UK Healthcare Reviews

Name: UK Healthcare
Rating: 4.62

4.6 Rating 2,331 Reviews

89 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

4.6

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Excellent and quick reply and answered my question perfectly thank you”

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Posted 2 days ago

“I sent an emailed query with two questions: (1) level of cover I had, and (2) whether certain things were covered. No response, had to chase up a reply. In eventual reply, Question (1) answered but (2) ignored.”

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Posted 6 days ago

“Nicola was great after having some initial issues with my claims form”

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Posted 1 week ago

“Whole process was amazingly easy, , transparent and efficient. Forms are friendly same as staff members via phone or via email. My claim was about toothache but not painful at all.”

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Posted 1 week ago

“Asked for an amendment and got a response back very quick from Sara, Thank you.”

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Posted 1 week ago

“I have contacted UK Healthcare on several occasions about an optical claim. On my 5th attempt, I was told I had claimed the maximum for this year, when in fact I haven't even made a claim this year. Very poor service”

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Posted 1 week ago

“Requested an amendment to my policy which was completed same day. Very quick service.”

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Posted 1 week ago

“Fantastic quick response to my email.”

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Posted 1 week ago

“Very helpfull and very quick to reply to any queries I had.”

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Posted 1 week ago

“Sara Leathley is always quick to reply and respond to any queries ! Pleasure to work with !”

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Posted 1 week ago

“Made easy and straight forward”

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Posted 1 week ago

“Had sent proof of my dental treatment and cost, as per invoice, but could not send full details via my laptop. However, I have had an email confirming I will still get my refund. Due to the problem with my laptop, very happy with the service.”

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Posted 2 weeks ago

“I realised the team were busy but Andrew replied very speedily and all was sorted out. Very Happy :-)”

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Posted 2 weeks ago

“I was 1 day out with my optical benefit and rather than deny the claim the advisor agreed with their manager to allow it. It was my fault but I really appreciate the use of common sense in this situation. Thanks Mark!”

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Posted 2 weeks ago

“Very quick to deal with my request, very satisfied with the service from Sara.”

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Posted 2 weeks ago

“Efficiënt and helpful. Thank you”

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Posted 2 weeks ago

“My query was dealt with and they helpful”

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Posted 3 weeks ago

“Spoke to Nicola Taylor (Customer Service Advisor) & explained my issue with regards of pending claims. Within a minute she solved the issue. She mentioned that my pending claim has been processed & should be in my bank in few days. So good to hear. She explained clearly & gave me such a great service. Thank you Nicola.”

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Posted 3 weeks ago

“Quick and easy to upgrade my package.”

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Posted 3 weeks ago

“Fast and efficient service, highly recommended.”

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Posted 3 weeks ago

UK Healthcare is rated 4.6 based on 2,331 reviews