UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,405 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy to help, quick response time”

Helpful Report

Posted 11 months ago

“Prompt communication, professional customer service.”

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Posted 11 months ago

“Very fast and professional response”

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Posted 11 months ago

“Slow respond in email.”

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Posted 11 months ago

“Was so thankful for the prompt and professional service when I explained myself. A very professional service indeed.”

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Posted 11 months ago

Dear Louise, Thank you so much for your glowing 5-star rating of UK Healthcare! We are thrilled to hear that you had an exceptional experience with our prompt and professional service. Your kind words mean a lot to us and serve as a great encouragement for our team. We are glad to know that we were able to meet your expectations. We truly appreciate your trust and support. Warm regards, Customer Service Team

Posted 11 months ago

“Excellent service from Sara Leathley - always happy to help”

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Posted 11 months ago

Thank you so much for awarding UK Healthcare with a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. We would also like to acknowledge Sara for her outstanding contributions. Your words about her excellent service and willingness to help are greatly appreciated. Thank you for your support. We look forward to continuing to meet and exceed your healthcare needs in the future. Best regards, Customer Service Team

Posted 11 months ago

“Great service, on-line claims handled really quickly. Very efficient staff member dealt with my recent claim.”

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Posted 11 months ago

Thank you so much, Dotty123, for your stellar 5-star rating of UK Healthcare! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our service. We are delighted to know that our online claims process was efficient, ensuring a hassle-free experience for you. Once again, thank you for choosing UK Healthcare. We look forward to serving you again in the future! Kind Regards Customer Service Team

Posted 11 months ago

“in a world where every thing is tight with money its nice to know that there is help for things like teeth and glasses.”

Helpful Report

Posted 11 months ago

Dear David, Thank you so much for giving UK Healthcare a 5-star rating! We truly appreciate your kind words and we are thrilled to know that our services have met your expectations. Thank you again for recognizing the value of our services and for taking the time to share your positive experience. We look forward to serving you and providing assistance whenever you need it. Best regards, Customer Service Team

Posted 11 months ago

“The member of staff who processed my claim (Nicky) was helpful, proficient, polite and professional: GB”

Helpful Report

Posted 11 months ago

Dear Gareth, Thank you so much for taking the time to give UK Healthcare a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our services. We are especially pleased to receive your kind words about Nicky, the member of staff who processed your claim. We pride ourselves on providing helpful, proficient, polite, and professional service, and it is fantastic to know that Nicky was instrumental in making your experience with us a pleasant one. Kind Regards Customer Service Team

Posted 11 months ago

“Very helpful and very quick processing of my payment!”

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Posted 11 months ago

Thank you so much for taking the time to give us a stellar 5-star rating for UK Healthcare! We are thrilled to hear that you had a positive experience with our services. Warm regards, Customer Service Team

Posted 11 months ago

“Efficient and easy to navigate”

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Posted 11 months ago

Dear Tessa, Thank you so much for taking the time to rate UK Healthcare with five stars. We truly appreciate your feedback and are delighted to hear that you found our services efficient and easy to navigate. It's our aim to provide the highest quality customer service while ensuring a smooth and hassle-free experience for our customers. We value your trust and look forward to serving you in the future. Kind Regards Customer Service Team

Posted 11 months ago

“Excellent service from Nicola Williamson. Very helpful as always.”

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Posted 11 months ago

Dear Beverley, Thank you so much for your wonderful 5-star rating of UK Healthcare! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We would also like to extend our gratitude for mentioning our dedicated team member, Nicola Williamson. She is truly exceptional and always goes above and beyond to provide excellent service. Your kind words about her are truly appreciated. Thanks again for choosing UK Healthcare! Kind Regards Customer Service Team

Posted 11 months ago

“Excellent service many thanks”

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Posted 11 months ago

Thank you so much for taking the time to rate UK Healthcare with five stars. We truly appreciate your support and are glad to hear that you had an excellent experience with our services. Kind Regards Customer Service Team

Posted 11 months ago

“Sorry to report that UKHealthcare have still failed to contact me with regards to a complaint I made 2 months ago This concerns a lack of clarity on my welcome letter which states my policy start date but DOES NOT state it operates a rolling program of renewal I have fallen foul of this system because I cannot access my claims history and I have no recollection of precise dates Why do they not have an easy to navigate claims history tab ? If this wasn’t a company scheme - I would return to our last provider”

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Posted 11 months ago

“We have had the Scheme for a few years now and I'm always reviewing and promoting the scheme to our members. Sara is so helpful and quick to respond, she always finds the answer to any question asked. Thanks you Sara!”

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Posted 11 months ago

Thank you so much for your fantastic 5-star rating of UK Healthcare! We greatly appreciate your kind words and support. I would also like to extend a special thank you to Sara. She is an invaluable member of our team, always ready to assist. Once again, thank you for your positive feedback, Louise. It means the world to us! Kind Regards, Customer Service Team

Posted 11 months ago

“The scheme is good but can get a bit complicated after name changes and completely different payment company. However the customer services have been great steering me through. May I suggest that customers are advised to keep a record of the dates and for what treatments and a note of the annual allowance. Saves a lot of time.”

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Posted 11 months ago

“Very easy to deal with. Dental claims are very straightforward and payment is prompt,”

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Posted 11 months ago

“Excellent service, especially from Sara, who provides swift responses to queries. Always supportive and happy to help.”

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Posted 11 months ago

“I have only needed to claim once so far but every interaction and refund of claim was dealt with quickly and efficiently, totally painless :-)”

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Posted 11 months ago

“Quick response, great customer service! Thank you :-)”

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Posted 11 months ago

UK Healthcare is rated 4.6 based on 2,405 reviews