UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 925 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

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5.0

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doug was on time, clearly very experienced and persistent in tracing and fixing the problem with the underfloor heating. The work was carried out professionally and he cleared up all the mess that had to be made removing the existing tiling. In short, a very satisfactory outcome.”

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Posted 7 years ago

“What can I say, what a fantastic service, I was extremely pleased with the level of professionalism from Vicky setting the process in motion through to Doug arriving and delivering a first class fix. I have nothing but praise for a job excellently performed, money well spent, if you want the best look no further, Doug and the team were absolutely fantastic, thanks again, 1st rate!!”

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Posted 7 years ago

“On time, pleasant, efficient and successful!Clearly knew what they were doing and explained it well to customer”

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Posted 7 years ago

“Excellent Professional Service from start to finish well done UFH”

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Posted 7 years ago

“efficient and good engineer”

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Posted 7 years ago

“From the moment we spoke to Vicky at reception we were confident we had found the right company. DOug, our engineer, had a daunting task ahead of him and he did everything with extreme efficiency, care and good humour. He had to work with our workman on a task where all were stumbling in the dark. It was a long, tiring day for him and he was exceptional throughout and for the first time we feel a glimmer of hope for the successful outcome of this project.”

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Posted 7 years ago

“Hi Yes Brad is the man. Having travelled miles across country he arrived bright and cheerful five minutes early. With an array of specialised equipment and clearly much experience he set to identify our problem which was an error by the installer. He'd cut off a chunk of the wiring and taped it together, and had not buried it under tiles and adhesive, as required, it being under the bath. Consequently it overheated and failed. Brad got it going again, and in our case no tiles had to be taken up. Brad was quick, efficient, cheerful and inspired confidence. On initially contacting UFH I was taken by the helpful and understanding reception I got from Vicky, which made me warm to a company I knew nothing about, and gave me confidence that they knew their business and could sort out my problem, which they did. (Horsham, West Sussex)”

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Posted 7 years ago

“I agree with the reviews. Very good, the engineer knew his stuff, was on time, pleasant, clean, efficient. The original installer had left something out (not tiled in) and it overheated. Knowing this service exists make me think i might have other areas in house redone with electric ufh as its not the end of the world if you get a fault.”

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Posted 7 years ago

“We found UFH as good to deal with as the reviews we had read. Wouldn't hesitate to recommend them.”

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Posted 7 years ago

“Brad was there first thing in the morning as agreed with short notice. He was very polite and reassuring of what he had to do. I was very impressed with the end result. Great company”

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Posted 7 years ago

“From first phone call to Vicky at UFH regarding problem with bathroom underfloor heating not working to repair being carried out by engineers everything was done with the minimum of disruption to a very satisfied outcome. Thanks to everyone involved.”

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Posted 7 years ago

“A very professional yet friendly service. The work area was kept clean at all times. All aspects explained in a clear easily understandable manner. I would definitely recommend UFH Services.”

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Posted 7 years ago

“When they arrived within minutes they had their equipment testing & pinpointing the problem in the wire, they then broke the tile away to expose the damaged wire, this was repaired & tested. They where no more than a hour from start to finish.”

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Posted 7 years ago

“Friendly, professional, efficient service from initial contact through to the work being carried out. The work was done by personable, knowledgeable, experienced and tidy people who explained the issues clearly.”

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Posted 7 years ago

“Both on phone and on site, team was very clear and reliable about costs. Getting the confirmation page up-front by email was a very good idea as it clarified aspects of the service. Brad was very helpful and knowledgeable. In particular assisted with advice and investigations above and beyond original callout. Greatly appreciated his visit.”

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Posted 7 years ago

“From the start to the finish I was impressed with the excellent service. The engineer (Bradley) arrived at exactly the time he said he would and was very polite upon meeting him. He started work immediately after assessing the issue and explained what he was doing throughout. He was very tidy and cleaned up consistently whilst working and left the job in a very clean and tidy manner. This service from scheduling my appointment to the workmanship has left me a very very happy customer and I will be telling all my friends and family of this great service. Again many thanks UFH. Ketan Patel (Leicester).”

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Posted 7 years ago

“Excellent service from start to finish.Engineer arrived on time and was efficient and was very knowledgable . Friendly staff in office and would not hesitate to recommend this company.”

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Posted 7 years ago

“i have received the best customer service in my entire life in UK , genuine and educated peoples ! i`m extremely happy with UFH company from the start to the end of the job! thank you very much your service was much appreciated . Kind Regards”

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Posted 7 years ago

“I called UFH when my wet room floor stopped heating up. They came within 48hours and replaced a faulty thermostat and showed me how to use the new one - I had never understood the old one anyway. The whole thing took less than two hours, was totally painless and good value for money. I hope I never need them again, but would recommend wholeheartedly”

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Posted 7 years ago

“Fantastic - great customer service from start to finish. The work was also done to a high standard and most importantly I have working underfloor heating again! The communication from getting in contact with the company, the booking of the visit and what would be covered and maybe extra was very clear. Doug worked out the issue and managed to minimise the number of tiles that had to be taken up to fix the broken cable. In taking up the tiles he was careful not to damage the surrounding tiles and left the are ready for the tiler to finish off! Highly recommend this company and before Doug left he also gave me some tips on how to run the underfloor heating effectively and efficiently. Hopefully won't need them again but if I ever do they will be the first company to call. Julian”

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Posted 7 years ago

UFH Services Ltd is rated 5.0 based on 925 reviews