UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.60

4.6 Rating 2,473 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient service by Craig”

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Posted 2 years ago

“My plan is with Smile Assured. Each time I have had to submit a claim online the system doesn't recognise my membership number. You have the option to carry on with the claim but they never process it. They tell me they haven't received it. This system is very flawed and not the easiest to navigate. Smile Assured always point me in the direction of www.hospitalsaturday.co.uk to question why the claim isn't acknowledge and to resubmit. It really isn't as simple as they tell you when you are purchasing the plan. When I complained they told me to leave feedback here. However I'll be posting on Trustpilot too.”

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Posted 2 years ago

“Fast efficient service. Excellent communication. Highly recommended”

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Posted 2 years ago

“A very quick & helpful response from Carl, great service.”

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Posted 2 years ago

“My question was answered very quickly which I was pleased about 😊”

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Posted 2 years ago

“Quick response from via email from Graig Thank you”

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Posted 2 years ago

“My partner & I have been members of UK health care for over 18years. I tend to now submit claims on line although you do have to scan in receipts etc. Its a sgame you cant claim any prescription costs if your oaying for prescription pre payment. On balance as my partner has glasses I feel personally its worth it. In terms of customer service Carl has always been great def an asset to the company”

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Posted 2 years ago

“Good service easy monthly payments”

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Posted 2 years ago

“Craig Matthew’s was very useful and efficient answering my queries on the phone and follow up email. Thank you”

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Posted 2 years ago

“Quick response to my online question.”

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Posted 2 years ago

“I was not happy at the way my treatment was handled explaining that I will not be receiving a refund for £70 worth of X-rays and routine check because my dentist is NHS and Private but I only have cover for NHS”

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Posted 2 years ago

“Dealt today with Andrew B in customer service, super quick response and really helped me with anything I had done incorrect. Has also emailed me an update. Cannot praise the customer service enough, it is a rare thing these days. Thank you Andrew”

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Posted 2 years ago

“Very prompt response to my query with detailed information given.”

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Posted 2 years ago

“This is the very first claim that I have made; Carl acted on it promptly in a professional many which has given me confidence to contat him with any problems that I may have in the future.”

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Posted 2 years ago

“very quick and helpful staff always willing to give advice”

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Posted 2 years ago

“Very responsive with any queries. Really helpful. Claims go through quickly. Highly recommend”

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Posted 2 years ago

“Very helpful and friendly staff very happy with service”

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Posted 2 years ago

“Very prompt response to process my claim!”

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Posted 2 years ago

“Carl is always very helpful. Speedy payment of claim perfect as always”

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Posted 2 years ago

“Excellent customer service 10/10”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,473 reviews