UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,518 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.”

Helpful Report

Posted 5 years ago

Thank you for your review. If you need any further help or assistance please do not hesitate to contact our customer support team on 01263 731 168 or e-mail customerservices@accessdiagnostics.co.uk Kind regards Access Diagnostic Tests UK Ltd

Posted 5 years ago

“Excellent product, fast delivery.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the excellent product and fast delivery. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Excellent service. I sent an initial email for advice as I was unsure exactly what I needed to buy. I received a phone call back immediately off Cathy who was very helpful and informative.”

Helpful Report

Posted 5 years ago

Thank you very much for the wonderful 5 star review and the positive feedback on the excellent service. We are pleased to hear that you were happy with the customer support and advice you received from Cathy and will pass your comments on to her. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“I’ve not used the drug testing kits yet but your service was second to none. If the kits are as good as your service, I’ll be ordering more!”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the quality of the service. We really appreciate you taking the time to leave us such a wonderful review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Very pleased with the item I purchased.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback. We are really pleased to hear that you are happy with your purchase, and really appreciate you taking the time to leave us such a nice review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Always very helpful customer service and no issues next day delivery.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the customer service and the next day delivery. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Received order, all was good and worked.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Offered excellent advice on best testing kit for our needs and received them the following day.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the quality of the customer service advice and delivery speed. We really appreciate you taking the time to leave us such a wonderful review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“I apparently didn't use the kit properly so that's why I didn't get the results I'd expected.”

Helpful Report

Posted 5 years ago

We are sorry to hear that you are had a problem with your test kit. I understand that customer services have contacted you to resolve this for you. A faint line is still a negative. You may find our FAQ section useful Please do not hesitate to contact our customer support team if you require any further assistance https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“Very clear on website and order arrived very quickly”

Helpful Report

Posted 5 years ago

“Very quick and efficient, tests are good quality, and comes with all the instructions you’d need to do your test! I recommend highly!”

Helpful Report

Posted 5 years ago

“Easy to order, swift delivery & and good customer service support by telephone & email. I wouldn't hesitate to order again from UK Drug Testing.”

Helpful Report

Posted 5 years ago

“Good instructions easy to use”

Helpful Report

Posted 5 years ago

“Very Good Service and all arrived on time.”

Helpful Report

Posted 5 years ago

“Always a quick delivery and very good service.”

Helpful Report

Posted 5 years ago

“I am an individual, not a company and have been retired 8 years. I have an Alcoscan AL 7000 with replaceable censor. I used to work on the railway where the limit was 20 BAC as against 80 for driving. I have been using UK Drug Testing for over 25 years and they have always given me excellent service.”

Helpful Report

Posted 5 years ago

“They where rubbish Didn't detect any drugs. So confident that I can take a swob test. I failed!!”

Helpful Report

Posted 5 years ago

We are sorry to hear that you are having a problem with your test results. I will ask customer services to contact you or you may contact them yourself to resolve this for you and make sure that you are using the test kits correctly and interpreting the results correctly. Two lines is a negative ie no drugs detected and one line ( C line ) is a positive ie drug detected. Please do not hesitate to contact our customer service team if we can be of further assistance. You may also find our FAQ section useful https://www.ukdrugtesting.co.uk/pages/faq-drug-testing Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm

Posted 5 years ago

“Excellent service - ordered goods one day and delivered the next.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and the positive feedback on the service and delivery speed. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Good delivery times and quick response from customer services”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and feedback on the delivery times and the customer services. If you need any help with reading or interpreting results please do not hesitate to contact our customer support team for assistance. We really appreciate you taking the time to leave us a review Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

“Always a great service and have always been very supportive and knowledgeable.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5 star review and feedback on the service and knowledgable customer support. We really appreciate you taking the time to leave us such a great review. Please do not hesitate to contact our customer support team if they can be of any further assistance. Kind regards, Access Diagnostic Tests UK Ltd Telephone 01263 731 168 Monday to Friday 8.30-4.30pm e-mail customerservices@accessdiagnostics.co.uk

Posted 5 years ago

UK Drug Testing is rated 4.6 based on 1,518 reviews