UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,518 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Easy to understand and use. Good information.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on the delivery speed and the ease of use of the the test kit and the quality of the information provided. We really appreciate you taking the time to leave us such a good review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“The items you sent me are fake I bought these to test some safety critical workers they all failed on every window and so did mine which I know 100 percent I don't do drugs. How do I get a refund or get some real tests from yourselves”

UK Drug Testing 1 star review on 13th November 2018

Helpful Report

Posted 6 years ago

We are sorry to hear that you have had problems interpreting the results. This can cause confusion. You need to re-read your instruction leaflet. The drug tests are not fake and have given the results you would expect if no drugs have been used. The photo that you have sent us shows a control line and a T line for THC, AMP, OPI and COC which is a negative result ie no drugs detected. It does not matter if the T line is faint, this is still a negative result and the faintness is not of any significance. A positive result would if there was no visible T line for the drug and only a control line (C) Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Poorly labelled and attached information not clear”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are sorry to hear that you found the labelling poor and the information not clear. Customer services will contact you to resolve this for you. You may also contact our customer support team yourself on 01263 731 168 or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd

Posted 6 years ago

“I have used this company a number of times and always been very happy, they keep you updated and dispatch the order very quickly so that it arrives within a day or two of placing the order. The test kits come with full easy to understand instructions and the tests themselves are very sensitive and give a clear positive or negative result. I recommend them and they offer excellent value for money.”

UK Drug Testing 5 star review on 12th November 2018

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on the customer service and the test kits. We really appreciate you taking the time to leave such a detailed review. We are pleased to hear that you would recommend us and feel that we are good value for money. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“The kitchen had cocaine present.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review. We really appreciate it. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“The test showed a ‘Pass’ for someone who took cannabis one hour prior to the test. Faulty test that I’ll be taking up with the company for a replacement.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are sorry to hear that there was a problem with your test result. Customer services will contact you to resolve this for you. Negatives can sometimes occur with cannabis drug saliva tests if the individual has had a drink or washed their mouth in any way prior to the test and with a urine drug test if the window between taking the drug and testing is too short. You may also contact our customer support team yourself on 01263 731 168 or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd

Posted 6 years ago

“Very good”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Very pleased with the products accuracy and the extremely quick delivery.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on the accuracy of the tests and the quick delivery. We really appreciate you taking the time to leave us such a lovely review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Great service,tests deliverd on time and a great price will use again if needed”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on the service, test kits , delivery speed and price. We are very pleased to hear that you would use us again and we really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Always helpful and speedy, well communicated delivery tracking. Have to ask for a VAT invoice- this should be automatic Good products - Drug cups & breathalyser tubers”

Helpful Report

Posted 6 years ago

Thank you for the positive review and the feedback on the service. We are really pleased to hear that it is helpful and speedy and that you are pleased with the drug test cups and breathalyser tubes. We really appreciate you taking the time to leave us such a detailed review. We are sorry to hear that you did not receive your VAT receipt. You are correct this should be automatically sent through the system. We will look into why it was not. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Ordered one day delivered the next”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on the delivery speed. We are really pleased to hear that your order was with you so quickly and appreciate you taking the time to leave us such a good review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Good service, reasonable price, Would recommend”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on the service and price. We are really pleased to hear that you would recommend us. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Excellent prompt service, helpful staff over the phone”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback the service and how helpful our customer support team are over the phone. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Very good product, price and fast service”

Helpful Report

Posted 6 years ago

Thank you very much for the 5 star review and the positive feedback on the product, the price and the fast service. We really appreciate it. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“These kits are excellent and the service is 1st class.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on the test kits and the service. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“............................”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review We really appreciate it. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Was under the impression from the information on the purchase that it was more than one test but turned out to just be 1.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are sorry that you found the description of the 13 panel drug test kit confusing. It is one test kit that tests for 13 drugs with individual results for each drug group tested, so the drug test panel does in fact have 13 tests built into it. If you need any further help or assistance please do not hesitate to contact our customer services team 01263 731 168 or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd

Posted 6 years ago

“Needed to purchase test strips for our son. Phoned and spoke to UK Drug Testing and they advised which ones to go for and where very helpful. Great product and easy to use.”

Helpful Report

Posted 6 years ago

Thank you for the 5 star review and the positive feedback on how helpful our customer services team are and on the ease of use of the test strips. We really appreciate you taking the time to leave such a detailed review. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 6 years ago

“Excellent product and first class delivery service, would use again if required”

Helpful Report

Posted 6 years ago

Thank you very much for the 5 star review and the positive feedback on the product and the delivery service. We are very pleased to hear that you would use us again. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 6 years ago

“N/A individual admitted recreational drugs use within last coming days.”

Helpful Report

Posted 6 years ago

Thank you very much for the 5 star review Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 6 years ago

UK Drug Testing is rated 4.6 based on 1,518 reviews