UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 914 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just to say thanks for arranging yesterday so quickly, and for excellent work by the engineer (Brad?). A very good service that's rare these days, and much appreciated! Best wishes for Christmas and the New Year”

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Posted 6 years ago

“Engineer was polite and helpful - found fault in UFH quickly, lifted tiles and fixed. Would recommend UFH to anyone who has an issue with their floor.”

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Posted 6 years ago

“Phoned up to inquire about a site visit and 1hr later they were on site A+++”

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Posted 6 years ago

“After a fault appeared on a customers heating I contacted the manufacturers who couldn’t attend for 5 weeks. After a call to UFH Services the appointment was made and repair carried out within 10 days. Very efficient team, from the office right through to the engineer! Highly recommended!”

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Posted 6 years ago

“Excellent service, very friendly, polite office and site staff. The site engineers were very open to explaining the problem, and telling me every step taken in fixing the issue. They handled the job very well and quickly and I would recommend to anyone wanting UFH services.”

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Posted 6 years ago

“Very happy. Excellent from Vicky on the phone to Doug the engineer. Would definitely recommend”

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Posted 6 years ago

“Advised of arrival time. Listened to my problem and checked everything. Clearly explained operation of new thermostat. Didn't leave until he knew I was satisfied with findings.”

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Posted 6 years ago

“From the first minute I Googled underfloor heating and was led to your Company, I was impressed by the efficiency of your service. The competence, humour and character of the two ambassadors who turned up representing your Company was second to none. They were knowledgable of the products, replaced old parts with speed and efficiency, a first class installation of new items too. Highly recommendable to anyone seeking a competent solution to any underfloor heating system.”

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Posted 7 years ago

“The underfloor heating in my bathroom developed a fault after 4 years which the manufacturer suspected might be due to a problem with the heat mat. Late last Friday, they contacted UFH, who got in touch within minutes and today, just 3 working days later, they had fixed the issue. I was mightily impressed with the professionalism, competence, courtesy, cleanliness and speed my problem was handled with. I am so relieved that only 1 tile had to come up as I had visions of needing to rip the entire floor out which would have been a complete nightmare. I have nothing but praise for UFH and would warmly recommend them to anyone who has a problem with their underfloor heating.”

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Posted 7 years ago

“Just had my underfloor heating repaired by the UFH team. From the first call to set up the appointment to the actual repair. We have seen and had nothing but friendly professionalism. Brad & Louis were great, knew their stuff, efficient, friendly and neat. Thank you. I would definitely recommend them to family & friends and any body else who wanted to ask. M”

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Posted 7 years ago

“Doug was punctual, polite, knowledgeable, efficient, effective, tidy and friendly. He located the recent fault in our old ESWA under-carpet system very quickly and then expertly repaired both the old and new cable breaks. Vicky was also extremely helpful and knowledgeable, and the job was invoiced exactly as quoted. I would highly recommend UFH on the basis of this experience.”

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Posted 7 years ago

“From start to finish I would highly recommend UFH. Vicky in the office is helpful, friendly and above all is very clued up technically. Brad arrived when he said he would and was very confident he could solve our problem. Brad quickly found the damaged wire and repaired it there and then. The system was up and running and good as new. All with very little mess. If you have underfloor heating issues phone these guys.”

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Posted 7 years ago

“Very friendly and helpful service. The early appointment meant minimum disruption to the working day. Prompt arrival and efficient throughout. Like many others we were fortunate that the fault was easy to find and repair as therefore less costly than quoted.”

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Posted 7 years ago

“Vicky booked us in for a repair and gave me confidence they would find the fault. Vicky then called on the morning of the repair and said Brad will be with you at 9.10 and at 9.10 the van pulled up. Brad with all his test equipment found the fault quickly and repaired the problem. Cant really believe he found it as it as was an in screed cable... Really great service :)”

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Posted 7 years ago

“Brad turned up spot on time, diagnosed the problem and fixed it efficiently and quickly. He then tested to make sure the whole system was working properly before giving us a lesson on how to use the new controller. He was pleasant and friendly and I would definitely recommend UFH”

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Posted 7 years ago

“All the glowing reviews on this site are well founded. Dealing with UFH from start to finish was an absolutely pleasure. I somehow managed to damage my under floor heating while putting the final levelling compound down, so I had no way to find where the damage occurred. I googled and googled trying find advice on how to fix it. If you are doing the same, do yourself a favour and forget google and get UFH down. The engineer arrived with a smile on his face and a huge piece of bespoke kit for identifying the break. Everything is now fixed and I am a one happy customer. Cheers!”

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Posted 7 years ago

“I cannot write a glowing enough review - from speaking to Vicky on the phone to Brad fixing our heating problem, my whole experience with UFH was exceptional. Even our 4 year old boys were given a demo of the infrared scanner! I only wished we'd called them sooner rather than agonised over what we thought might be an expensive problem! Would highly recommend.”

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Posted 7 years ago

“Incredible service , fixed my underfloor heating within 24 hours of calling them , and the price was a lot cheaper than the estimate given . Would highly recommend this company . A very satisfied customer . Thank you”

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Posted 7 years ago

“From the moment I spoke to Vicky my mind was put at rest that all my problems were solvable. Bradley attended twice to rectify problems and to replace pad in shower room. The work was carried out with the minimum of fuss and now all working well. I certainly recommend UFH to anyone with under floor heating”

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Posted 7 years ago

“Excellent!!!! Significant damage to the heating system due to floor repairs and I thought there was no hope in getting my 'warm toes' back. Spoke to Vicky on several occasions and with all fingers and toes crossed Doug turned up bright and early. Within a few hours the 'potential all day job' was completed and working perfectly. Although felt a little expensive, the guarantee of getting the work done correctly with the right tools put me at easy. And earlier finish meant a reduced price!! Would definitely recommend UFH (although I'm hoping that I don't have to see them again :-) )”

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Posted 7 years ago

UFH Services Ltd is rated 5.0 based on 914 reviews