UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,404 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only gave 1 star as I can not give 0 stars. The company will not pay out 2times if you have 2 policies. Surely if you pay for 2 policies you should be able to claim for each polic/”

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Posted 10 months ago

“Prompt, clear answer to my enquiry from Mark, customer service advisor.”

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Posted 10 months ago

“Customer service has been excellent! Very valuable benefits”

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Posted 10 months ago

“I always get swift responses to any questions I might have... great service.”

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Posted 10 months ago

“Excellent, swift customer service by Deb Grimshaw today - thank you!”

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Posted 10 months ago

“Does that mean I have to re-submit this claim again?”

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Posted 10 months ago

“Brilliant communication, I had a problem with my claim application was advised immediately within 3 hours and resent the info and was sorted within 2 days ,cannot fault the service and value for money let's face it communication is paramount with any service good/bad news at least you know what's going on”

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Posted 10 months ago

“Excellent customer service especially as I encountered a few problems sending receipts. Advisor (Mark) very helpful and informative. Hopefully my dental receipts will be received and my refund issued asap.”

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Posted 10 months ago

“Great and easy to use benefit, swift process from upload to claim. Sara Leathley is really helpful and supporting.”

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Posted 10 months ago

“Emailed Sara Leathley as I needed copy paperwork, as always a very speedy response, very happy.”

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Posted 10 months ago

“Declined payment due to error by dentist , who put 23 instead of 24. despite emailing and calling ( never answered ) no one has bothered to get back to me”

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Posted 10 months ago

“Would only benefit those who are not working.”

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Posted 10 months ago

“Everything was processed quickly and Deborah was excellent in keeping me informed Thankyou”

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Posted 10 months ago

“Great service and speedy processing of claim.”

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Posted 10 months ago

“Wow! Had issue uploading evidence making an online claim and via post was not appealing. Contacted customer service and, Nicola Williamson Customer Service Advisor was truly amazing! She invited me to send forms and evidence to her by email and she will progress this on my behalf, did this at 13:30 and at 16:20 the same day I had an email from her confirming claim was processed and payment will clear in my account within 3-5 days. I kid you not! Very happy customer”

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Posted 10 months ago

“Sara was a great help to me upon being appointed in my new role of People Manager. She was fast to jump on a call with me and iron out some of the details along with supporting me in engaging our team in the products more. She suggested some useful ways to track our progress too which could deliver great measurables for our senior team!”

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Posted 10 months ago

“Sara was polite, and helpful with amending the forms. informative and clear, thank you :)”

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Posted 10 months ago

“I had an issue with a claim recently, after contacting Mark at customer services, the issue was resolved in a professional and polite manner , with a email confirming the claim was now processing and the funds would be paid in 3-5 days”

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Posted 10 months ago

“Always prompt, and clear in their responses.”

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Posted 10 months ago

“I’ve been a customer for many years. Easy to use claim form and procedure. Great customer service sorting out a query I had. Thank you.”

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Posted 10 months ago

UK Healthcare is rated 4.6 based on 2,404 reviews