UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.62

4.6 Rating 2,402 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,402 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“shocking service change rules and policies detail without updating customers and even when you send all relevant info for a claim they choose not to see it, prelonging payments at every opportunity.”

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Posted 5 months ago

“Thanks Team”

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Posted 5 months ago

“Excellent customer service from your company and your colleague Nicola Williamson.The help Nicola give me was outstanding she is a credit to your company”

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Posted 5 months ago

“I always receive extremely efficient and knowledage assistance from both Sara and Debra.”

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Posted 5 months ago

“Sara is always very helpful!”

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Posted 5 months ago

“Always help me out when I need it”

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Posted 5 months ago

“Very quick response time to my request!”

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Posted 5 months ago

“I've had great help and support over the years from Sara who is always quick to reply and sort out any issues I have I am very happy with the customer service you provide thank you.”

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Posted 5 months ago

“Absolutely brilliant service, slight issue with receipts, but totally worth the investment.”

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Posted 5 months ago

“Great Service - very quick and efficient :)”

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Posted 5 months ago

“Slight hiccup with my receipts but dealt with quickly and efficiently.”

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Posted 5 months ago

“I sent the request form to upgrade my cover today and got a response within an hour confirming it had gone through, exceptional service!”

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Posted 5 months ago

“I sent a change request to cover my wife over the weekend and 48 hours later they have confirmed the new cover and start date. Great service and really effective team (Sara Leathley) over email as well !! Would recommend them for the cover as well :)”

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Posted 5 months ago

“Very responsive and quick.”

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Posted 5 months ago

“The lady on the phone was very kind and patient when I explained my problem to her. She helped me immediately.”

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Posted 5 months ago

“Andrew was happy to help me with my enquiry. I am very happy with the service I received. Thank you.”

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Posted 5 months ago

“i was very pleased with the support I received from Deborah Morrey, Customer Service Administrator last Friday 19th July when I called for help in submitting the on-line Dental Claim Form for Bolton Hospital Saturday. Deborah was patient, took me through the entire process step by step to see where the error I may have made had occurred. I eventually found that I hadn't put a tick in one of the boxes on the form. Once this was rectified, the form was automatically sent of. Thank you Deborah for the time you spent with when the phone lines were about to close. I really appreciated this. What I would call 'going the extra mile'”

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Posted 5 months ago

Dear Roger, Thank you so much for giving UK Healthcare a 5-star rating! We truly appreciate your kind words and are thrilled to hear about your positive experience with our customer service team. We are delighted to hear that Deborah provided you with exceptional support when you called for help with the online Dental Claim Form. We will definitely pass on your appreciation to Deborah for going the extra mile and spending the necessary time with you. Once again, thank you for your feedback and for choosing UK Healthcare. Best regards, Customer Service Team

Posted 5 months ago

“The service is always very satisfactory and the staff are friendly.”

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Posted 5 months ago

Dear Ghazala, Thank you so much for giving UK Healthcare a fantastic 5-star rating! We truly appreciate your kind words about our services. It's great to hear that you find our service always very satisfactory. Our dedicated team works tirelessly to ensure that you receive the highest quality of service and we're thrilled that we have met your expectations. Thank you once again for your excellent rating. We value your trust and aim to continuously provide you with exceptional services. Warm regards, Customer Service Team

Posted 5 months ago

“It was so nice to be able to pick up the phone and actually speak to someone who was so helpful”

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Posted 5 months ago

Dear Joyce, Thank you so much for your glowing 5-star review of UK Healthcare! We truly appreciate your kind words and positive feedback. We are delighted to hear that you had a pleasant experience with our customer service team. It was absolutely wonderful to be able to assist you over the phone and provide the assistance you needed. Thank you once again for choosing UK Healthcare, and we hope to continue delivering exceptional service to you in the future. Warm regards, Customer Service Team

Posted 5 months ago

“As if I was a person, which has become rare these days. Great personal service”

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Posted 5 months ago

Dear Charles, Thank you so much for your amazing 5-star rating of UK Healthcare! We truly appreciate your support and are thrilled to hear that you had a great experience with our services. Your kind words about our personal service mean a lot to us. It is wonderful to know that you felt like a person with us, as we believe that personalized service should be the standard, even in this modern age. Once again, thank you for your wonderful review. Warm regards, Customer Service Team

Posted 5 months ago

UK Healthcare is rated 4.6 based on 2,402 reviews