UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,524 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review and the positive feedback on the fast efficient service. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if you need any help or assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“I have not revived it yet ??? What address have you sent it to? I told the women on the phone that I was moving house on Friday the 1st of March & I would be in contact for delivery address, I’ve tried to get in contact & spoke to a women on the phone about changing the address but had no call back? Now I’ve had an email saying that you have sent out another test? Which I clearly haven’t received.”

Helpful Report

Posted 5 years ago

We are very sorry to hear that your order has not yet arrived. It was dispatched on February 19th on Royal Mail second class delivery as selected so we would have expected it to have arrived by now. It was quite a bulky parcel and will not fit through your letterbox. Please check around your property and with your postman in case it has been left in a safe place, and please check in case your postman has left it with a neighbour. Customer services will check your delivery details are correct and resolve this for you if it is not located or delivered. Please contact our customer support team on 01263 731 168 Monday to Friday 8.30 to 5 pm or e-mail customerservices@accessdiagnostics.co.uk. If there is a problem with delivery it is always best to contact our customer support team for assistance in the first instance Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“Very Good service.”

Helpful Report

Posted 5 years ago

Thank you for the 5 star review and the positive feedback on the very good service. Please do not hesitate to contact our customer support team if you need any help or assistance in using the product. We really appreciate you taking the time to leave us a review. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“The cannabis swabs are really poor. I used it as the instructions told me to but when the swab was soft I couldn't squeeze out enough saliva still. When I did finally get some saliva out I couldn't get it out the collection bottle as there wasn't enough saliva to run down the full length of the bottle and drip out. Pretty poor way to do it. I passed it when I really shouldn't have too so the results are very bad too. I won't be using this company again.”

Helpful Report

Posted 5 years ago

We are very sorry to hear that you had a problem using the Cannabis saliva drug testing kits. If your mouth is dry it can sometimes be a problem obtaining enough saliva and the detection period for Cannabis is very short on this particular test kit. You would be better using a urine Cannabis drug test as they are simpler to use and obtaining an adequate sample is easy and the detection period for cannabis is much longer. I will ask customer support to contact you to resolve this for you. You may also contact our customer support team yourself on 01263 731 168 Monday to Friday 8.30 to 5 pm or e-mail customerservices@accessdiagnostics.co.uk. If you have a problem with a test it is always best to contact our customer support team for assistance. Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“Good product happy with the results will purchase another one in the future”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the good product and results. We are pleased to hear that you would order again in the future and really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Great results”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the great results. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very good service. Excellent testing kits, very easy to use. I would like to see images of the positive and negative results on your website for a reference point. A real shame that the tests are so expensive. When you have an addict in the family the price of these kits can make them unobtainable for some.”

Helpful Report

Posted 5 years ago

Thank you very much for the positive review and the feedback on the service, excellent testing kits and their ease of use. You may find the FAQ section useful. We will add some photos to this page to help with interpretation as you suggest. We really appreciate you taking the time to leave us a review and thank you for your helpful suggestion regarding photos. Urine tests are a cheaper option and we also have single tests in strip and cassette which can help to save on costs but are just as accurate as the more expensive multi tests. Please do not hesitate to contact our customer support team if they can be of any further assistance. They would be able to advise you on the cheapest option for future purchases. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Tells you if positive or negative. Exactly what it said on the tin.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Unable to give review as have not required to use kit , was bought in case previous issue reoccured.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review. We really appreciate you leaving us a review. Please do not hesitate to contact our customer support team if they can be of you require any assistance or advice Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Convenient and confidential and very accurate .. life is so easy without the drama . You a blessing 👌”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback We are pleased to hear that you have found them useful and really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“We have been using this company for about 6 months after there were quality issues with the previous company. We have been very happy with both quality and prices of UK Drug Testing. I can highly recommend.”

Helpful Report

Posted 5 years ago

Thank you very much for the wonderful 5 star review and the positive feedback. We are really pleased to hear that you are very happy with both the quality and prices at UK Drug Testing. We really appreciate you taking the time to leave us a great review. Please do not hesitate to contact our customer support team if they can be of any assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“I did not receive my order for almost 2 weeks the first time around. But as soon as I emailed to ask what had happened I received a quick reply and a phone call on the next working day to apologise. As soon as my grievance was acknowledged my order was re sent and arrived within 24 hours. I would use again based on great customer service.”

Helpful Report

Posted 5 years ago

We are very sorry to hear that your order has not yet arrived. It was dispatched on February 15th so should by Royal Mail so we would have expected it to have arrived by now. Please check in case your postman has left it with a neighbour. Customer services will contact you on Monday to check your delivery details are correct and to resolve this for you. You may also contact our customer support team yourself on 01263 731 168 Monday to Friday 8.30 to 5 pm or e-mail customerservices@accessdiagnostics.co.uk. If there is a problem with delivery it is always best to contact our customer support team for assistance. Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“Arrived over a couple of days, tracking information texted and kept up to date. thank you!”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the delivery and the tracking information. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very quick and help full”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review. We are pleased to hear that you found us to be quick and helpful. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the excellent service. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Brought 3 test didnt work Prompt resolution new tests sent put all worked fine Vendor said it was one off which we believe”

Helpful Report

Posted 5 years ago

Thank you for the positive feedback. We are very sorry to hear that you had a problem but pleased to hear that customer support resolved this for you. Please do not hesitate to contact our customer support team if you require any further assistance on 01263 731 168 Monday to Friday 8.30 to 5pm or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“The lady answered my call immediately, I asked a few questions, I was advised on best product for my requirements. Ordered online via royal mail 2nd class post (free) and product arrived within 2 days. World Class Customer Service. 10/10. 100% Recommend”

Helpful Report

Posted 5 years ago

Thank you very much for the wonderful 5 star review and the positive feedback on the great quality of the customer service advice and delivery speed. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very happy with the drug test”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the drug test kit. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Information was accurate and the delivery was very quick. I am pleased with the service that I have received.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the accuracy of the information, the speed of delivery. We are really pleased to hear that you are happy with the service you have received, and very much appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Webshop easy to use and a quick delivery. Had an issue in 2017 when received kits with short shelf life so this time requested decent dates. Please to receive kits with almost 32 years shelf life. happy to use UK Drug Testing again.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the ease of use of the online shop and the quick delivery. We are sorry to hear that you previously received short date test kits, and pleased to hear that you are happy with the long expiry date of the tests this time. We really appreciate you taking the time to leave us such a review and are pleased to hear that you are happy to use UK Drug Testing again. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

UK Drug Testing is rated 4.6 based on 1,524 reviews