UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 925 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

Info

5.0

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how UFH Services Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very first contact to the last, this was one hell of a professional service. Vicky was great on the phone, explaining exactly what would happen and the fees involved. Doug, the engineer, turned up on time and pinpointed the fault in a matter of minutes. He was then able to perform the repair, with the minimum of fuss and hardly any disturbance to our existing flooring. Once the repair was done, and the heating back up and running, a simple call from Vicky to take the payment and Doug was on his way again. I can't recommend these guys enough!”

Helpful Report

Posted 4 years ago

“Naturally, when faced with the propsect of ripping up an expensively tiled floor to repair / replace underfloor heating someone comes along and says "you don't have to do that" they start with lots of plus points. Vicky was efficient on the 'phone and the engineer was on time, friendly and very knowledgeable and helpful. A great job, thanks. And no tiles ripped up!”

Helpful Report

Posted 4 years ago

“Doug was first class. Once he had found the fault he explained the present system and its' deficiencies. He explained that he could put things right but that the system installed would never be efficient due to the spacing of the wires. He also assessed he cost efficiency. He gave us time to think about what we wanted in the light of his findings. No pressure and very down to earth, professional and honest about what we had.”

Helpful Report

Posted 4 years ago

“Friendly. informative,advisory professional service. Highly recommended.”

Helpful Report

Posted 4 years ago

“First class, professional and highly recommended.”

Helpful Report

Posted 4 years ago

“Fantastic job. Dug certainly showed his determination in findings three faults! Leaving the room as he found it. He was an absolute gem. He was very professional at all times. Highly recommended. Thank you Rosemary”

Helpful Report

Posted 4 years ago

“Fantastic service from UFH today. Arrived exactly on time and undertook the repair really quickly with minimal mess. I would Highly Recommend.”

Helpful Report

Posted 4 years ago

“Great service throughout and very clear on the process and pricing for the repair, so there were no hidden charges to worry about. Having had an appointment booked in the same week as requesting the service, on the day, I was notified of the time of Doug's arrival. He was prompt and efficient in fixing the problem so we can now enjoy our UFH again. Doug was a very tidy worker, and amazingly removed 1 tile from our floor with precision! He explained how the problem would have occurred and how he has fixed it. Very pleased with UFH Services and would recommend to anyone and would use again if needed.”

Helpful Report

Posted 4 years ago

“When I initially called up UFH Services to ask about diagnostics/repair to my underfloor heating they were very upfront about costs, which I appreciated, and they recommended that I get a local electrician to check the thermostat first. After the electrician confirmed that the thermostat was working fine, I called up UFH again. As luck would have it, one of their engineers was in my area later that week, so after calling up on the Monday I was booked in for the Thursday. The engineer located the problem and fixed it in a few hours. He sealed up the floor again and I think that considering the work he has done it looks tidy. I am very pleased with the speed and efficiency of the service from UFH Services and I would recommend them to anybody having problems with their electric underfloor heating. I think the cost was reasonable, taking into account that it would have cost me more to install electric radiators in the room.”

Helpful Report

Posted 4 years ago

“Great service from start to finish. Engineer very professional. Sorted out the problem with minimal mess and disruption. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Brilliant service. Had a text to tell me Doug was an hour away. He came fixed the problem and explained everything to me. All in all a brilliantly painless and mess less experience. Would highly recommend!!! Claire South Wales”

Helpful Report

Posted 4 years ago

“An idiot installed the floor (me sadly). Luckily Dougie came to the rescue! Professional service from outset. Kept to time, updated on confirmation of eta, and the engineer Dougie identified the problem and resolved promptly. Very polite throughout. Greatly appreciated.”

Helpful Report

Posted 4 years ago

“first class service. No hesitation in recommending UHF it has been a pleasure to deal with them”

Helpful Report

Posted 4 years ago

“Excellent service. Efficient, polite, punctual trasdesman. Would recommend.”

Helpful Report

Posted 4 years ago

“A really great service, very professional and resolved what I worried was going to a “big job” really simply. 10/10.”

Helpful Report

Posted 4 years ago

“Bradley was absolutely super when identifying a fault with some underfloor heating. He was polite, efficient, and couldn't be faulted. Highly recommend on all accounts.”

Helpful Report

Posted 5 years ago

“Excellent service and result! My UFH stopped working and manufacturer recommended UFH Services (along with few other companies). The website and communication over the phone were very clear and reassuring. Despite that I still had doubts and worries about the costs and results but there was absolutely no need for that. Once the visit time was confirmed everything went smoothly - one hour before the visit I received a call to confirm that engineer is on his way, Brad arrived on time, was friendly and very professional, he explained everything, completed repair quickly and left everything tidy. My UFH been on for a couple days now and I'm happy to have lovely warm floor again in time for Christmas. Thanks to UFH Services team!”

Helpful Report

Posted 5 years ago

“Really helpful and clear about the work to be done. Arrived exact to time and very clean and efficient. I believe that the work is very good value as it is so specialist and work is guaranteed.”

Helpful Report

Posted 5 years ago

“Nice polite guy turned up as expected. He explained what the problem was, checked everything out and after fitting a new thermostat waited to make sure my floor was working as it should. Well worth the money”

Helpful Report

Posted 5 years ago

“Excellent service from start to finish would definitely recommend very professional”

Helpful Report

Posted 5 years ago

UFH Services Ltd is rated 5.0 based on 925 reviews