UK Drug Testing Reviews

Name: UK Drug Testing
Address: Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk, Aylsham,
Rating: 4.59

4.6 Rating 1,518 Reviews

91 %

of reviewers recommend UK Drug Testing

4.6

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About UK Drug Testing:

Drug and alcohol testing kits supplier. Specialists in rapid onsite workplace drug test kits for urine and saliva.

Visit Website

Phone:

01263 731 168

Email:

marketing@adtuk.co.uk

Location:

Access Diagnostic Tests UK Ltd Unit 19 Aylsham Business Estate Shepheards Close, Dunkirk, Aylsham, Norfolk
Aylsham,
NR11 6SZ

UK Drug Testing 5 star review on 27th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received what I ordered”

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Posted 4 years ago

We are very sorry to hear that you did not receive your order. Customer services will contact you to resolve this for you. If you ever have a problem with a delivery it is best to contact our customer services team straight away on 01263 731 168 Monday to Friday 8.30 to 4.30 pm (excluding bank holidays ) or e-mail customerservices@accessdiagnostics.co.uk. Kind regards Access Diagnostic Tests UK Ltd

Posted 4 years ago

“Very good and efficient quality product with very quick delivery timescales.”

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Posted 4 years ago

“Will recommend to my surrounding.”

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Posted 4 years ago

“Fab compamy to order from. 1 test trip worked, came up positive and one come up negative despite same person being tested who had THC in there system from 3 days before.”

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Posted 4 years ago

We are sorry to hear that you were unhappy with the drug test result. The results you describe are not uncommon. The time Cannabis stays in the system varies from person to person and depends on lots of factors such as the weight of the person and the quantity and quality of the Cannabis they have consumed and how regularly they use Cannabis. It is likely that on the second test the Cannabis was no longer detectable in the urine sample. The detection times are just a guide as individual results will vary. The fact that the first drug test strip gave a positive suggest that the THC levels where higher on that day and then reduced which is normal. We do have an ultra sensitive cannabis test strip also available which will detect lower levels https://www.ukdrugtesting.co.uk/collections/single-all-test-drug-tests/products/alltest-ultra-cannabis-drug-testing-strips If you ever have a problem with a result it is best to contact our customer services team for support and advice. I will ask them to contact you to resolve this for you. You may also contact them yourself on 01263 731 168 Monday to Friday 8.30 to 4.30 pm (excluding bank holidays ) or e-mail customerservices@accessdiagnostics.co.uk. Kind regards Access Diagnostic Tests UK Ltd

Posted 4 years ago

“Extremely good service and advice over the phone. Test kits arrived as advised.”

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Posted 4 years ago

“good product , simple and effective to use , strengthens our D&A policy and procedures”

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Posted 4 years ago

“I tested positive yet I don’t take drugs so not sure how authentic this kit is. Not at all impressed”

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Posted 4 years ago

We are very sorry to hear that you have had an unexpected positive on your drug test result. False positives are very, very rare on a Cannabis urine drug test. Make sure that you are reading the drug test result correctly by referring to the instructions supplied with the drug testing kit. Two lines are a negative result ie no drugs detected and one line is a positive result. This can cause confusion sometimes. If you ever have a problem with a result from us it is best to contact our customer services team for support and advice. I will ask them to contact you when they are back in the office on Tuesday to resolve this for you. You may also contact them yourself on 01263 731 168 Monday to Friday 8.30 to 4.30 pm (excluding bank holidays ) or e-mail customerservices@accessdiagnostics.co.uk. Kind regards Access Diagnostic Tests UK Ltd

Posted 4 years ago

“Excellent, reliable,quality.”

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Posted 4 years ago

“Sorry company shut, haven't used it yet”

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Posted 4 years ago

“Excellent service and prompt delivery”

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Posted 4 years ago

“Very fast delivery :) Thank you!”

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Posted 4 years ago

“Great service, always delivers on time.”

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Posted 4 years ago

“Test did not work waste of money would never use this site again”

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Posted 4 years ago

“Very good quick and easy to use”

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Posted 4 years ago

“Absolutely terrible delivery service. I ordered 11 days ago and still not revived my item in today’s post. Company can’t track my parcel? I’d advice against ordering from this site.”

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Posted 4 years ago

We are very sorry to hear that your order has not yet arrived. 11 days does seem a very long time even in the current exceptional circumstances. Your order was dispatched on May 12th 10 days ago on our free 2nd class delivery service that you selected. You did not pay for a trackable service. Our customer support team sent a second dispatch out yesterday after you contacted them so hopefully this will be with you next week. Royal mail deliveries are taking longer currently. It is also worth checking around your property in case the postman has left it somewhere. If you ever have a problem with a delivery from us it is best to contact our customer services team for support and advice. If there are any further problems with your order please contact them directly on 01263 731 168 Monday to Friday 8.30 to 4.30 pm or e-mail customerservices@accessdiagnostics.co.uk. Kind regards Access Diagnostic Tests UK Ltd

Posted 4 years ago

“Ordering is very easy. Delivery is always quick. Testing is accurate everytime. Couldn't ask for a better service.”

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Posted 4 years ago

“Very prompt service. Arrived the next day. Had a query and customer service were very helpful. Thank you”

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Posted 4 years ago

“I am really pleased with the quick order response and the emails offering help and support using the test. Quick and easy to use.”

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Posted 4 years ago

“easy to order and very quick delivery”

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Posted 4 years ago

“Easy to use and simple instructions”

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Posted 4 years ago

UK Drug Testing is rated 4.6 based on 1,518 reviews