UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 924 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

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5.0

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and Efficient from start to finish. Vicky was friendly, knowledgeable and efficient from the moment she answered the phone, and fully explained the process. We supplied photos of the damage to our underfloor heating - done when a central heating pipe sprang a leak and resulted in a leak detection company cutting into one of our heat mats whilst repairing it. Doug and Curtis arrived at the arranged time, and swiftly confirmed the issue. Within 45 mins the repair was complete and the system fully tested. Both were friendly and knowledgeable, and instilled confidence in us. We would have no hesitation in recommending UFH to anyone with underfloor heating issues, and were grateful to have found them.”

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Posted 2 years ago

“Excellent customer service and easy to organise a date for repairs. As per their guarantee, the engineer has been happy to come out again to try to resolve an ongoing problem. The service is pretty pricey but worth the money as they know what they are doing.”

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Posted 2 years ago

“Absolutely brilliant from start to finish Thank you UFH”

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Posted 2 years ago

“Arrived on date and time quoted. Engineer phoned to say running a little late due traffic. Engineer very helpful, addressing the problem in logical sequence which restored the heating at base costs. Very satisfied and would certainly recommend”

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Posted 2 years ago

“Very friendly, fitted me in quickly, sorted out difficult problem, will definitely recommend to others”

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Posted 2 years ago

“Very professional and efficient, also clean and friendly”

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Posted 2 years ago

“Polite , friendly and efficient customer service . All in all a god job .”

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Posted 2 years ago

“Good contact start to finish. Really good service, found the problem with bathroom and kitchen underfloor heating using their diagnostic tools and fixed the problem. Thanks team. I'd highly recommend”

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Posted 2 years ago

“Excellent customer service from our initial call to Vicky to Bradley arriving and identifying the problem within 20 minutes. Bradley was polite, efficient and explained everything to us.”

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Posted 2 years ago

“Excellent service. Diagnosed and repaired my under floor heating in 1 hour 15minutes. No mess no fuss.”

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Posted 2 years ago

“First class service. Arrived at scheduled time,found the fault, removed a tile, repaired the fault ,tested the system and gone in one and a half hours. No hidden extras. Wouldn’t life be easy if all companies performed like this”

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Posted 2 years ago

“A fantastic service, found the fault very quickly, removed one tile, fixed the fault and now the underfloor heating works perfectly (got a tiler in to replace the removed tile). A very professional outfit. (reference job number 6714)”

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Posted 2 years ago

“Fantastic service from start to finish. Thank you”

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Posted 2 years ago

“Great service and went beyond their remit to help . They found out what was wrong , explained it clearly and given clear guidance on how to proceed ,”

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Posted 2 years ago

“Service was excellent, fault was found quickly but unfortunately couldn’t be fixed. Remedial action was discussed with various solutions being mentioned. I would recommend UFH”

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Posted 2 years ago

“excellent and reliable service”

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Posted 2 years ago

“Perhaps you're reading these reviews, wondering if you can genuinely trust this company to rock up and locate an 'invisible' problem under your lovely floor; then surgically remove a single tile; repair the fault; and leave everything tidy afterwards? If so, then the answer is yes! We've now used them three times on different properties and they've been brilliant every time. Vicky is excellent at explaining the process and handling the admin. And we can highly recommend both Brad and Doug for proficiently working their magic (using some very clever gizmos) to find the issue and then apply a fix, quickly and painlessly. All that we had to do was replace a single tile on each occasion, which is a lot less hassle and expensive than replacing the entire floor! If you're still unsure whether to use them, give 'em a call and then give 'em a go. You won't be disappointed.”

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Posted 2 years ago

“Customer services were professional and friendly, kept me in the loop with dates and arrival times. The Engineer was clean and tidy and informed me of all the details as he went through the task of finding the fault. The job was much less meat than I was prepared for, hardly any dust and he stuck plastic onto the tile so when it was broken up there were no chips flying around. Good clean work. Found the fault, fixed it and gave me advice on how to replace the tile and make good. Hopefully won’t need them again, but if I do I will be giving them a call.”

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Posted 2 years ago

“I just had an UFH engineer come and repair our electric underfloor heating today and I must say what an amazing job they have done. The engineer, Doug, was so efficient and specialised it was a pleasure to see the job done with such proficiency. We were initially told by other electricians and underfloor heating companies that our whole tiled floor would have to be taken up and the heating system replaced. However, UFH have repaired our floor by removing only one tile. This means lower costs and a lot less stress. I would definitely recommend this company to anyone who needs new underfloor heating or just a repair. 5/5, well done UFH. Thanks again.”

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Posted 2 years ago

“Very professional and efficient. A very neat job and the technician arrived on time; vacuumed up and swept the floor when the job was complete.”

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Posted 2 years ago

UFH Services Ltd is rated 5.0 based on 924 reviews