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UFH Services Ltd Reviews

5.0 Rating 924 Reviews
100 %
of reviewers recommend UFH Services Ltd
5.0
Based on 924 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Anonymous
Anonymous  // 01/01/2019
Excellent service, thank you.
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Posted 1 year ago
I was very fortunate to be offered a cancellation within 2/3 working days of making contact. The repair was done on time and took less than an hour. It was very straightforward and was tested as working. The testing is amazing and narrows the fault down to one tile, hence minimal floor repair post visit. Price seemed very reasonable and less than I had expected.
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Posted 1 year ago
Excellent service, great diagnostics and easy repair. Floors now toasty!
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Posted 1 year ago
Every person I spoke to along the way to getting my flooring fixed were polite and helpful. It was so much easier than I was expecting! The price I felt was very reasonable and the service on the day by a chap call Brad was exemplary. He explained the process and what was going to happen so I wasn’t too shocked to have a concrete hole in my lounge. Everything was tested and fixed within a few hours. Absolutely a gold star review for this company.
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Posted 1 year ago
Excellent service, kept me informed throughout, highly professional and reassuring. Very clearly experts in what they are doing - price reasonable considering distance travelled and time spent.
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Posted 1 year ago
Superb service, very quick and saved our company considerable amount of time and money by avoiding having to replace a finished tiled floor!!
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Posted 1 year ago
It was diagnosed very quickly as being the thermostat and not the floor and the wires underneath so it saved time and having to get the floor up 🔝
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Posted 1 year ago
Great result and very good ambience between the customer and the Electrician of UFH
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Posted 1 year ago
Very helpful advice by phone leading to prompt visit by engineer, knowledgeable and friendly, explained the work clearly, completed quickly. Great service - good price. Thank you.
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Posted 1 year ago
Really great service from Vicky and Brad. Brad really knows his stuff. Found the fault and fixed it immediately. He then set up the controller and so on. Very good.
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Posted 1 year ago
On time, tidy, and very professional. Brad is a star!
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Posted 1 year ago
The technician arrived and within minutes located 2 spots / 2 matts that failed to operate. The cut into the floor was minimal. He instructed the carpenter how to cut through and rewired the matts to the circuit breaker. All was done professionally, and the wooden tiles were reinstalled perfectly. Bottom line - outstanding service, and very professional.
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Posted 1 year ago
Brad was excellent. Sorted the problem in no time. Very happy thank you.
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Posted 1 year ago
The technician was very personable knowledgeable and very efficient in his diagnosis and repair. He gave good advice about the thermostats in the other rooms too.
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Posted 1 year ago
I would definitely recommend this company. The engineer was really friendly and helpful, he quickly diagnosed the problem with the thermostat and promptly replaced it. He then patiently showed me how to use the new thermostat and set up my timings. I now have working UFH in my bathroom for the first time in ages. Vicky and the other people I spoke to in the office, were really helpful and communicated really well. All in all a great services.
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Posted 1 year ago
UFH have been amazing, they were so knowledgeable, quick, efficient, tidy, communication was excellent - I couldn't recommend them highly enough.
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Posted 1 year ago
So quick and efficient. Very happy!
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Posted 1 year ago
Solved the problem quickly. Excellent communication and customer service from beginning to end. Would highly recommend.
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Posted 1 year ago
Very helpful and efficient services. Highly recommend
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Posted 1 year ago
Arrived on time. As advised and kept up to date by Vicky at UHU. Doug the engineer located the two faults using some amazing equipment. Fixed both faults. Hooray… with relatively little disturbance. Now got functioning heating. Was terribly worried that it might not be fixable. Was worth pursuing fixing the mats as at times I wondered if I would need replace with electric panel heaters, as advised by my electrician. Thank you
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Posted 1 year ago
UFH Services Ltd is rated 5.0 based on 924 reviews