UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Very helpful friendly staff member Deborah Moreey. She gave very good advice and explained the process and very quick to reply to emails. Super service”

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Posted 11 months ago

“They are very efficient and helpful when making a claim. An excellent service”

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Posted 11 months ago

“Helpful staff and easy process. Thank you for your support 🙏”

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Posted 11 months ago

“Excellent and very prompt response and help from Sara Leathley in Corporate Services - Key Accounts, thank you”

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Posted 11 months ago

“Speedy and polite response.”

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Posted 11 months ago

“Very good service. Just started a dental plan which I think is very good value and provides peace of mind. Had a query recently regards a receipt but they were quick to respond, help and resolve. All great so far!”

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Posted 11 months ago

“Polite and efficient customer service and claims dealt with speedily.”

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Posted 11 months ago

“I love the fact that you can claim back the cost of annual family health expenses and the process is really easy. The refund is back in your account within 48 hours. I have increased my cover to level 3 and the fact that my children get the same level of cover is great. I also opted to add on my husband. As a family we have benefited from dental, optician, acupuncture, prescription costs and hospital day case.”

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Posted 11 months ago

“Good honest service. Despite being rather 'manual' compared with some other providers, the service is still quick and top-class so I have nothing to complain about.”

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Posted 11 months ago

“Excellent communication by staff. First class reply and prompt attention to claims.”

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Posted 11 months ago

“I emailed Sara to add my son on to my policy and she replied to me super quick which is always a bonus. Thanks for your help.”

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Posted 11 months ago

“Fast , Quick , Polite and Professional Service.”

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Posted 11 months ago

“Great and quick service.”

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Posted 11 months ago

“Very quick customer service response to sort any queries out.”

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Posted 11 months ago

“Quick and print service.”

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Posted 11 months ago

“quick response, thanks!”

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Posted 11 months ago

“I have had help and reassurance from various Customer Care Coordinators over the years. Telephone always answered promptly and in friendly tones. Online claims are promptly acknowledged followed by timely payments. Should a problem arise they happily help clarify and sort it with me. Thank you”

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Posted 11 months ago

“Great, fast and efficent service provide by Sara Leathley. Thank you for your help.”

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Posted 11 months ago

“great C.S helpful and very prompt”

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Posted 11 months ago

“Good service from Mark. A couple of email exchanged and issue sorted.”

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Posted 11 months ago

UK Healthcare is rated 4.6 based on 2,331 reviews