UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service looks for us very comprehensive and good value for money, lets hope it lives upto expectations. The 3 star rating is due to the fact despite phoning at least 6 times I was not able to get through and also the website application is pretty diabolical. It did not work with our joint application so I had to do two separate applications which is a very poor show. As I said I'm hoping for better??”

Helpful Report

Posted 1 year ago

“The service I got was excellent and very professional thankyou”

Helpful Report

Posted 1 year ago

“All claims have been sorted super quickly with no issues, any customer support I have needed has been answered really quickly :)”

Helpful Report

Posted 1 year ago

“A speedy response when I wanted to upgrade my existing policy”

Helpful Report

Posted 1 year ago

“Don't use this insurance as it does not pay out. During covid you couldn't see a dentist, and according to them if you haven't seen a dentist before they won't pay out on this insurance. A SCAM REALLY.”

Helpful Report

Posted 1 year ago

“The customer service at UK Healthcare is fantastic, Sara is brilliant and is always more than happy to help with any queries.”

Helpful Report

Posted 1 year ago

“2 claims not been accepted”

Helpful Report

Posted 1 year ago

“Really speedy response with my policy number. Polite and friendly”

Helpful Report

Posted 1 year ago

“Always helpful and quick to repond”

Helpful Report

Posted 1 year ago

“Very quick response and answered my question. Very good service”

Helpful Report

Posted 1 year ago

“Helpful feedback when contacted.”

Helpful Report

Posted 1 year ago

“Always really quick to speak to a real person and always able to help in a speedy manner!”

Helpful Report

Posted 1 year ago

“Good value for money, very reliable service, to claim money back it's a very fast and easy process. Myself and the team really value this service as a huge financial benefit.”

Helpful Report

Posted 1 year ago

“Very efficient”

Helpful Report

Posted 1 year ago

“Always a prompt service.”

Helpful Report

Posted 1 year ago

“Always receive fantastic and prompt customer service from the team. Sara and Andrew have visited our site to update our employees on the healthcare cash plan and the feedback was extremely positive. The claim process is easy and we have had no issues at all. Claims are paid out very quickly. Would definitely recommend!”

Helpful Report

Posted 1 year ago

“First time putting in a claim and the customer service team was very helpful and friendly.”

Helpful Report

Posted 1 year ago

“The team are always helpful. Claims are paid very fast and are easy to input online. The only thing I would change is knowing how much balance you have left on any of the line items.”

Helpful Report

Posted 1 year ago

“After initial poor response on the phone the day before, no call back as promised. Next day the issue was resolved very quickly and efficiently”

Helpful Report

Posted 1 year ago

“Sara is very helpful and prompt will dealing with any requests, great service”

Helpful Report

Posted 1 year ago

UK Healthcare is rated 4.6 based on 2,331 reviews