UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.61

4.6 Rating 2,332 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,332 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service experience”

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Posted 3 years ago

“Speedy response to claim”

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Posted 3 years ago

“Excellent service Speedy payment”

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Posted 3 years ago

“Brilliant customer service resolved an issue very quickly which was my fault initially.”

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Posted 3 years ago

“The customer service is brilliant. Had a conversation and also emails from Carl regards query and he was very professional and helpful and sorted my query quickly and efficiently”

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Posted 3 years ago

“An online claim appeared to have been overlooked in some way and so I sent an e-mail to enquire about it. Within an hour Nicola (Williamson) sent a response saying she would deal with the claim as soon as I sent a copy of my receipts. Once received, Nicola immediately got the claim processed and approved. Absolutely excellent, first class service.”

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Posted 3 years ago

“This company has superb customer service and pay out very promptly when expenditure is evidenced for medical services etc.”

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Posted 3 years ago

“Excellent customer service from employee Carl Strickland. Emailed and advised of errors in my claim and how to correct them and this was a day after my claim! Correct receipts were sent and claim paid same day. Carl is an asset to the company.”

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Posted 3 years ago

“Very quick response after I'd sent in my application for dental treatment costs. On the website, I thought I'd uploaded first one document and then the second (treatment plan and receipts). But I guess I should have uploaded both at the same time, as only one was received. I was VERY quickly told that only one had been received and the problem was immediately resolved.”

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Posted 3 years ago

“Really impressed with the customer service on my first Dental insurance claim. Quick responses and the claim was processed immediately when I had provided some additional information. Recommended.”

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Posted 3 years ago

“I could not have expected a more efficient service. Thank you very much.”

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Posted 3 years ago

“Very good service. I always seem to have trouble attaching the receipt but Andrew has contacted me quickly both times and resolved it. Money is quickly reimbursed”

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Posted 3 years ago

“Very good service. I always seem to have trouble attaching the receipt but Andrew has contacted me quickly both times and resolved it. Money is quickly reimbursed”

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Posted 3 years ago

“Craig yet again sorted out my claim super fast when I had an initial problem with the receipts I’d submitted. Thanks again Craig!”

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Posted 3 years ago

“VERY GOOD.”

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Posted 3 years ago

“very efficient and friendly staff, claim submitted and money in my bank within a few days, thank you”

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Posted 3 years ago

“My claim was dealt with swiftly and efficiently by Carl. Very satisfied customer.”

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Posted 3 years ago

“Claim process very straightforward. I received a helpful e mail from Carl letting me know that some information was missing. Once I sent this in Carl processed the payment immediately Excellent Customer Service”

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Posted 3 years ago

“Was a bit nervous because I thought maybe you find a way not to pay but this wasn’t the case from start to finish the process was clear and the service was swift, thank you for making my claim easy.”

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Posted 3 years ago

“Very prompt service thanks”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 2,332 reviews