UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 925 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Turned up bang on time. Mended the faults very quickly. Kept the mess to a minimum. Thoroughly recommendable. Experts in the field and rescued an underfloor system we had almost given up on”

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Posted 9 years ago

“We had just moved into a new property to find that the underfloor heating didn't work and assumed it would cost a small fortune to fix. After numerous searches online I cam across UFH Services and spoke with Vicky, who instantly gave me confidence that this was a company who knew what they were doing, so proceeded to book an engineer. It turned out that we were not on there scheduled run as we live quite rural but in order to accommodate us, an engineer was sent out to us on a Sunday. A week later Doug came out to site and quickly found the problem to be a faulty thermostat and we were back up and running within about half an hour, furthermore, as it was a relatively quick fix the labour charge was adjusted to reflect this. Great service from both Vicky & Doug and would highly recommend this company if you have an underfloor heating issue - Thanks guys!”

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Posted 9 years ago

“Doug was very efficient and completed the job very quickly. If I had this problem again I would use the firms services and ask for Doug”

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Posted 9 years ago

“After several weeks of searching and failing to find anyone who could fix or understand the problem with the underfloor heating in the conservatory, these guys were excellent. Turned up on time, came in, got straight down to the problem and hey presto we have warmth in the room. Would use these guys again.”

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Posted 9 years ago

“I am SO pleased I came across these guys. My underfloor heating in the kitchen was tripping the electrics and there seemed to be no easy or cheap solution. Having been told by various people that my whole kitchen flooor would have to come up, fitted units moved, that it would be really expensive to test the underfloor heating and it would probably need to be replaced, that walls would be damaged where the thermostats were - the list goes on... the friendly voice at the end of the phone was reassuring and put my mind at ease. At worst the damage would be one tile - easily replaceable and the set price meant there would be no hidden surprises. The form was easy to fill in and I got a quick response re fixing up a time to suit very early in the morning. The engineer turned up on time, was friendly and helpful and quickly ascertained the heating was fine so no need to disturb the tiles. It turned out to be a faulty thermostat which was quickly replaced and I was given clear instructions as to how to use it. I will be recommending UFH to everyone - including the various builders and electricians who just saw pound signs when I contacted them! Thankyou to all the UFH team! I am looking forward to my warm kitchen now the weather is getting colder.”

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Posted 9 years ago

“Very helpful, knowledgeable, and polite engineer. Efficient administration. Top marks all around.”

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Posted 9 years ago

“Thanks to Vicky in the Office,advice and booking was made easy. The specialists turned up as promised and with their special equipment made short work of repairing the break. It was tested and a minor problem in the way the underfloor heating cable was originally fitted was highlighted and advice given of how to rectify it”

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Posted 9 years ago

“Service was excellent. Arrived on time got on with investigating the fault, showed me where the problem was fixed it cleaned up and left with a floor that works again. Would recommend.”

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Posted 9 years ago

“We installed 2 underfloor heating mats, 1 worked, 1 didnt. The options were take the floor up and start again or try for repair. The repair was done quickly and with the minimal of mess. The cost was well below what it would have been to replace so we're chuffed to bits.”

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Posted 9 years ago

“Arrived nice an early. Really nice fella.Kept us updated as to what was wrong with the flooring, sorted it. Also how to use the heating. he arrived with lovely clean white socks, he left with dirty socks. Would recommend this company to anyone who has under floor heating 10/10”

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Posted 9 years ago

“Engineers arrived on time. Very polite and fixed the problem with such efficiency. Very impressed with their service. Thank you would highly recommend them.”

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Posted 9 years ago

“The service provided by UFH has been excellent. The office staff have been very helpful and reassuring. The engineer who visited our home was friendly and efficient and fixed the fault with a minimum of mess and disruption.”

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Posted 9 years ago

“An excellent service from start to finish. From the initial advice given by the extremely helpful office manager who convinced me that repairs were possible......... To the arrangement of a date to carry out the repair with phone call the night before the repairs to let me know the time of arrival. To the locating of the 3 faults (shoddy builder unfortunately) and ultimately their repair. The engineer was very helpful and extremely tidy, can thoroughly recommend. Thank You!!!!”

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Posted 9 years ago

“I found UFH more than helpful, the whole procedure including pinpointing the fault was amazing, roughly just over an hour. Very professional and efficient. I was shown where the fault was, once over my mind was at rest and my heating fully functional. Many thanks.”

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Posted 9 years ago

“The office were very helpful and the engineer who carried out the work was polite and meticulous and obviously very knowledgeable. We are very pleased with the outcome.”

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Posted 9 years ago

“Great service, no complaints, good communication, good job. Well done!”

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Posted 9 years ago

“Had some problems with underfloor heating system and was looking for a company to test the system and repair if necessary. Also needed a call out fairly quickly as was going to be away for a while. Vicky at the office was very helpful arranging the appointment before the firm's two week holiday. She was also very efficient sorting out paperwork needed for the job in time, emailing me confirmation of job date and time in the evening. Very impressed. Guys came out as arranged and tested system replacing a thermostat, found problem under laminate flooring and fixed. Again very polite professional and tidy. Would definitely recommend.”

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Posted 9 years ago

“Very helpful done the work To good standard”

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Posted 9 years ago

“Can't believe how good these guys were - right from start to finish. Probable fault with UFH diagnosed over the phone and a rough estimate provided. Several phone calls to set up a mutually convenient time and the 2 guys who attended to fix the problem were models of politeness and helpfulness - and they cleaned up after themselves. Although the repair cost slightly more than the estimate due to the problem being more complex than anticipated, I was kept fully informed and everything explained to me. I wouldn't hesitate to use these people again and thoroughly recommend them to anyone who has an under floor heating problem.”

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Posted 9 years ago

“My tile provider arranged for this company to attend to my damaged under-floor heating as it had recently failed when some new tiles were added to my new kitchen. The 2 guys arrived when they said they would, got the job sorted and were very tidy and courteous during the 2 hours it took them to finish the job, in view of the above I would have no hesitation in recommending this company.”

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Posted 9 years ago

UFH Services Ltd is rated 5.0 based on 925 reviews