UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 914 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

Info

5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how UFH Services Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided by UFH has been excellent. The office staff have been very helpful and reassuring. The engineer who visited our home was friendly and efficient and fixed the fault with a minimum of mess and disruption.”

Helpful Report

Posted 9 years ago

“An excellent service from start to finish. From the initial advice given by the extremely helpful office manager who convinced me that repairs were possible......... To the arrangement of a date to carry out the repair with phone call the night before the repairs to let me know the time of arrival. To the locating of the 3 faults (shoddy builder unfortunately) and ultimately their repair. The engineer was very helpful and extremely tidy, can thoroughly recommend. Thank You!!!!”

Helpful Report

Posted 9 years ago

“I found UFH more than helpful, the whole procedure including pinpointing the fault was amazing, roughly just over an hour. Very professional and efficient. I was shown where the fault was, once over my mind was at rest and my heating fully functional. Many thanks.”

Helpful Report

Posted 9 years ago

“The office were very helpful and the engineer who carried out the work was polite and meticulous and obviously very knowledgeable. We are very pleased with the outcome.”

Helpful Report

Posted 9 years ago

“Great service, no complaints, good communication, good job. Well done!”

Helpful Report

Posted 9 years ago

“Had some problems with underfloor heating system and was looking for a company to test the system and repair if necessary. Also needed a call out fairly quickly as was going to be away for a while. Vicky at the office was very helpful arranging the appointment before the firm's two week holiday. She was also very efficient sorting out paperwork needed for the job in time, emailing me confirmation of job date and time in the evening. Very impressed. Guys came out as arranged and tested system replacing a thermostat, found problem under laminate flooring and fixed. Again very polite professional and tidy. Would definitely recommend.”

Helpful Report

Posted 9 years ago

“Very helpful done the work To good standard”

Helpful Report

Posted 9 years ago

“Can't believe how good these guys were - right from start to finish. Probable fault with UFH diagnosed over the phone and a rough estimate provided. Several phone calls to set up a mutually convenient time and the 2 guys who attended to fix the problem were models of politeness and helpfulness - and they cleaned up after themselves. Although the repair cost slightly more than the estimate due to the problem being more complex than anticipated, I was kept fully informed and everything explained to me. I wouldn't hesitate to use these people again and thoroughly recommend them to anyone who has an under floor heating problem.”

Helpful Report

Posted 9 years ago

“My tile provider arranged for this company to attend to my damaged under-floor heating as it had recently failed when some new tiles were added to my new kitchen. The 2 guys arrived when they said they would, got the job sorted and were very tidy and courteous during the 2 hours it took them to finish the job, in view of the above I would have no hesitation in recommending this company.”

Helpful Report

Posted 9 years ago

“The engineer arrived on time and carried out the work quickly and with no mess. Vicky in the office was very helpful from the start. Most importantly, our underfloor heating is working again!”

Helpful Report

Posted 9 years ago

“Vicky in the office was very helpful and then the engineer who came was excellent. Took time to explain what he was doing, stayed to ensure everything was working correctly, and left everything clean and tidy.”

Helpful Report

Posted 9 years ago

“From the very start with Vicky keeping us up to date with all the details. The guy was very prompt, turned up exactly on time and was very careful to successfully find the fault, clean and tidy and only had to remove 1 tile. Highly recommended to anyone who is after underfloor heating being fixed. Thank you”

Helpful Report

Posted 9 years ago

“The men arrived early, took some time to identify where problem was (very thorough), removed one tile (without breaking it), fixed the problem, tested the repair and cleared up after them. The whole experience worked well. After despairing I would ever have underfloor heating again without lifting the whole floor, I now have a system that works.”

Helpful Report

Posted 9 years ago

“My underfloor heating failed due to what i suspected was a break in a DIY repair i made on the mat when i installed it after the dog chewed it (yes stupid i know, stupid). After months of hard work finishing my bathroom, the heating mat failed after about a month of use. My heart sunk and I had visions of having to take up the whole floor and start again. Fortunately i found the UFH team. I called explained my issue to Vicky and she seemed very confident they could pin-point the location of the failure and fix it, so I booked the repair. Armed with what looked like all the gadgets from Ghost Busters, Doug arrived, fired up the proton pack and PKE Meter and found the exact point of the problem which he showed me on the thermal imaging cam. He only needed to lift a single tile to do the repair (which was done without damage to the adjacent tiles). After the repair, I was able to see the success of the job on the thermal cam. Couldn't have asked for anything more. Great job!”

Helpful Report

Posted 9 years ago

UFH Services Ltd is rated 5.0 based on 914 reviews