UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 925 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our UFH never worked and was broken after install - after months of fiddling our electrician said he could not fix it and we imagined having to rip up our brand new (glued together) wooden floor or put up with very expensive underlay. Vicky from UFH Services was very patient while we arranged timing with our builder, Doug arrived and found the break location within seconds. What we though was going to be a gigantic hassle turned out to be a couple of hours work and a neat replacement of two small floor boards - and it was working by the end of the day!”

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Posted 6 years ago

“Excellent service from start to finish, from first contact to a working system in exactly a week. Could not recommend this company highly enough. Thank you Vicky and Doug.”

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Posted 6 years ago

“We called these guys out back in January when our underfloor heating stopped working. The engineer was fab! The fault was quickly indentified using their amazing kit. It was accurate to the size of a pound coin. Fault fixed with just the replacement tile for us to sort. We took a while to get the tile replaced and switched the floor back on. Boom! It tripped our circuits. What?!?! So I called Vicky who didn’t quibble in sending her guy back to us (the same day I called!) as all of their work is guaranteed for 12 months. Again, quick and accurate diagnosis and he found our friendly tiler had damaged the wire. This is what makes these guys even better - the engineer fixed the damage for no extra charge. Thank you so so so much. We would highly recommend. Great service, thank you :)”

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Posted 6 years ago

“My job was quite complicated with multiple sites of damage caused by building work. I contacted UHF to discuss how they could help. They were very professional and transparent and helpful regarding their service, what needed to be done to complete the job, their costs and what other trades needed to be coordinated. Their help in the planning was invaluable. Their engineer (Brad) arrived precisely on time (7.30am) and worked diligently to identify all the issues and repair them. He also assisted in ensuring that the other trades (builders and tilers) were properly briefed to finish retiling without causing any further damage. He was extremely tidy and thorough. Overall my opinion is that UFH are a professional and highly competent firm. I would not hesitate to recommend them if you are experiencing any underfloor heating issues. My thanks to Brad and Vicky for all your help in sorting out the problems with my underfloor heating.”

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Posted 6 years ago

“I am so pleased that i contacted UFH Services. Doug arrived and in no time had found the problem. He took time explaining the problem,pointing out options and showing me the workings. In the end it wasn't necessary to take up the tiles and everything is working well. I cannot recommend UFH services enough. Well worth every penny. Thank you so much to Doug.”

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Posted 6 years ago

“Doug from UFH arrived punctually and found the problem with our UF heating mat with minimum fuss and mess. We had feared that we would need much of the floor lifted, but he was able to pinpoint the source of the problem and we were very relieved at the minimal disruption and the quick repair. We would highly recommend UFH.”

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Posted 6 years ago

“Pleasant engineer, who arrived when he said he would, sorted problem with minimum fuss, and cleaned up afterwards. Very reassuring.”

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Posted 6 years ago

“Friendly, polite, patient and professional engineer. Very god customer service. Highly recommend !”

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Posted 6 years ago

“Friendly, apparently knowledgeable,engineer - understandable language”

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Posted 6 years ago

“Friendly engineer polite respectful of somebody else's property punctual would recommend to friends and family i would score him 10 out of 10”

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Posted 6 years ago

“UFH was reactive, knowledgeable and professional. The works were done quickly, efficiently with out any fuss. Saved me ££££££££.”

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Posted 6 years ago

“winter 2017 my underfloor heating just packed in .. in my garden room where i spend most of my time. I called my usual electrician who basically said 'it's F**ked' i was gutted. It was 12 years old. I was looking for alternative heat sources and wasn't happy with any. So i contacted UFH a national company that would come 'Up North' when they have other call outs. I spoke to Vicky an absolute pleasure to deal with and convinced me they could fix it. I was dubious but went along. The electrician turned up on time (which is a big deal to me) he was polite; professional and even made a fuss of my dogs (which again a big deal to me) within 10 minutes or so he located the problem. I have traventine tiles and was informed beforehand that one would need to be replaced. Within an hour he repaired it and cleared up after him. I was so happy. Worth every penny. Highly recommended. Sonia (Burscough, Lancashire)”

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Posted 6 years ago

“Having managed to sort out a visit, I just wanted to thank you for organising the visit and also to thank your colleague (very rude of me as he has been twice and I have omitted to check his name – sorry) for his work. He was very helpful, informative and tidy, as well as having sorted out our problem – hopefully as it has been too hot to try. I also appreciate the fact that you have taken the trouble to come out again and to fix the problem, although it would not appear to be the initial problem. You have done that free of charge , which says a lot about your business and willingness to sort out a problem for a customer, so thank you, that is much appreciated. I would have no hesitation in recommending your service. Kind regards”

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Posted 6 years ago

“Pleasant to deal with. Arrived on time and as planned. Fixed fault with minimal disruption. Fantastic service. Thank you.”

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Posted 6 years ago

“Excellent service, very friendly and polite engineer and problem sorted quickly.”

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Posted 6 years ago

“Honest and polite. A great service. Can recommend with ease!”

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Posted 6 years ago

“Brilliant services was booked in 7.15 so that job could be fixed then I could complete my works in same day.spotted the problem within minutes and fixed in 45 mins jack did a brilliant job no mess what so ever”

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Posted 6 years ago

“After a disastrous episode with our builder we were left without the newly installed under floor heating working ! And now thanks to the miracle working of the lovely Brad from UFH We now have a safe floor and fully working heating Brad is a credit to your company (and his mum) If I could give this company a thousand stars It still wouldn’t be enough Thank you so much Worth every penny”

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Posted 6 years ago

“Utmost professionalism from the original contact to the finished job. Doug quicky pinpointed the problem (the bathroom heatmat had been incorrectly fitted and failed after 5 years), lifted the tile without breaking it and effected the repair. We had been dreading a complete floor replacement so this was a real result. He gave advice on how to re-lay the tile and left no mess whatsoever. Thoroughly recommended.”

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Posted 6 years ago

“Fitted mat did not work, engineer came to house, 1st class service, no mess what so ever, even when having to lift floor tiles. Very impressed with the engineer and the service supplied, wouldn't hesitate to recommend this company to anyone. Very satisfied and impressed customer of UFH”

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Posted 6 years ago

UFH Services Ltd is rated 5.0 based on 925 reviews