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UK Drug Testing Reviews

4.6 Rating 1,518 Reviews
91 %
of reviewers recommend UK Drug Testing
4.6
Based on 1,518 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read UK Drug Testing Reviews

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

Anonymous
Anonymous  // 01/01/2019
Very good service. Excellent testing kits, very easy to use. I would like to see images of the positive and negative results on your website for a reference point. A real shame that the tests are so expensive. When you have an addict in the family the price of these kits can make them unobtainable for some.
Helpful Report
Posted 5 years ago
Thank you very much for the positive review and the feedback on the service, excellent testing kits and their ease of use. You may find the FAQ section useful. We will add some photos to this page to help with interpretation as you suggest. We really appreciate you taking the time to leave us a review and thank you for your helpful suggestion regarding photos. Urine tests are a cheaper option and we also have single tests in strip and cassette which can help to save on costs but are just as accurate as the more expensive multi tests. Please do not hesitate to contact our customer support team if they can be of any further assistance. They would be able to advise you on the cheapest option for future purchases. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Tells you if positive or negative. Exactly what it said on the tin.
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Unable to give review as have not required to use kit , was bought in case previous issue reoccured.
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review. We really appreciate you leaving us a review. Please do not hesitate to contact our customer support team if they can be of you require any assistance or advice Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Convenient and confidential and very accurate .. life is so easy without the drama . You a blessing 👌
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback We are pleased to hear that you have found them useful and really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
We have been using this company for about 6 months after there were quality issues with the previous company. We have been very happy with both quality and prices of UK Drug Testing. I can highly recommend.
Helpful Report
Posted 5 years ago
Thank you very much for the wonderful 5 star review and the positive feedback. We are really pleased to hear that you are very happy with both the quality and prices at UK Drug Testing. We really appreciate you taking the time to leave us a great review. Please do not hesitate to contact our customer support team if they can be of any assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
I did not receive my order for almost 2 weeks the first time around. But as soon as I emailed to ask what had happened I received a quick reply and a phone call on the next working day to apologise. As soon as my grievance was acknowledged my order was re sent and arrived within 24 hours. I would use again based on great customer service.
Helpful Report
Posted 5 years ago
We are very sorry to hear that your order has not yet arrived. It was dispatched on February 15th so should by Royal Mail so we would have expected it to have arrived by now. Please check in case your postman has left it with a neighbour. Customer services will contact you on Monday to check your delivery details are correct and to resolve this for you. You may also contact our customer support team yourself on 01263 731 168 Monday to Friday 8.30 to 5 pm​ or e-mail customerservices@accessdiagnostics.co.uk. If there is a problem with delivery it is always best to contact our customer support team for assistance. Kind regards Access Diagnostic Tests UK Ltd
Posted 5 years ago
Arrived over a couple of days, tracking information texted and kept up to date. thank you!
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the delivery and the tracking information. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Very quick and help full
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review. We are pleased to hear that you found us to be quick and helpful. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Excellent service
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the excellent service. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Brought 3 test didnt work Prompt resolution new tests sent put all worked fine Vendor said it was one off which we believe
Helpful Report
Posted 5 years ago
Thank you for the positive feedback. We are very sorry to hear that you had a problem but pleased to hear that customer support resolved this for you. Please do not hesitate to contact our customer support team if you require any further assistance on 01263 731 168 Monday to Friday 8.30 to 5pm or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd
Posted 5 years ago
The lady answered my call immediately, I asked a few questions, I was advised on best product for my requirements. Ordered online via royal mail 2nd class post (free) and product arrived within 2 days. World Class Customer Service. 10/10. 100% Recommend
Helpful Report
Posted 5 years ago
Thank you very much for the wonderful 5 star review and the positive feedback on the great quality of the customer service advice and delivery speed. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Very happy with the drug test
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the drug test kit. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Information was accurate and the delivery was very quick. I am pleased with the service that I have received.
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the accuracy of the information, the speed of delivery. We are really pleased to hear that you are happy with the service you have received, and very much appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Webshop easy to use and a quick delivery. Had an issue in 2017 when received kits with short shelf life so this time requested decent dates. Please to receive kits with almost 32 years shelf life. happy to use UK Drug Testing again.
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the ease of use of the online shop and the quick delivery. We are sorry to hear that you previously received short date test kits, and pleased to hear that you are happy with the long expiry date of the tests this time. We really appreciate you taking the time to leave us such a review and are pleased to hear that you are happy to use UK Drug Testing again. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Ordering easy, delivery prompt.
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the ease of ordering and speed of the delivery. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Excellent company.. 100% Reliable tests.. Quality products.. Goos value for money
Helpful Report
Posted 5 years ago
Thank you very much for the wonderful 5 star review and the positive feedback on the reliability and quality of the tests. We are really pleased to hear that you feel they are good value for money and would rate us as an excellent company. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Works every time without fault delivery was so quick no complaints Will use again
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the reliability of the test kits and the quick delivery. We are really pleased to hear that you will use us again and very much appreciate you taking the time to leave us such a wonderful review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
The test kit arrived very quickly , the instructions were easy to understand and more importantly we obtained a positive test result.
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the quickness of the delivery, the easy to understand instructions. We are pleased to hear that you obtained the result you expected. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
Very quick arriving and response to an question I had answered in a few hours
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the quickness of the delivery of your tests and the speed of the customer support team in answering your question in a few hours. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
These cannabis test strips are great for peace of mind when you have a drug test coming up. 21 days and I'm testing negative. Still 10 days to go but it really has put my mind at ease. Thank you.
Helpful Report
Posted 5 years ago
Thank you very much for the 5 star review and the positive feedback on the test strips. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if you require any help or assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk
Posted 5 years ago
UK Drug Testing is rated 4.6 based on 1,518 reviews