UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Prompt and informative response from Craig - many thanks”

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Posted 1 year ago

“Extremely poor experienced! Easy to set up a police but rather difficult to claim. Without doing any investigation Craig Matthews advised that my first claim is not covered. Despite never contacting the dentist for any information. Made subsequent calls to be shouted at and spoken down to by numerous male staff! This company so far have charged more than my claim cost of £65 but it had been a nightmare thus far. Extremely distressing and disappointed in the service received.”

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Posted 1 year ago

“Easy to use but not easy to upload documents, but the rep I dealt with afterwards was excellent and efficient”

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Posted 1 year ago

“Excellent service when i was struggling to upload my receipt. Prompt email followed to confirm payment.”

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Posted 1 year ago

“easy and fast service”

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Posted 1 year ago

“Always a great service from Sara and Debra.”

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Posted 1 year ago

“Great service and communication with Carl Stickland today. Thank you.”

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Posted 1 year ago

“The service provided is very good, navigation of the portal is fairly easy and any queries are usually answered within 24 hours.”

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Posted 1 year ago

“I have found this health care very efficient and helpful. Dental appt, treatments & procedures are so expensive these days so its comforting to know this health care cover my cost.”

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Posted 1 year ago

“Dealt with my queries very promptly.”

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Posted 1 year ago

“I e-maild the general helpdesk and received a reply within two hours. The matter i was enquiring about was dealt with the same day. Very good service”

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Posted 1 year ago

“I took out the policy before covid and have only just received treatment to be able to claim. I have never had to make this sort of claim before, gave some wrong incomplete information but Karl Strickland immediately let me know for me to put right and 4 days later my claim is approved and payment sent. Top class service.”

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Posted 1 year ago

“Slight hitch with the receipt but one email to Craig and it was sorted. refreshingly good service”

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Posted 1 year ago

“try every way to get out of not paying”

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Posted 1 year ago

“Carl was very helpful and explained everything to me about my claim Very efficient service”

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Posted 1 year ago

“After paying the dental insurance for more than an year, I claimed £45 for a visit to the dentist including the check and xray and I was told I don’t get payed for that. I’m in NI and don’t get NHS. So I will cancel the insurance and go for a plan with my dentist. They asked me. i said no as I have a plan. So I payed in full.”

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Posted 1 year ago

“Very helpful response to online claims which needed more information to proceed. Within 48 hours emails.”

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Posted 1 year ago

“Very helpful and professional”

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Posted 1 year ago

“excellent and easy to submit invoices.....”

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Posted 1 year ago

“Very quick and helpful customer service.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,332 reviews