UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,524 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a quick delivery and very good service.”

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Posted 6 years ago

“I am an individual, not a company and have been retired 8 years. I have an Alcoscan AL 7000 with replaceable censor. I used to work on the railway where the limit was 20 BAC as against 80 for driving. I have been using UK Drug Testing for over 25 years and they have always given me excellent service.”

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Posted 6 years ago

“They where rubbish Didn't detect any drugs. So confident that I can take a swob test. I failed!!”

Helpful Report

Posted 6 years ago

We are sorry to hear that you are having a problem with your test results. I will ask customer services to contact you or you may contact them yourself to resolve this for you and make sure that you are using the test kits correctly and interpreting the results correctly. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. Please do not hesitate to contact our customer service team if we can be of further assistance. You may also find our FAQ section useful https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 6 years ago

“Excellent service - ordered goods one day and delivered the next.”

Helpful Report

Posted 6 years ago

Thank you very much for the 5 star review and the positive feedback on the service and delivery speed. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Good delivery times and quick response from customer services”

Helpful Report

Posted 6 years ago

Thank you very much for the 5 star review and feedback on the delivery times and the customer services. If you need any help with reading or interpreting results please do not hesitate to contact our customer support team for assistance. We really appreciate you taking the time to leave us a review Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Always a great service and have always been very supportive and knowledgeable.”

Helpful Report

Posted 6 years ago

Thank you very much for the 5 star review and feedback on the service and knowledgable customer support. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Easy online ordering system for quality products. Delivery fast and efficient. We order repeatedly which is an indication of our continued customer satisfaction.”

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Posted 6 years ago

Thank you very much for your wonderful review and the positive feedback on the online ordering, product quality, delivery speed and your continued custom satisfaction. We really appreciate you taking the time to leave us a review and look forward to doing further business with you. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Please could you be more discreet in the way you package the parcels. The outside of the envelope said "drug testing". This is a violation of my privacy. Other than that, I am very satisfied: I got excellent help over the phone; the tests covered everything I needed and were easy to use.”

Helpful Report

Posted 6 years ago

Thank you very much for the review and the positive feedback on the service and the tests. We are very sorry to hear that you were unhappy with the packaging. The outer envelope packaging should have a very small return address label saying says Access Diagnostic Tests UK Limited and our address but it does not refer to drug testing kits. This is in case the Royal Mail are unable to deliver the parcel and need to return it to us. We do also sell an extensive range of other diagnostic test kits through one of our other website https://www.valuemed.co.uk/ including cholesterol tests. If you still have the packaging please send us a photo so that we can check a mistake has not been made. We are really grateful to you for taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Excellent customer services and excellent delivery times . Would recommend 100% every time”

Helpful Report

Posted 6 years ago

Thank you very much for your great review and the positive feedback on the customer services and excellent delivery times. We really appreciate you taking the time to leave us a review and are pleased to hear that you would recommend us 100%. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Good quality !”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the positive feedback on the good quality of the tests. We really appreciate you taking the time to leave us such a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

Many thanks for the 5 star review and the positive feedback on good quality We really appreciate you taking the time to leave us a review Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Gives you peace of mind by using these”

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Posted 6 years ago

Thank you very much for the positive review. We really appreciate you taking the time to leave it. Please do not hesitate to contact our customer support team if you require any advice or if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

Thank you very much for your positive review. We really appreciate you taking the time to leave it. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Very hard to understand readings had to google to check and it showed negative and person was still taking heroin”

Helpful Report

Posted 6 years ago

We are sorry to hear that you had difficulty understanding the results and instructions on reading the results. I will ask customer services to contact you to resolve this for you and make sure that you are interpreting the results correctly or you may contact them directly yourself. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. The detection time for heroin on the saliva drug test kit that you purchased is quite short so you may be better using a urine drug testing kit in future as the detection period ( how long the drugs can be detected for after use) is longer. You may find this page helpful https://www.ukdrugtesting.co.uk/pages/drug-test-detection-times-levels You may also find our FAQ section useful on interpreting results https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Please do not hesitate to contact our customer support team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 6 years ago

“I have bought products from you on a number of occasions and I am always happy with the delivery and product.”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the positive feedback on the delivery and product. We really appreciate you taking the time to leave us such a great review and look forward to doing business with you again. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Kit itself the saliva 13 test kit was easy to use results were accurate and reading and understanding of the result did take a few reads but made sense. Would use again”

Helpful Report

Posted 6 years ago

Thank you very much for the positive review and feedback on the 13 panel saliva drug test kit. If you need any help with reading or interpreting results please do not hesitate to contact our customer support team for assistance. We really appreciate you taking the time to leave us a review and are pleased to hear that you would use us again. You may find this FAQ page helpful https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Very reliable”

Helpful Report

Posted 6 years ago

Thank you so much for the 5-star review and the positive feedback. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Very professional”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the positive feedback on the service. We are really pleased that you found us to be professional and really appreciate you taking the time to leave us such a nice review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Excellent Service - fast delivery and all very easy to deal with”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the positive feedback on the service, delivery speed, and ease of ordering. We are really grateful to you for taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Excellent and quick service.”

Helpful Report

Posted 6 years ago

Thank you very much for the 5-star review and the lovely feedback on the speed and quality of the service. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“It is efficient and reliable, also easy to use”

Helpful Report

Posted 6 years ago

Thank you so much for the 5-star review and the positive feedback. We are really pleased to hear that it is efficient , reliable and easy to use. We really appreciate your feedback. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 6 years ago

“Saying positive for cannabis even after 100 days so summet not right”

Helpful Report

Posted 6 years ago

We are sorry to hear that you are having a problem with your test results. I will ask customer services to contact you or you may contact them yourself to resolve this for you and make sure that you are using and interpreting the results correctly. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. False positive are extremely rare with Cannabis so I think you may be misreading the results. Cannabis does not test positive after 100 days unless Cannabis has been ingested in some way during that time. Please do not hesitate to contact our customer service team if we can be of further assistance. You may also find our FAQ section useful https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 6 years ago

UK Drug Testing is rated 4.6 based on 1,524 reviews