UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Sara and Debra have always been extremely helpful and efficient! Thank you.”

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Posted 1 year ago

“Very helpful Staff but sometimes your claim is rejected It seems like you pay a lot of money for very little return”

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Posted 1 year ago

“Deborah Morrey was very helpful & her emails clear & precise. 🙂 5⭐️”

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Posted 1 year ago

“Deborah was very helpful with processing my claim.”

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Posted 1 year ago

“A really good service , payment processed speedily.”

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Posted 1 year ago

“I tried to claim for the first time for a £25 dental check-up. Only to have my claim refused. I provided a receipt etc. But, No it wasn't good enough. They wanted a receipt with my name on it! My dentist don't provide these. After about 12 emails between myself and UK Healthcare I was no further forward, so I gave up! I have had this policy for sometime now, so you've taken more than enough money from me to cover the £25 bill. I feel like I have been ripped off.”

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Posted 1 year ago

“I have always been satisfied with the help I have received from Sara. She is always very efficient and nothing is too much trouble. Thank you Sara”

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Posted 1 year ago

“Amazing company, staff especially Maxine, are very helpful, nothing is too much trouble for them. I have been a customer for many years and I would confidently recommend them.”

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Posted 1 year ago

“Sara is so helpful, and always quick to get back to me. I wouldn't hesitate to recommend.”

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Posted 1 year ago

“Carl dealt with my queries in an efficient and professional manner customer service was very good.”

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Posted 1 year ago

“Amazing response to my query fast and efficient”

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Posted 1 year ago

“Customer service is second to none - fast efficient response.”

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Posted 1 year ago

“Always responds promptly and is very helpful. Great company to work with!”

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Posted 1 year ago

“Sara is amazing. She is always helpful and answers any queries raised quickly and professionally.”

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Posted 1 year ago

“Quick and efficient response”

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Posted 1 year ago

“very quick response”

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Posted 1 year ago

“We are really happy with the services offered by UK Healthcare. The system is user friendly and reliable. The team are also very helpful, always respond in a timely manner. We have been customers of UK health care for a number of years and can confidently say that their service is 5 star.”

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Posted 1 year ago

“Deborah Morrey is an outstanding customer service representative. I am so grateful for her help and her excellent listening skills. Deborah also went above and beyond by sending me an update by email. Thank you for your excellent service and help, it is very much appreciated. M”

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Posted 1 year ago

“Very quick & detailed response to my enquiry . Very impressive.”

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Posted 1 year ago

“Many of my claims have been declined without full information. I have done multiple follow ups with them , I have also asked them to set up a call and happy to discuss over the call but no response. Carl Stickland is the advisor who always helps me to a great extent but others agent lack knowledge . Please look into the bills and then decline the claims. Very much disappointed with the service.”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews