UFH Services Ltd Reviews

Name: UFH Services Ltd
Rating: 4.98

5.0 Rating 925 Reviews

100 %

of reviewers recommend UFH Services Ltd

Company Reviews

Metrics

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5.0

Based on 925 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doug was very courteous and explained his progress. He fixed the UFH with much less upheaval that I'd expected and left the room clean and tidy. I would thoroughly recommend UFH Services Ltd.”

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Posted 5 years ago

“What an amazing business - combining top technology with excellent personal service - both expert admin and repair. Faultless, speedy repair to our failed under-tile heating : minimal mess, and maximum skill and consideration for customers. In decades of working in business - this has to be one of the very best -managed experiences. Thank you to ALL - HIGHLY RECOMMENDED!”

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Posted 5 years ago

“We received an excellent service from this company! From Vicky in the office who was extremely efficient to the engineer who arrived promptly, identified the problems and repaired them. Very tidy and friendly. We have no hesitation in recommending this company. Thank you!”

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Posted 5 years ago

“On time and friendly efficient service. Solved the problem.”

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Posted 5 years ago

“Doug, the engineer knows his stuff. He identified the fault in no time & fixed it. Afterwards he showed us that the UFH was working properly. All we had to do was to have a tiler replace the one tile which was removed to repair the fault. He is a very polite person and his work is very tidy. We have no hesitation in recommending the company & Doug. Additionally Vicky in the office was very helpful.”

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Posted 5 years ago

“Friendly engineer very helpful went to fix our underfloor heating explaining what happened. Left the place clean. Thank you”

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Posted 5 years ago

“Very pleased with the service provided. Helpful, polite staff.”

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Posted 5 years ago

“In a nutshell, thoroughly pleased. Very professional and very good customer relationship. The Engineer visited was explaining everything well and it gave lot of confidence. I will recommend them without any hesitation”

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Posted 5 years ago

“From the first contact to the completion of the repair we were impressed with their efficiency ,professionalism and pleasant nature. The engineer arrived at 7-30am as arranged and the repair was completed within two hours, as a result of their impressive equipment. We would highly recommend this company.”

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Posted 5 years ago

“Very good all round service, from the ladies in the office, who clearly explained the cost and booked in a convenient time slot to the chap who came and identified and repaired the fault. I would highly recommend using this company to friends and family.”

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Posted 5 years ago

“UFH were very friendly and efficient right from the first contact. The engineer who came to fix the issue was very good. He clearly explained what the fault was and how he was going to fix it. He went out of his way to minimise any damage to the stud wall where the fault was found and left everything clean and tidy. The system is now working fine. Overall we were very pleased with the work. Thank you.”

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Posted 5 years ago

“After 3 electricians and still no fix to my under floor heating problem! I contacted UFH, Doug arrived promptly at 7:30am this morning, Doug swiftly got to work, within a short period of time he had diagnosed the problem, explained clearly what the issue was and fixed it, I can’t tell you what a massive relief it was not to have to start lifting floorboards, which is what I was told I’d need to do by the other electricians to fix the problem. A very happy customer. Thank you”

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Posted 5 years ago

“Underfloor heating stopped working Excellent customer service from first phone call to attending. Managed to fit a call out in really quickly and very efficient and friendly. Minimal amount of tiles taken up as they can locate fault very accurately. Heat back on and left neat and tidy with no fuss. Would really recommend them as the first point of call.”

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Posted 5 years ago

“Not sure of the engineers name he arrived nice and sharp and wasted no time in getting straight on with the job.we had had new flooring laid and he located 1 cut on one mat in the Kitchen area and 5 on the other mat in dining area.Explained what he was doing from start to finish.Made a great job of removing the vinyl tiles repairing the electric underfloor cables and scree-ding back over.We managed to get the tile fitters back in whilst the engineer was still here and he explained very clearly what had caused the problem Absolutly Brilliant job start to finish very impressed”

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Posted 6 years ago

“We had put off trying to repair our underfloor heating, fearful of the cost. Brilliant Brad (again) came in early one morning and very thoroughly investigated our whole system, identifiying the broken panel and usefully informing us of where the builders that first installed the system had done such a poor job. Most importantly, he managed to isolate the failed panel and the get the remaining system working again, which was a huge relief to us all and saved us a major expense just before Christmas. Brad also called the night before to confirm the early start of work the next morning. Utterly dependable! 10/10”

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Posted 6 years ago

“Quick efficient service by very knowledgeable engineer (Brilliant Brad). Thank you for fitting us in before Christmas too. Happy Customers.”

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Posted 6 years ago

“The whole process was excellent from the original phone call I made through to the brilliant engineer who fixed my underfloor heating. I would highly recommend.”

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Posted 6 years ago

“Quick, easy, fixed!”

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Posted 6 years ago

“This summer we bought a flat with underfloor heating and despite the vendor providing an invoice of a new thermostat being fitted and working, we remained sceptical. Unfortunateley, the heating did not work and we were told by an electrician that the whole ground floor heating system would need to be replaced. Wanting a second opinion we trawled the internet and found UFH and liked the emphasis on being a diagnostic service. From the start Vicky at UFH was very positive and was able to arrange a visit within a couple of weeks. Bradley, the engineer arrived on time and very quickly detected the problem as the thermostat being incompatible with the underfloor system. A new thermostat was duly installed and the downstairs and upstairs systems checked to be in working order by thermal imaging. Bradley was extremely knowledgable and gave us practical advice regarding underfloor heating and kindly reset all the thermostats in the property. Overrall the service provided by UFH was professional and was money well spent. Without hestitation we would certainly would reccommend the company to anyone with underfloor heating issues.”

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Posted 6 years ago

“Having moved into a new place with electric underfloor heating throughout, we found that one room had failed and another was struggling to reach a warm enough temperature. We called UFH and Vicky handled the enquiry promptly and efficiently. Brad the technician arrived a few days later and was brilliant. He quickly diagnosed the problems and and got things sorted with some new switches and adjustments to the settings. He also took the time the explain how the system worked. Looking at the floor through his thermal imaging camera was a nice touch and good fun. I would definitely recommend UFH to anyone who is experiencing issues with their underfloor heating system.”

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Posted 6 years ago

UFH Services Ltd is rated 5.0 based on 925 reviews