UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 925 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional organisation who know what they're doing. They are not cheap but worth every penny. The guy arrived on time, was able to diagnose the problem, pinpoint the tile that had to come up that was all done with the minimum of fuss. Very happy to recommend them.”

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Posted 6 years ago

“Very friendly and professional. Vicky kept me updated, and chap arrived at right time. Immediately diagnosed problem and fixed it with no fuss and no "upselling". Totally trustworthy and - if I'm unlucky enough to need help again - I would go straight back to UFH. Been tardy reviewing - 2 weeks ago - but everything perfect.”

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Posted 6 years ago

“It takes a lot for me to sit down in front of my computer and leave feedback. Excellent service from start to finish. I was slightly anxious about choosing a company I knew nothing about after an internet search. I needn't have worried. The excellent reviews I read online were a good guide to the service I received. Vicky on the phone reassured me our problem could be sorted. Cost estimates honest and reliable. Living in Devon I was perhaps lucky that Number1 engineer Doug was in the area and came the next day ! Problem sorted by 4pm ! friendly, efficient and tidy. Tiles now back down and feet warm again. Excellent. Thank you”

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Posted 6 years ago

“We have been dissatisfied with our electric underfloor heating ever since we bought this house as a new build in 2003 both the builder and suppliers in Grimsby washed their hands of it in spite of me making numerous complaints. When I trawled the net and found UFH and gave them a ring I spoke to Vicky who assured me things could be rectified, I was unsure but she was so helpful and confident and told me on the phone it was probably the sensors in the wrong place. Brad arrived a few weeks later exactly on time and duly tested the systems in all rooms moved sensors and fitted some new thermostats, We now have a lovely warm house if only UFH had been available 15 years ago. I can assure anyone who is unsure about using UFH they are a very professional company and very efficient, Vicky was very helpful and Brad the technician very knowledgeable tidy clean and efficient.”

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Posted 6 years ago

“Repair to our lounge underheating was completed without the need to remove the travertine tiles - an excellent result! An excellent service was provided by Doug, having considerable expertise who quickly identified the circuit short and replaced existing cabling to a higher current rating to prevent the fault occurring again. He also replaced both thermostats as one was faulty. Many thanks for the repairs thus ensuring a warm lounge again!”

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Posted 6 years ago

“Doug arrived on time and sorted the problem quickly, also explained the cause and how to avoid it happening again. The cost can seem high for the time on site but when you consider travel and the alternative of ripping all your floor up it’s well worth it”

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Posted 6 years ago

“Very professional service. I was given a helpful phone call an hour before hand and Doug arrived when he said he would. Diagnosed the problem quickly and went out his way to fix it without needing to take up a tile. Highly recommended.”

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Posted 6 years ago

“Great professional service from the start .. Vicky was lovely on the phone explaining how they would be able to help us, the prices were explained and she rang us back when she said she would 😊 Doug who carried out the repair was a very experienced man who found the problem and left us with a lovely warm floor Would definately recommend this great company”

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Posted 6 years ago

“Very prompt arrival,excellent service even went to the trouble of writing out any problems I had due to my serious hearing problems ( 4 pages) Of all the tradesmen I have employed in my 85 years this guy was the best by far!!”

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Posted 6 years ago

“Amazing service. Vicky in the office was incredibly friendly, helpful and efficient. Brad was a brilliant engineer - he arrived exactly on time, explained what was happening and fixed the heated floor in no time at all (and even better, he did it so neatly that we didn't need to replace a tile). I would highly recommend UFH Services Ltd.”

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Posted 6 years ago

“I call today UFH in extension not working, was fortunate to be able to arrange a visit today, the chap came diagnosed a damaged thermostat replaced it and the heating is now working. He was very knowledgeable, friendly and helpful I am very satisfied would recommend the service to anyone.”

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Posted 6 years ago

“From Terry, I was concerned that the whole of my tiled kitchen floor would have to be dug up.How wrong I was.Along came Brad.with his box of tools and removed one tile and repaired the fault.It took less than one and a half hours.I am now in my lovely warm kitchen once more.Brad. Was a very pleasant,professinal person who I would recommend with out hesitation. All round,well doneUFH. Thank you. Regards Terry.”

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Posted 6 years ago

“A unique service throughout the UK, so much in demand. The engineer was friendly & efficient & the job was left completely tidy.”

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Posted 6 years ago

“Reported the problem to Vicky in your office - with us being a previous customer she quoted us a reduced price which we accepted. We had a phone call to say that we were on the northern run and an engineer (Doug) came this morning- 30th Nov. Within a short time he had located the problem taken up the section of tiling repaired the heat mat and screeded the area. Luckily where the problem was we will not have to retile it was under some pipe boxing - which had only been stuck to the floor. Great service you deserve 5 stars. Mr & Mrs R Routledge East Ayton Scarborough North Yorkshire”

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Posted 6 years ago

“We have not slept since we realised our ufh wasn’t working under our brand new tiled floor. We made the enquiry this afternoon and they just happened to be in the area. They came at 7pm, were very professional, and stayed until 10pm until they got it all working again. We feared that the whole floor would have to come up but they only disturbed two tiles out of over 70 square metres of tiling. What a relief! Very friendly, reliable and polite. State of the art machinery that NASA would be proud of. Thank you so much.”

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Posted 6 years ago

“Brad came and was clear about the process . He found the faults ; showed us what was wrong and told us what he was going to do . He fixed the problem and showed us the detail with the imaging device . Took about 2 hours start to finish . Tidied up after himself . Ready for the tiler . He was a really nice , positive bloke who gave us confidence he knew what he was doing from the start .”

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Posted 6 years ago

“Excellent service, friendly engineer who was very good at his job. Fixed the problem with minimum disruption and left everything clean and tidy. Would definitely recommend”

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Posted 6 years ago

“Vikki (office) friendly, professional and very helpful. Doug (engineer) also friendly and professional, as well as quick, tidy and on time. Excellent service.”

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Posted 6 years ago

“Fitted two new controls for me which makes my life much easier. Engineer was quick. polite and tidy.”

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Posted 6 years ago

“Brad arrived, got straight down to work on all of the ufh in our property. Each problem was slightly different, but Brad was patient. thorough and professional in his approach. Not patronising at all, very clear and good explanations. I may have to disagree about Dougie being the best. I have not met him, but Brad was brilliant. Brilliant Brad! Thank you UFH.”

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Posted 6 years ago

UFH Services Ltd is rated 5.0 based on 925 reviews