UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 924 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doug UFH sorted out what we thought would be a serious issue Very happy and grateful”

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Posted 1 year ago

“Outstanding Service! I phoned and spoke to Vicky who rapidly deduced the issue with my underfloor heating and explained how it could be rectified. Brad, the engineer was dispatched to sort the problem. Brad is an electrical engineer who loves his job and delights in fault finding and resolution. He explained everything and various options available. His customer service is second to none. I have no hesitation in recommending UFH Services.”

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Posted 1 year ago

“Efficient service from start to finish. Engineer swiftly identified the problem and fixed it there and then. Brilliant ! We now have a warm conservatory again. Thank you”

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Posted 1 year ago

“Fantastic company Communication was great Arrived on time clean and tidy Did a great job wish I had found them years ago”

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Posted 1 year ago

“Wow, great service. Vicky, Doug Kirk. Such a nice, professional people to deal with. Vicky kept us informed on dates and time. Doug and Kirk were friendly, tidy and thorough. We now have underfoot heating that works. Would strongly recommend them.”

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Posted 1 year ago

“My heating was inadvertently damaged whilst repairing an underfloor leak and I was told by an electrician that this was not repairable (and any electrician would tell me the same). I was making plans to fit radiators (BIG job) and found UFH whilst googling. Spoke to Vicky, she seemed extremely confident that it could be fixed. I chose to go ahead as it would forever be a niggle if I didn't. Brad turned up and the world sparkled again! SO so happy I went ahead! He had it fixed within an hour or so AND went to my shed at the bottom of the garden after rain to fetch my grout for the tile repair 😊 I can't recommend highly enough! An excellent report with photos followed promptly for me to present to my insurance company.”

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Posted 1 year ago

“I had been so worried about my broken underfloor heating and the potential hassle and expense of the repair work. Doug was able to find the fault and complete the repair so quickly in just a couple of hours. There was barely any disruption, my children were able to continue to get ready for school as normal. It was just so much easier and quicker than I was expecting. Doug took photos throughout to prove that the fault was with the builders who installed the heating and the subsequent report will enable me to claim back the cost of the repair. My heating is now working on time for the winter and I'm a very happy customer, thank you.”

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Posted 1 year ago

“First class service from Vicky and Brad engineer from enquiry to fixing the broken under floor heating .”

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Posted 1 year ago

“Doug was lovely and friendly, he sorted the problem really quickly. Would definitely use UFH again”

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Posted 1 year ago

“Vicky was very friendly, professional and helpful and Brad, who attended the site visit was very efficient and clean/tidy. Quickly diagnosed the problem, corrected it and the report was emailed to me the same day. Would recommend UFH to anyone with a faulty underfloor heating.”

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Posted 1 year ago

“I tried 3 previous companies and the problem remained unresolved for 2 years. I had given up but Vicky and Brad were a pleasure to deal with and quickly resolved the issue. I wish I had called them earlier !”

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Posted 1 year ago

“Fast response to initial enquiry; kept fully informed at all stages; specialist electrician arrived promptly, friendly and helpful, explained everything fully to me, found the fault and repaired it very efficiently. Overall I’m very satisfied”

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Posted 1 year ago

“UFH were great, from initially calling them about a fault, they came out to assess the problem swiftly & got to the bottom of the problem quickly.”

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Posted 1 year ago

“Doug was professional and friendly, locating the problem and fixing it promptly.”

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Posted 1 year ago

“I couldn’t find anyone in Yorkshire to come and investigate my problem bathroom floor. I contacted UFH never thinking they would come from Kent. Within a few days of my enquiry, Vicky offered me a slot as Brad would be passing through Leeds. He was brilliant. Located the problem immediately, fixed it, tidied up and went on his way. I have been so impressed with this company and now need to find someone to retile. If only UFH had tilers!! Excellent service with a smile.”

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Posted 1 year ago

“We’ve had a problem with our underfloor heating under the new floor in the kitchen for many months, and were waiting for the installer to resolve it. Eventually we decided to cut our losses and try to resolve it ourselves. We found UFH services and from then on, the problem started to go away. The first thing to know was that the problem could be located to within a few centimetres of the source, so the whole floor doesn’t have to come up. Brad was the friendly cavalry who turned up and had the fault identified in a few minutes. Half an hour later the problem had been sorted, the kitchen was clean and tidy, and we just have to replace one small piece of tile. Very impressed and relieved that we will now have a warm floor in the kitchen this winter. Thanks to Brad and Vicky for helping us so quickly.”

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Posted 1 year ago

“Made enquiry and bokking done in less than 30 mins. Brad the engineer came out in less than 1 week. Very professional and friendly. Did job amazingly well and tidied up afterwards. Really happy with level of service from Brad and Vicky from the office”

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Posted 1 year ago

“The repair was done quickly by a pleasant engineer”

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Posted 1 year ago

“Very impressed, Doug did a great job of fixing our underfloor heating and left the kitchen very clean and tidy afterwards! Great job, would highly recommend.”

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Posted 1 year ago

“Was looking on line for a company to repair underfloor heating. Found UFH. Phoned UFH at 11am on Tue 29th Aug 23. Spoke to Sue and asked to speak to Vicky. She was on another call, but phoned me back in minutes. What a lovely person Vicky was. I explained that I had electric underfloor heating and suspected two zones had failed. Vicky said she had just the man to fix it, Brad. At 0830 the next day (yes the next day) Brad arrived. What a nice man he was (he even let our little dog jump all over him). Brad did a full diagnostic of all our zones, included the control box and outside sensor. He confirmed two zones had failed. He gave us a price to fix which we thought most reasonable and he confirmed he could do the work there and then. Using his infrared machine he located the faults to an accuracy of an area the size of a pound coin. He moved furniture for us rolled back carpets and underlay and excavated the fault areas. Both fault were a result of installation issues 20 years ago. He then did the repairs removed the rubble and filled the holes. We were advised to wait 4hrs before putting carpets and furniture back. The work was all finished by midday. I would have no hesitation in recommending this company.”

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Posted 1 year ago

UFH Services Ltd is rated 5.0 based on 924 reviews