UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,524 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast service and friendly customer service”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the positive feedback on the fast and friendly. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Not accurate. I smoked cannabis and then took a mouth swab and it said I was negative. Waste of £15”

Helpful Report

Posted 6 years ago

We are very sorry to hear that you were unhappy with your test results. I will ask customer services to contact you or you may contact them yourself to resolve this for you and make sure that you are using and interpreting the results correctly. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. They will also need to get the batch number and lot number so that we can ask the manufacturer to run a batch test. The detection time for Cannabis in saliva is very short when compared to urine testing so if the test was performed outside the window of detection for oral testing then this would give a negative result. If you have had a drink or washed the mouth out in any way, for example, brushing teeth this will also produce a negative result as the test detects THC residues in the mouth. If you wish to see a positive result you may be better to use a urine drug test in future as the detection period for Cannabis is much longer in urine. I notice that you purchased two drug test kits . It is also important to remember that one of the drug test kits you purchased will only detect natural Cannabis and the other test kit will only detect synthetic Cannabis so it depends which drug testing kit you used and which type of Cannabis had been used. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 6 years ago

“Arrived the very next day, well packaged and set my mind at ease.”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the feedback on the delivery and packaging. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Great service, prompt service and excellent product.”

Helpful Report

Posted 6 years ago

Thank you so much for leaving us a 5 star review and the for the feedback on the service and the products. We really appreciate it. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“The person who was advising me on which product to purchase was absolutely brilliant and put me completely at ease. The product arrived the next day. The service was excellent.”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the wonderful feedback on the customer support team. We are really pleased to hear that they dealt with your enquiry so well and that your delivery was speedy. We really appreciate you taking the time to leave us a such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“I strongly recommend, great products and high quality. Delivered on time.”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the great feedback. We are really pleased to hear that you would recommend us, that you are pleased with the products and that your delivery was on time. We really appreciate you taking the time to leave us a such a wonderful review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Excellent Service for peace of mind”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the positive feedback on service. We are really pleased to hear that you found it to be excellent and appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“No problems other than paperwork was not for my chosen test”

Helpful Report

Posted 6 years ago

Thank you for the positive review and the feedback. We are sorry to hear that you were sent the wrong instructions with your test. Please accept my apologies on behalf of the company for the packing error. I trust that customer support resolved this for you. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“They are very easy and simple tests to use. I use them for my teenage child who has tried drugs. It gives me peace of mind to check that she’s not using any of the obvious drugs out there, also I don’t make her aware of what I’m testing her for.”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the feedback on how you are using the drug testing kits. We are really pleased to hear that you are finding them helpful and appreciate you taking the time to leave us a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance, or if you need any advice or support. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Excellent service, thank you”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the great feedback on the service. We are really pleased to hear that it was excellent and appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Perfect product and easy to use”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the positive feedback on the product. We are really pleased to hear that you found it easy to use and appreciate you taking the time to leave us a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Excellent service, product as described and delivered the next day”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the wonderful feedback on the service, product and delivery speed. We are really pleased to hear that order was delivered next day and appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“I have bought numerous drug testing kits. The delivery service is very quick Aviability of products always in stock. Testing kits always worked. I will buy more when needed Regards”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the wonderful feedback on the delivery service, availability of products and the quality of the drug testing kits. We really appreciate you taking the time to leave us a such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“The products are very good and arrived quickly and without any problems. Easy website, good service will use them again”

Helpful Report

Posted 6 years ago

Thank you so much for leaving us a 5-star review and for the positive feedback on the products, delivery service, ease of use of the website and the service. We are really pleased to hear that you would order again from us again and appreciate you taking the time to leave us a such a wonderful review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Ordered wrong test, contacted them and changed with no problems at all”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the feedback. We are really pleased to hear that the customer support team resolved your problem with your order so quickly for you, and appreciate you taking the time to leave us a such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Worked perfectly thanks.”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the feedback. We are really pleased to hear that the test worked perfectly and very much appreciate you taking the time to leave us a such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Very good, reliable testing product. Quick service from UK Drug Testing and at a competitive price!”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the feedback on the reliability of the drug testing products, the speed of the delivery service, and on the competitive pricing. We very much appreciate you taking the time to leave us a such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Does what it says came fast”

Helpful Report

Posted 6 years ago

Thank you for the 5-star review and the feedback on product and the fast service. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Great overall service and my question answered within a short time.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and your feedback on the service and customer support. We are very pleased to hear that they answered your question so quickly. We really appreciate you taking the time to leave such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Quick delivery, there was something missing from my order but they replied to my email within an hour and sent the missing item, would recommend and use again”

Helpful Report

Posted 6 years ago

Thank you for the positive review and the feedback on the customer support. We are really pleased to hear that they dealt with the problem so promptly. Please accept our apologies for the error with your initial order. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

UK Drug Testing is rated 4.6 based on 1,524 reviews