UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,469 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only needed to claim once so far but every interaction and refund of claim was dealt with quickly and efficiently, totally painless :-)”

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Posted 1 year ago

“Quick response, great customer service! Thank you :-)”

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Posted 1 year ago

“Customer service is shocking slow at responding to emails, not one claim or request happens first time, it really feels that they stalling to paying at every occasion.”

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Posted 1 year ago

“Incredibly quick response!”

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Posted 1 year ago

“Very quick replies to queries great customer service .”

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Posted 1 year ago

“Never had a problem, always fab and prompt service with friendly communications”

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Posted 1 year ago

“Speedy response from Deb Grimshaw”

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Posted 1 year ago

“Brilliant fast and friendly service”

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Posted 1 year ago

“Sara has been amazing whenever I have needed any help from her. Always polite and friendly - she is an asset to UK Healthcare”

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Posted 1 year ago

“Sara has been so helpful and proactive in assisting me with my policy today. Fantastic customer service!”

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Posted 1 year ago

“Very efficient when it comes to customer service”

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Posted 1 year ago

“Deb Grimshaw has been very patient with my many emails today and my mistake in completing the incorrect upgrade form. All sorted and implemented very quickly and efficiently. Service above and beyond as always.”

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Posted 1 year ago

“Mark has been so efficient and very wuic with my calim”

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Posted 1 year ago

“Very helpful service!”

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Posted 1 year ago

“Dreadful You can’t access your claims history and without that knowledge you are liable to be unsuccessful because you may need to wait until the policy renews itself This lack of transparency has cost me £200 - if I had waited 2 months - I would have been successful . UK healthcare - does NOT make it clear that they have a rolling programme and it was certainly not stated on my introductory letter All that was clearly printed - was my policy start date I have submitted a complaint and they haven’t even acknowledged it AWFUL”

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Posted 1 year ago

“Not the best service. I emailed a claim over a week ago. No confirmation emails, no notifications, no return emails.”

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Posted 1 year ago

“What can I say about the uk healthcare customers service , well it would have been a zero after dealing with a customer care provider who assured me she would take care of my wee issues, unfortunately this did not happen, but in steps Funmilola Alonge Customer Service Advisor and she was so helpful and did exactly what she do , and the five stars are for Funmilola”

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Posted 1 year ago

“Replied promptly and efficiently.”

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Posted 1 year ago

“Fast and efficient service”

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Posted 1 year ago

“Thank you so much for your help with a recent query. Great service and reasonably priced for affordable healthcare.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,469 reviews