UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Service I received was first class and so efficient”

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Posted 3 years ago

“This was my first claim, handled brilliantly by Andrew, fast friendly service, highly recommended!”

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Posted 3 years ago

“Greta service from Andrew, quick to deal with and respond.”

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Posted 3 years ago

“Craig was excellent with my query. Very professional and efficient. Thank you”

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Posted 3 years ago

“Have made 2 claims so far & had assistance from Craig in both instances Most helpful... thank you!”

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Posted 3 years ago

“Friendly and efficient customer service”

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Posted 3 years ago

“Customer service is great and staff are always very helpful. Good value for money and it is good knowing you have cover in so many areas. Would highly recommend.”

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Posted 3 years ago

“I originally submitted a receipt which didn't show the full details so had an email saying that they couldn't process it. After emailing I got a quick reply explaining the problem, resubmitted it via email and was resolved the same day. Great service, thanks Mark Shaw.”

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Posted 3 years ago

“I found the claim system very straightforward and the customer service team very helpful.”

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Posted 3 years ago

“I had issues completing the form online however Craig Matthews was extremely helpful and explained what this issue may be. The customer service provided was quick and very professional.”

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Posted 3 years ago

“I've always had excellent, friendly and personal service, but i am particularly impressed with recent service amidst the coronavirus pandemic when everyone is working differently. Prompt answering of my telephone call, very helpful service and advice, and my claim paid on the same day.”

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Posted 3 years ago

“Great customer service from Craig Matthews with regards to my optical claim.”

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Posted 3 years ago

“Excellent customer service - prompt and personal advice. Thank you to Carl Strickland who handled my claim. Even though the process didn’t go right first time, Carl went above and beyond to let me know what was needed to progress my claim.”

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Posted 3 years ago

“Craig Matthews was great. Very prompt response!”

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Posted 3 years ago

“Very straightforward process to claim - quick response to emails. I liked that responses were from individuals and I received a response from Craig. Much more personalised service.”

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Posted 3 years ago

“This was my first claim and was handled very professionally by Carl Stickland. He was very helpful, polite and efficient. Thanks”

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Posted 3 years ago

“This was my first claim. It was easy to make the initial report and submit. The claim was acted on very quickly and i was informed every step of the way. Great service.”

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Posted 3 years ago

“Diamond geezer Carl sorted me out pronto thank you very much”

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Posted 3 years ago

“Excellent customer care service from Carl Strickland so polite & professional thank you very much”

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Posted 3 years ago

“Was helped by Carl Strickland, excellent customer service”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews