UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 914 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brad acquitted himself brilliantly keeping me informed of his progress down the M1 and then promptly getting on with the job when he arrived. He was polite and professional and I learned a lot just watching him work. Finally he kindly installed a backplate for my programmable thermostat that the electrician had neglected to do so.”

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Posted 7 years ago

“Excellent!! Expensive, but you get what you pay for!! The chaps were ahead of time, but rang first to make sure that it was okay to come early. The fault was found and repair made within 40-50 minutes. NB: Tiles are broken to find/repair the fault if necessary, but the company DO INFORM YOU IN ADVANCE that this will happen!!!”

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Posted 7 years ago

“Excellent, painless service. Totally professional and a joy to deal with. Turned an installation disaster into a success. Recommended.”

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Posted 7 years ago

“UFH did a fantastic job of identifying a fixing the problems in both my conservatory and bathroom systems. From start to finish it was an effortless process. Vicky made all the arrangements, and on the day Brad and Louis talked me through the entire process throughout the repairs. They were all courteous, informative and highly professional.”

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Posted 7 years ago

“Fantastic job from start to finish. Kept me informed on what was happening and when and did everything they said they would do. The Engineer, Doug, was first class and worked out how to complete the repair with the least inconvenience and damage to the surrounding floor and wall.”

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Posted 7 years ago

“UFH were prompt, pleasant and efficient. Vicky scheduled the job beforehand without any fuss, the engineers arrived exactly at the time that was agreed, and they efficiently carried out the work that was needed. When they were in my house the chaps were extremely pleasant and kept me informed of what was being done at all times. After the work was done, Vicky followed up with a call to check everything was satisfactory. Very professional service at every stage of the job.”

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Posted 7 years ago

“Good service - quick and efficient from start to end”

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Posted 7 years ago

“Called them to help fix an underfloor heating problem. Made the request online and they called me back the same day. Doug helped me diagnose the problem without coming out to my home. They suggested a fix, I tried and they even asked me to call them back to see if it worked. Great customer service and as it was free of charge. They did not just want to come to my home and charge me a call out fee. A truly reputable company!!”

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Posted 7 years ago

“Efficient, professional and they managed little damage except for one tile when fixing our under floor heating problem which was not working. Well done UFH Services Yvonne K. Butcher”

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Posted 7 years ago

“Doug was on time, clearly very experienced and persistent in tracing and fixing the problem with the underfloor heating. The work was carried out professionally and he cleared up all the mess that had to be made removing the existing tiling. In short, a very satisfactory outcome.”

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Posted 7 years ago

“What can I say, what a fantastic service, I was extremely pleased with the level of professionalism from Vicky setting the process in motion through to Doug arriving and delivering a first class fix. I have nothing but praise for a job excellently performed, money well spent, if you want the best look no further, Doug and the team were absolutely fantastic, thanks again, 1st rate!!”

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Posted 7 years ago

“On time, pleasant, efficient and successful!Clearly knew what they were doing and explained it well to customer”

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Posted 7 years ago

“Excellent Professional Service from start to finish well done UFH”

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Posted 7 years ago

“efficient and good engineer”

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Posted 7 years ago

“From the moment we spoke to Vicky at reception we were confident we had found the right company. DOug, our engineer, had a daunting task ahead of him and he did everything with extreme efficiency, care and good humour. He had to work with our workman on a task where all were stumbling in the dark. It was a long, tiring day for him and he was exceptional throughout and for the first time we feel a glimmer of hope for the successful outcome of this project.”

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Posted 7 years ago

“Hi Yes Brad is the man. Having travelled miles across country he arrived bright and cheerful five minutes early. With an array of specialised equipment and clearly much experience he set to identify our problem which was an error by the installer. He'd cut off a chunk of the wiring and taped it together, and had not buried it under tiles and adhesive, as required, it being under the bath. Consequently it overheated and failed. Brad got it going again, and in our case no tiles had to be taken up. Brad was quick, efficient, cheerful and inspired confidence. On initially contacting UFH I was taken by the helpful and understanding reception I got from Vicky, which made me warm to a company I knew nothing about, and gave me confidence that they knew their business and could sort out my problem, which they did. (Horsham, West Sussex)”

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Posted 7 years ago

“I agree with the reviews. Very good, the engineer knew his stuff, was on time, pleasant, clean, efficient. The original installer had left something out (not tiled in) and it overheated. Knowing this service exists make me think i might have other areas in house redone with electric ufh as its not the end of the world if you get a fault.”

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Posted 7 years ago

“We found UFH as good to deal with as the reviews we had read. Wouldn't hesitate to recommend them.”

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Posted 7 years ago

“Brad was there first thing in the morning as agreed with short notice. He was very polite and reassuring of what he had to do. I was very impressed with the end result. Great company”

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Posted 7 years ago

“From first phone call to Vicky at UFH regarding problem with bathroom underfloor heating not working to repair being carried out by engineers everything was done with the minimum of disruption to a very satisfied outcome. Thanks to everyone involved.”

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Posted 7 years ago

UFH Services Ltd is rated 5.0 based on 914 reviews