UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“quick response , very helpful ,refund prompt, no fuss”

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Posted 9 months ago

“Quick and clear response”

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Posted 9 months ago

“Debra Grimshaw - Senior Lead Corporate Service. Has always provided a first class and very helpful service. Very diligent and swift in her responses.”

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Posted 9 months ago

“Pleased and quick reponse”

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Posted 9 months ago

“Put in a claim for recent physiotheraphy treatment and within 24 hrs got an email back to say it was being processed and money would be in my account within a few days, Also emailed one of the team regarding adding my children to my policy and again it was responded to and actioned within minutes. Very good service”

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Posted 9 months ago

“Not answering emails promptly, regarding refunding money they owe me, difficult to get hold of , emails do not have company name on so hard to find them, especially historic ones. I could say more but will wait to see If they get better before I go in hard.”

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Posted 9 months ago

“Always happy to help, quick response time”

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Posted 9 months ago

“Prompt communication, professional customer service.”

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Posted 9 months ago

“Very fast and professional response”

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Posted 9 months ago

“Slow respond in email.”

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Posted 9 months ago

“Was so thankful for the prompt and professional service when I explained myself. A very professional service indeed.”

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Posted 9 months ago

Dear Louise, Thank you so much for your glowing 5-star rating of UK Healthcare! We are thrilled to hear that you had an exceptional experience with our prompt and professional service. Your kind words mean a lot to us and serve as a great encouragement for our team. We are glad to know that we were able to meet your expectations. We truly appreciate your trust and support. Warm regards, Customer Service Team

Posted 9 months ago

“Excellent service from Sara Leathley - always happy to help”

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Posted 9 months ago

Thank you so much for awarding UK Healthcare with a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. We would also like to acknowledge Sara for her outstanding contributions. Your words about her excellent service and willingness to help are greatly appreciated. Thank you for your support. We look forward to continuing to meet and exceed your healthcare needs in the future. Best regards, Customer Service Team

Posted 9 months ago

“Great service, on-line claims handled really quickly. Very efficient staff member dealt with my recent claim.”

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Posted 9 months ago

Thank you so much, Dotty123, for your stellar 5-star rating of UK Healthcare! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our service. We are delighted to know that our online claims process was efficient, ensuring a hassle-free experience for you. Once again, thank you for choosing UK Healthcare. We look forward to serving you again in the future! Kind Regards Customer Service Team

Posted 9 months ago

“in a world where every thing is tight with money its nice to know that there is help for things like teeth and glasses.”

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Posted 9 months ago

Dear David, Thank you so much for giving UK Healthcare a 5-star rating! We truly appreciate your kind words and we are thrilled to know that our services have met your expectations. Thank you again for recognizing the value of our services and for taking the time to share your positive experience. We look forward to serving you and providing assistance whenever you need it. Best regards, Customer Service Team

Posted 9 months ago

“The member of staff who processed my claim (Nicky) was helpful, proficient, polite and professional: GB”

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Posted 9 months ago

Dear Gareth, Thank you so much for taking the time to give UK Healthcare a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our services. We are especially pleased to receive your kind words about Nicky, the member of staff who processed your claim. We pride ourselves on providing helpful, proficient, polite, and professional service, and it is fantastic to know that Nicky was instrumental in making your experience with us a pleasant one. Kind Regards Customer Service Team

Posted 9 months ago

“Very helpful and very quick processing of my payment!”

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Posted 9 months ago

Thank you so much for taking the time to give us a stellar 5-star rating for UK Healthcare! We are thrilled to hear that you had a positive experience with our services. Warm regards, Customer Service Team

Posted 9 months ago

“Efficient and easy to navigate”

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Posted 9 months ago

Dear Tessa, Thank you so much for taking the time to rate UK Healthcare with five stars. We truly appreciate your feedback and are delighted to hear that you found our services efficient and easy to navigate. It's our aim to provide the highest quality customer service while ensuring a smooth and hassle-free experience for our customers. We value your trust and look forward to serving you in the future. Kind Regards Customer Service Team

Posted 9 months ago

“Excellent service from Nicola Williamson. Very helpful as always.”

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Posted 9 months ago

Dear Beverley, Thank you so much for your wonderful 5-star rating of UK Healthcare! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We would also like to extend our gratitude for mentioning our dedicated team member, Nicola Williamson. She is truly exceptional and always goes above and beyond to provide excellent service. Your kind words about her are truly appreciated. Thanks again for choosing UK Healthcare! Kind Regards Customer Service Team

Posted 9 months ago

“Excellent service many thanks”

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Posted 9 months ago

Thank you so much for taking the time to rate UK Healthcare with five stars. We truly appreciate your support and are glad to hear that you had an excellent experience with our services. Kind Regards Customer Service Team

Posted 9 months ago

“Sorry to report that UKHealthcare have still failed to contact me with regards to a complaint I made 2 months ago This concerns a lack of clarity on my welcome letter which states my policy start date but DOES NOT state it operates a rolling program of renewal I have fallen foul of this system because I cannot access my claims history and I have no recollection of precise dates Why do they not have an easy to navigate claims history tab ? If this wasn’t a company scheme - I would return to our last provider”

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Posted 9 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews