UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,518 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fast delivery accurate tests easy to use thank u very much”

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Posted 8 years ago

Thank you very much for the positive feedback on the fast delivery service and the accuracy of the tests. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“great advice over the phone,”

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Posted 8 years ago

Thank you very much for the positive feedback on the customer service telephone advice. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Very clear”

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Posted 8 years ago

Thank you very much for the positive feedback Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“I ordered 3 tests they charged me for 3 tests but only 1 arrived. I rang uk drug testing and they sent the other two out in the post next day delivery the staff was very helpful and very professional regards HIGHWAYS SERVICES LTD”

Helpful Report

Posted 8 years ago

Thank you for leaving feedback. We are very sorry to hear that there is a problem with your order. I have asked customer services to contact you to resolve this for you. You may also call them if you require any assistance on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm or e-mail customerservices@accessdiagnostics.co.uk Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Had an issue with my delivery and they kindly sorted it out within a reasonable time frame. Happy customer”

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Posted 8 years ago

We are very sorry to hear that there was a delay with your order and that this was not resolved to your satisfaction. We will investigate the matter. Kind regards Access Diagnostic Tests UK Limited

Posted 8 years ago

“clear information and easy to use”

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Posted 8 years ago

Thank you for the positive feedback. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Excellent and competitive price and fast delivery will definatly order again. Many thanks.”

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Posted 8 years ago

Thank you for the positive feedback on the pricing and the delivery speed. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“I purchased the item based on the advertising which led me to believe the item represented amazing value. I gave a poor review believing that the advert was deliberately misleading. I found the advert had been worded in a manner which was not a deliberate deception but merely a mistake. The company has shown amazing concern relating to my comments and has changed the wording having agreed it could be mis read. Throughout I have stated that the product is of good quality and value even with the mistake. I have been fully refunded which I did not request and the matter is closed. Companies with such customer focus are rare in todays market place and anyone can make similar purchases in the knowledge that any complaint will be professionally handled.”

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Posted 8 years ago

Thank you very much for taking the time to leave such lovely feedback. We are really glad to hear that the matter has been dealt with to your satisfaction. Kind regards, Access Diagnostic Tests

Posted 8 years ago

“Easy to order , the lady on the telephone was very helpful and the delivery was very quick”

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Posted 8 years ago

Thank you very much for the positive feedback on the customer services and the delivery. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“I ordered on August 14th, nothing had arrived by the 19th so I emailed to request an update and tracking info, by 22nd I still had no response to my email nor the ordered products :((”

Helpful Report

Posted 8 years ago

We are very sorry to hear that you have not received your order yet nor had a reply to your e-mail. I will ask customer services to contact you to resolve this for you. You may also call them if you require any assistance on 01263 731 168 during office hours Monday to Friday 8.30am to 4.30pm Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“After an initial problem which turned out to be a computer glitch I received prompt action and my delivery was back on track within 48 hours! Thank you for your professionalism!”

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Posted 8 years ago

Thank you very much for the positive feedback. We are very glad to hear that our customer services team dealt with the glitch professionally.

Posted 8 years ago

“Worked perfectly and arrived the next day”

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Posted 8 years ago

Thank you very much for the positive feedback on the tests and the delivery service. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Excellent product that gsve me piece of mind.”

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Posted 8 years ago

Thank you very much for the positive feedback on the product. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Very helpful when ordering testing equipment for the first time”

Helpful Report

Posted 8 years ago

Thank you very much for the positive feedback on the customer service & ordering. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Easy to order. Fast delivery. Easy to use and read. Very accurate.”

Helpful Report

Posted 8 years ago

Thank you very much for the positive feedback on the tests and the service. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Testing gs kits as described and service is prompt without problems”

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Posted 8 years ago

Thank you very much for the positive feedback on the service. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Excellent fast service”

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Posted 8 years ago

Thank you very much for the positive feedback on the service. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“It worked and tested positive”

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Posted 8 years ago

Thank you very much for the positive feedback. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Very quick delivery on order”

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Posted 8 years ago

Thank you very much for the positive feedback. Kind regards, Access Diagnostic Tests UK Limited

Posted 8 years ago

“Delivery is always within specified time and order quantities have always been correct”

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Posted 8 years ago

Thank you for the feedback. Kind regards, Access Diagnostic tests UK Limited

Posted 8 years ago

UK Drug Testing is rated 4.6 based on 1,518 reviews