UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,518 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online ordering system for quality products. Delivery fast and efficient. We order repeatedly which is an indication of our continued customer satisfaction.”

Helpful Report

Posted 5 years ago

Thank you very much for your wonderful review and the positive feedback on the online ordering, product quality, delivery speed and your continued custom satisfaction. We really appreciate you taking the time to leave us a review and look forward to doing further business with you. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Please could you be more discreet in the way you package the parcels. The outside of the envelope said "drug testing". This is a violation of my privacy. Other than that, I am very satisfied: I got excellent help over the phone; the tests covered everything I needed and were easy to use.”

Helpful Report

Posted 5 years ago

Thank you very much for the review and the positive feedback on the service and the tests. We are very sorry to hear that you were unhappy with the packaging. The outer envelope packaging should have a very small return address label saying says Access Diagnostic Tests UK Limited and our address but it does not refer to drug testing kits. This is in case the Royal Mail are unable to deliver the parcel and need to return it to us. We do also sell an extensive range of other diagnostic test kits through one of our other website https://www.valuemed.co.uk/ including cholesterol tests. If you still have the packaging please send us a photo so that we can check a mistake has not been made. We are really grateful to you for taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Excellent customer services and excellent delivery times . Would recommend 100% every time”

Helpful Report

Posted 5 years ago

Thank you very much for your great review and the positive feedback on the customer services and excellent delivery times. We really appreciate you taking the time to leave us a review and are pleased to hear that you would recommend us 100%. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Good quality !”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the positive feedback on the good quality of the tests. We really appreciate you taking the time to leave us such a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

Many thanks for the 5 star review and the positive feedback on good quality We really appreciate you taking the time to leave us a review Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Gives you peace of mind by using these”

Helpful Report

Posted 5 years ago

Thank you very much for the positive review. We really appreciate you taking the time to leave it. Please do not hesitate to contact our customer support team if you require any advice or if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

Thank you very much for your positive review. We really appreciate you taking the time to leave it. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very hard to understand readings had to google to check and it showed negative and person was still taking heroin”

Helpful Report

Posted 5 years ago

We are sorry to hear that you had difficulty understanding the results and instructions on reading the results. I will ask customer services to contact you to resolve this for you and make sure that you are interpreting the results correctly or you may contact them directly yourself. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. The detection time for heroin on the saliva drug test kit that you purchased is quite short so you may be better using a urine drug testing kit in future as the detection period ( how long the drugs can be detected for after use) is longer. You may find this page helpful https://www.ukdrugtesting.co.uk/pages/drug-test-detection-times-levels You may also find our FAQ section useful on interpreting results https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Please do not hesitate to contact our customer support team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“I have bought products from you on a number of occasions and I am always happy with the delivery and product.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the positive feedback on the delivery and product. We really appreciate you taking the time to leave us such a great review and look forward to doing business with you again. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Kit itself the saliva 13 test kit was easy to use results were accurate and reading and understanding of the result did take a few reads but made sense. Would use again”

Helpful Report

Posted 5 years ago

Thank you very much for the positive review and feedback on the 13 panel saliva drug test kit. If you need any help with reading or interpreting results please do not hesitate to contact our customer support team for assistance. We really appreciate you taking the time to leave us a review and are pleased to hear that you would use us again. You may find this FAQ page helpful https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very reliable”

Helpful Report

Posted 5 years ago

Thank you so much for the 5-star review and the positive feedback. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very professional”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the positive feedback on the service. We are really pleased that you found us to be professional and really appreciate you taking the time to leave us such a nice review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Excellent Service - fast delivery and all very easy to deal with”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the positive feedback on the service, delivery speed, and ease of ordering. We are really grateful to you for taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Excellent and quick service.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the lovely feedback on the speed and quality of the service. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“It is efficient and reliable, also easy to use”

Helpful Report

Posted 5 years ago

Thank you so much for the 5-star review and the positive feedback. We are really pleased to hear that it is efficient , reliable and easy to use. We really appreciate your feedback. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Saying positive for cannabis even after 100 days so summet not right”

Helpful Report

Posted 5 years ago

We are sorry to hear that you are having a problem with your test results. I will ask customer services to contact you or you may contact them yourself to resolve this for you and make sure that you are using and interpreting the results correctly. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. False positive are extremely rare with Cannabis so I think you may be misreading the results. Cannabis does not test positive after 100 days unless Cannabis has been ingested in some way during that time. Please do not hesitate to contact our customer service team if we can be of further assistance. You may also find our FAQ section useful https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“fast service and friendly customer service”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the positive feedback on the fast and friendly. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Not accurate. I smoked cannabis and then took a mouth swab and it said I was negative. Waste of £15”

Helpful Report

Posted 5 years ago

We are very sorry to hear that you were unhappy with your test results. I will ask customer services to contact you or you may contact them yourself to resolve this for you and make sure that you are using and interpreting the results correctly. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. They will also need to get the batch number and lot number so that we can ask the manufacturer to run a batch test. The detection time for Cannabis in saliva is very short when compared to urine testing so if the test was performed outside the window of detection for oral testing then this would give a negative result. If you have had a drink or washed the mouth out in any way, for example, brushing teeth this will also produce a negative result as the test detects THC residues in the mouth. If you wish to see a positive result you may be better to use a urine drug test in future as the detection period for Cannabis is much longer in urine. I notice that you purchased two drug test kits . It is also important to remember that one of the drug test kits you purchased will only detect natural Cannabis and the other test kit will only detect synthetic Cannabis so it depends which drug testing kit you used and which type of Cannabis had been used. Please do not hesitate to contact our customer service team if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“Arrived the very next day, well packaged and set my mind at ease.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the feedback on the delivery and packaging. We really appreciate you taking the time to leave us a review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Great service, prompt service and excellent product.”

Helpful Report

Posted 5 years ago

Thank you so much for leaving us a 5 star review and the for the feedback on the service and the products. We really appreciate it. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“The person who was advising me on which product to purchase was absolutely brilliant and put me completely at ease. The product arrived the next day. The service was excellent.”

Helpful Report

Posted 5 years ago

Thank you for the 5-star review and the wonderful feedback on the customer support team. We are really pleased to hear that they dealt with your enquiry so well and that your delivery was speedy. We really appreciate you taking the time to leave us a such a great review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“I strongly recommend, great products and high quality. Delivered on time.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5-star review and the great feedback. We are really pleased to hear that you would recommend us, that you are pleased with the products and that your delivery was on time. We really appreciate you taking the time to leave us a such a wonderful review. Please do not hesitate to contact our customer support team if we can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

UK Drug Testing is rated 4.6 based on 1,518 reviews