UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,482 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,482 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with quickly and efficiently and given a more personalised approach via email when there was a query on my account.”

Helpful Report

Posted 4 years ago

“I submitted my claim and never got paid. I had to email for the THIRD TIME and am STILL WAITING to be paid. One of the WORST and most complicated insurance companies I have ever used. ALL PHOTOS have to be PDF when the most common systems for all photograps is JPEG. This is my FIRST CLAIM and have been paying in for over 2 YEARS. UTTER RUBBISH”

Helpful Report

Posted 4 years ago

“Rapid response, excellent service, thank you.”

Helpful Report

Posted 4 years ago

“My claim was dealt with very quickly and efficiently. Thank you very much Mark.”

Helpful Report

Posted 4 years ago

“Even though I submitted the claim in the incorrect format, it was dealt with very quickly. Thank you Mark for your help.”

Helpful Report

Posted 4 years ago

“I have been with UK Healthcare for a number of years now and the customer care that I have received is second to none. Even during the pandemic, the response time to queries has been swift and what I like in particular is that plain speaking is used, so that you know exactly what your level of cover is in order to plan effectively. Much appreciated thank you!”

Helpful Report

Posted 4 years ago

“They reply to emails and process any claims really quickly. Craig and Andrew have been very helpful.”

Helpful Report

Posted 4 years ago

“Helpful service and quick to respond.”

Helpful Report

Posted 4 years ago

“Quick friendly and helpful staff . Mark & Craig quickly resolved my queries . Thank you”

Helpful Report

Posted 4 years ago

“Very efficient telephone call to Carl, he dealt with my query very quickly.”

Helpful Report

Posted 4 years ago

“Great Service from UK Healthcare in resolving an issue i had!”

Helpful Report

Posted 4 years ago

“Mark was really helpful about letting me know what was on offer for me. Really fast and efficient service.”

Helpful Report

Posted 4 years ago

“Quick service, very easy to use and Mark was very helpful in assisting me provide the correct information to support my claim”

Helpful Report

Posted 4 years ago

“Dealt with Carl was very helpful in xplainning what is needed and why.”

Helpful Report

Posted 4 years ago

“Mark Shaw has been brilliant investigating claims I had made and then promptly resolving and paying them. Thank you Mark!”

Helpful Report

Posted 4 years ago

“Customer service from Mark was efficient and satisfactory . I was kept up to date via email . Good service”

Helpful Report

Posted 4 years ago

“Received excellent service from Mark Shaw who answered my query promptly and processed my order efficiently. Thanks so much Mark 😀”

Helpful Report

Posted 4 years ago

“excellent service , all issues sorted by Mark shaw”

Helpful Report

Posted 4 years ago

“Always a hassle free claim. Customer service is good, always had polite and cheerful staff. Special mention to Mark Shaw for going the extra mile while I was awaiting receipts. He dealt with my issue quickly and efficiently.”

Helpful Report

Posted 4 years ago

“Totally long winded Cancellation procedure. Rang today to cancel the policy for which I have not claimed for a while ( Simple treatment I have never seems to be covered, hygienists visits etc ) instead of accepting that, they kept citing their ‘ cancellation process’ which means a phone call from them within 48 hours - presumably from someone who will call to try to get me to retain the policy or transfer to another. Why can’t they just cancel the policy with one phone call from me, the person who Is paying the policy. They can see thus hasnt been claimed on for an age. I’m trying to get rid of unnecessary direct debits and this procedure does not help.”

Helpful Report

Posted 4 years ago

UK Healthcare is rated 4.6 based on 2,482 reviews