UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 914 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

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5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time, efficient and cheerful service, I would highly recommend UFH Services to anyone with underfloor heating problems”

Helpful Report

Posted 9 years ago

“Excellent service from start to finish ,firstly vicky out of the office was a pleasure to talk too, she explained procedures & arranged date & time of which the team were right on time.The team themselves were very pleasant ,they explained what they would be doing and within 10 minutes found two faults which are now repaired and my floor is now working ,in a nutshell they are a Rolls Royce company 100% and will definitely recommend them ,a BIG THANKYOU to you all . A very pleased customer.”

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Posted 9 years ago

“We contacted UFH as we thought we had a problem with our underfloor heating. On inspection the fault lay with the a faulty plug. Although the work required was not part of their normal remit they were more than happy to put me in a new spur and cable to get the heating up and running. This work would normally have been done by an electrician. We were very happy with the work carried out particularly as it is not a part of their normal service.”

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Posted 9 years ago

“Engineer was very thorough and most importantly was able to repair a faulty temperature sensor without having to lift any floor tiles. This has saved us both in time and money. Very professional, very experienced and overall very pleasant chap! Back office staff all very helpful too with regular updates on when the engineer would arrive and then promptly called back to make sure everything was OK. Top service and would most definitely recommend to others.”

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Posted 9 years ago

“What a great service from the moment I contacted the company re my underfloor heating problem the service was exceptional. I was given advise over the phone from a very knowledgeable lady, sent an instruction sheet on the possible silly problems which would not require the expert fitters. When I eventually booked the repair I was informed when the men would arrive, which they did on time the cost which was as quoted (unusual these days). The repair men were polite, very clean workers and obviously expert in their field. The repair was done and the room left in an almost untouched manner. I would recommend this company to anybody with underfloor heating problems.”

Helpful Report

Posted 9 years ago

“Excellent service. I was kept informed on the time of arrival of the Engineers and when they arrived they were polite, courteous and carried out the repairs with efficiency. They quickly identified where the faults lay, removed just three tiles, repaired the broken cable and retested the circuit. They then advised the best way to replace the tiles, so well that I have been able to do it myself. Would highly recommend this Company.”

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Posted 9 years ago

“I was delighted with the service provided, phoned on Tuesday all work completed by Thursday morning.would recommend”

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Posted 9 years ago

“The service was fantastic, from my telephone enquiry to having the engineers on site - they were friendly, professional and got the job done. They were even able to come out the same day which was such good service. We will definitely be calling upon the company again (should we need to).”

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Posted 9 years ago

“From start to finish a Rolls Royce service .within in a matter of 5 minutes they found the first fault then another one ,they fixed the problem ,very professional company in and out of office ,Vicky was a pleasure to talk too and arranged the visit .well pleased with the company and without hesitation would recommend them . Many thanks to your company James Routen”

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Posted 9 years ago

“Excellent service. Turned up bang on time. Mended the faults very quickly. Kept the mess to a minimum. Thoroughly recommendable. Experts in the field and rescued an underfloor system we had almost given up on”

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Posted 9 years ago

“We had just moved into a new property to find that the underfloor heating didn't work and assumed it would cost a small fortune to fix. After numerous searches online I cam across UFH Services and spoke with Vicky, who instantly gave me confidence that this was a company who knew what they were doing, so proceeded to book an engineer. It turned out that we were not on there scheduled run as we live quite rural but in order to accommodate us, an engineer was sent out to us on a Sunday. A week later Doug came out to site and quickly found the problem to be a faulty thermostat and we were back up and running within about half an hour, furthermore, as it was a relatively quick fix the labour charge was adjusted to reflect this. Great service from both Vicky & Doug and would highly recommend this company if you have an underfloor heating issue - Thanks guys!”

Helpful Report

Posted 9 years ago

“Doug was very efficient and completed the job very quickly. If I had this problem again I would use the firms services and ask for Doug”

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Posted 9 years ago

“After several weeks of searching and failing to find anyone who could fix or understand the problem with the underfloor heating in the conservatory, these guys were excellent. Turned up on time, came in, got straight down to the problem and hey presto we have warmth in the room. Would use these guys again.”

Helpful Report

Posted 9 years ago

“I am SO pleased I came across these guys. My underfloor heating in the kitchen was tripping the electrics and there seemed to be no easy or cheap solution. Having been told by various people that my whole kitchen flooor would have to come up, fitted units moved, that it would be really expensive to test the underfloor heating and it would probably need to be replaced, that walls would be damaged where the thermostats were - the list goes on... the friendly voice at the end of the phone was reassuring and put my mind at ease. At worst the damage would be one tile - easily replaceable and the set price meant there would be no hidden surprises. The form was easy to fill in and I got a quick response re fixing up a time to suit very early in the morning. The engineer turned up on time, was friendly and helpful and quickly ascertained the heating was fine so no need to disturb the tiles. It turned out to be a faulty thermostat which was quickly replaced and I was given clear instructions as to how to use it. I will be recommending UFH to everyone - including the various builders and electricians who just saw pound signs when I contacted them! Thankyou to all the UFH team! I am looking forward to my warm kitchen now the weather is getting colder.”

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Posted 9 years ago

“Very helpful, knowledgeable, and polite engineer. Efficient administration. Top marks all around.”

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Posted 9 years ago

“Thanks to Vicky in the Office,advice and booking was made easy. The specialists turned up as promised and with their special equipment made short work of repairing the break. It was tested and a minor problem in the way the underfloor heating cable was originally fitted was highlighted and advice given of how to rectify it”

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Posted 9 years ago

“Service was excellent. Arrived on time got on with investigating the fault, showed me where the problem was fixed it cleaned up and left with a floor that works again. Would recommend.”

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Posted 9 years ago

“We installed 2 underfloor heating mats, 1 worked, 1 didnt. The options were take the floor up and start again or try for repair. The repair was done quickly and with the minimal of mess. The cost was well below what it would have been to replace so we're chuffed to bits.”

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Posted 9 years ago

“Arrived nice an early. Really nice fella.Kept us updated as to what was wrong with the flooring, sorted it. Also how to use the heating. he arrived with lovely clean white socks, he left with dirty socks. Would recommend this company to anyone who has under floor heating 10/10”

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Posted 9 years ago

“Engineers arrived on time. Very polite and fixed the problem with such efficiency. Very impressed with their service. Thank you would highly recommend them.”

Helpful Report

Posted 9 years ago

UFH Services Ltd is rated 5.0 based on 914 reviews