 5-star rating of UK Healthcare! We appreciate your kind words and are delighted to hear that we have met your expectations. Your feedback is truly invaluable to us in our continuous mission to provide outstanding customer services. In addition, we would like to express our gratitude for highlighting Sara's prompt and efficient response. We pride ourselves on delivering timely and effective assistance, and we are thrilled that Sara's efforts made a positive impact on your experience. Once again, thank you for choosing UK Healthcare Kind Regards Customer Service Team

Posted 2 months ago

“Deb Grimshaw upgraded my account No fuss and professional”

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Posted 2 months ago

Thank you, Samantha, for taking the time to give UK Healthcare a stellar 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Also, a special thanks for mentioning Deb Grimshaw' s exceptional service. We're glad to hear that she upgraded your account seamlessly and professionally. Rest assured that we will pass along your kind words to her. Thank you again for your support and for choosing UK Healthcare. Kind Regards Customer Service Team

Posted 2 months ago

“Great service by Sara, quick and efficient both times I had reason Ito contact her.”

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Posted 2 months ago

Thank you so much for your amazing 5-star rating of UK Healthcare! We truly appreciate your kind words and time taken to share your positive experience with us. It's fantastic to hear that you found our service great and efficient. We especially want to thank you for highlighting Sara's excellent customer assistance. She is truly dedicated to providing quick and efficient support to our valued customers, and your recognition means a lot to both her and our team. Thank you once again for your support and valuable feedback. Kind Regards Customer Service Team

Posted 2 months ago

“Sara responds quickly and efficiently and helped me with any issues or queries I've been having.”

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Posted 2 months ago

Thank you so much for your phenomenal 5-star rating of UK Healthcare! We truly appreciate your kind words and choosing us for your healthcare needs. It warms our hearts to hear that our services have been efficient and helpful to you. Sara is indeed an incredible member of our team, always ready to respond promptly and assist with any issues or queries. We feel privileged to have her dedication in ensuring your satisfaction. We are grateful for your trust in us and look forward to serving you with the same high standard of care in the future.

Posted 2 months ago

“Wonderful service and assistance as always by Sarah and Andrew”

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Posted 2 months ago

Dear Vimal, Thank you so much for giving UK Healthcare a 5-star rating! We truly appreciate your kind words and positive feedback. We are delighted to hear that you have experienced wonderful service and assistance from Sarah and Andrew. They are dedicated to providing exceptional care to our valued customers, and your recognition means a lot to us. Once again, thank you for your trust and support. We look forward to serving you again in the future. Best regards, Customer Service Team

Posted 2 months ago

“Great programme to be on, however there isn't any information on the health programme including Autisim Assesments and support this plan could offer for people like me.”

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Posted 2 months ago

“Fast response, very helpful.”

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Posted 2 months ago

Thank you so much for your fantastic 5-star review of UK Healthcare! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our services. Fast response, very helpful. These words perfectly depict our commitment to providing efficient and effective customer service to all our valued customers. We take great pride in our ability to respond promptly and offer assistance when it is needed the most. Once again, we thank you for choosing UK Healthcare! Warm regards, Customer Service Team

Posted 2 months ago

“Sara always gives fabulous service, even when the question asked is nothing to do with her”

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Posted 2 months ago

Dear Ann, Thank you so much for giving UK Healthcare a 5-star rating! We truly appreciate your kind words and support. It's customers like you who motivate us to continuously strive for excellence in our services. We are glad to hear that you had a wonderful experience with us. Sara, in particular, is an exceptional member of our team. She consistently provides fabulous service. We are extremely proud to have her on board and your praise for her dedication means a lot. Once again, thank you for taking the time to share your positive experience. Best regards, Customer Service Team

Posted 2 months ago

“Quick response to contact. But lack of communication to advise cannot make a claim, I shouldn't have to chase what is happening to a claim after providing requested information.”

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Posted 2 months ago

Dear Paul, Thank you so much for taking the time to provide us with your valuable feedback on UK Healthcare. We really appreciate your feedback and it truly means a lot to us. We strive to prioritize customer satisfaction and ensure that our healthcare services meet the needs and expectations of our customers. our apologies, communication has fell short on this occasion. If there is ever anything we can assist you with or if you have any further questions or concerns, please don't hesitate to reach out to us. Our dedicated team is always here to help. Once again, thank you for your constructive feedback, We will take it on board and aim to communicate more effectively Warm regards, Customer Service team.

Posted 2 months ago

“Efficient and professional service”

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Posted 2 months ago

Thank you, Adam, for your stellar 5-star rating of the UK Healthcare! We are thrilled to hear that you found our services efficient and professional. We always strive to provide the highest quality care to our patients, and your positive feedback reassures us that we are meeting our goals. Thank you once again and we look forward to serving you in the future.

Posted 2 months ago

“Yes not working”

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Posted 2 months ago

“Prompt response to submitted claim. May however need to review my policy as the dentist can suddenly see you if you go private.”

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Posted 2 months ago

“Thanks for information”

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Posted 2 months ago

“Rejected a claim for something that happened after becoming a member. Kept saying it was tied to something else, when it clearly wasn’t. I was being treated for replacement fillings that I was not claiming for. Fractured a crown between those appointments but after I became a member so they rejected it. Took my money but wouldn’t fulfil their obligations.”

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Posted 2 months ago

“Excellent service as always, friendly, helpful and professional staff 👏”

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Posted 2 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews