UENI Reviews

Name: UENI
Address: 7, Bell Yard, London, 7, Bell Yard, London, London Borough of Islington
Rating: 4.27

4.3 Rating 427 Reviews

82 %

of reviewers recommend UENI

Company Reviews

Metrics

Info

4.3

Based on 427 reviews

Shipping & Delivery
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trying to contact anyone takes days! No live chat or phone number. My website still hasn't gone live and it's been a week and a half, even though it says it has gone live. I also have now tried to close my account down and this still hasn't happened. It's not worth the hassle as I've spent a lot of time trying to resolve this!”

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Posted 4 years ago

Hi Stephen, Thanks for leaving your feedback; your comments are very important to us. We set a high standard for ourselves, and we are so sorry if you feel this was not met in your experience. We’re aware your case was dealt with and it’s been sorted out. If you have further questions do not hesitate to contact us via email: help@ueni.com. We provide 24/7 support, in addition to a team of professionals constantly working to deliver an exceptional service to our customers via Live Chat. Best regards, UENI

Posted 3 years ago

“They solved my problem without a hitch. It was a painless process and the response time was fairly quick. I'm very satisfied.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“I recommend to anybody that is looking to build a website im sticking with ueni for my website they did my site n I like it give an a try if looking for a website”

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Posted 4 years ago

“Refund please thank you”

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Posted 4 years ago

“Love this company, they did a great job for us.”

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Posted 4 years ago

“UENI service is great, they ARE always ready to support in any case. Thank you for your support”

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Posted 4 years ago

“great, easy to use product that got me online quick. helpful customer support and tips from the team. better than the other providers i've tried. thanks”

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Posted 4 years ago

“UENI made building my website really easy, I wasn't completely happy with the design of the website but as soon as I saw how powerful the editor is it completely changed my mind. UENI provides you a base you can follow but is not all they can make, if you are not happy with the content on your website you can actually make a LOT of changes from the editor, 5 stars easy!”

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Posted 4 years ago

“A wonderful tool to promote my business online. My site looks professional, the editor is very easy, but I can do a lot in it. Their customer service was very helpful when I had a question. Highly recommend it!”

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Posted 4 years ago

“UENI has helped me to promote my shop and after a few months on the free format I have only good things to say about it.”

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Posted 4 years ago

“Helpful to my business as I was getting started, took a lot of the stress away from the whole idea of getting online. All small businesses should know about this service before spending a lot of money with an agency.”

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Posted 4 years ago

“Was very surprised to find the website was exactly as it said on the tin, free. Completed the editing with my daughter after seeking advice from UENI,we were amazed at the end result a fantastic new website. fantastic support would def recommend”

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Posted 4 years ago

“Finally a company that does what they say: I signed up and they delivered me a beautiful website and Google Maps listing in 3 days. I've purchased a domain name and email address with them, and I think I will upgrade to a monthly plan soon. I really like that I didn't have to do anything myself. The free product is very good, and I think it's fair that they charge for extras. But it's value for money! You need to spend a bit of money if you want your business to be successful. And anyway, it's much more affordable than any other service I've seen out there. Thanks UENI”

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Posted 4 years ago

“Like to thank you all for your support and the help.. have a happy New year. All the best that i do pray for.. thank you 5 star from me 1 SHAF V.R.F GRAPHIC'S DESIGNER and if a could give you a million a WOULD. Thank you very much for the help”

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Posted 4 years ago

“Avoid at all costs, I have to contact my bank fraud department again. Feel harassed, so glad that I ceased further payments! Total on artists!”

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Posted 4 years ago

Hi Susan, Thanks for the message. We are very sorry to hear that your recent experience with us was not an enjoyable one. We strive to provide the best possible service to each of our customers, and when we fall short of that goal, we take it very seriously. We found your emails and they were all answered, and we're aware you case has been dealt with. If you have further questions do not hesitate to contact us via email: help@ueni.com. We provide 24/7 support, in addition to a team of professionals constantly working to deliver an exceptional service to our customers via Live Chat. Best regards, UENI

Posted 3 years ago

“Wow- reading all these reviews-It's A fact: EVERY ONE writes About complaints , but FEW write About compliments! Well, here's one in UENI’s corner! First off, as a sole proprietor of a brand new business venture, Designing, producing, and filling Orders- add all the managerial duties, All customer relation priorities, shipping, inventory--- oh yeah, and a regular full-time job to fund it until it can support itself..... someone to build, host, and support a website for me.... a godsend! Today’s world demands an on-line presence- and unless you already have a fully established thriving business, it goes beyond ridiculous to counterproductive to not jump on UENI’s wagon and take advantage of what they offer. Oh yeah, they’ll give you a domain- but for a very minimal fee, you can have the domain you want! That’s a big deal as the importance of the RIGHT domain can be just as important as the site itself. I don’t understand these customer service complaints either— UENI has the BEST I’ve encountered ANYWHERE! Go to GoDaddy and have an issue and see what happens- your site will crash and business go bankrupt before you get the automated response ‘we have received your request, and we’ll be in touch next November.’ This is a fairly new company, and they’re doing everything right- do yourself and your business a solid and don’t pass this one up.”

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Posted 4 years ago

“Extremely effective website for my plumbing business. Quite straightforward, they did everything for me. Helpful service when I had a few questions. I would strongly recommend.”

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Posted 4 years ago

“I’m still waiting for my domain to work after paying them there fee. Web site design was ok but since I’ve paid them I’ve had no website. Willmacbrickworkltd.com still won’t work! This is costing me money and also causing stress!”

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Posted 4 years ago

Hi Will, We are very sorry to hear that your experience with us was not an enjoyable one. We strive to provide the best possible service to each of our customers, and when we fall short of that goal, we take it very seriously. We found your emails and they were all answered, including the last one clarifying that domain issue. Could you please contact us at help@ueni.com or on Live Chat if you have further questions? We are always happy to help. Best regards, UENI

Posted 3 years ago

“This is the worst company ever I have been trying to leave and get back my domain name which I had to pay to transfer to them and now their avoiding me to give it back.When I was getting ready to transfer it ask me for an authorization code .you guys are the worst charging people to leave. I ask them to send me the information to send the $19.99. So I can get my authorization code still waiting. Not so nice doing business with them when I was tranfering to them I paid 6.99 and I company I signed with first did not charge me this is the worst $ 27.00 dollars I'm spending or throwing away but I want to be free from your company. I would never recommend your company to NO ONE it the worst. Thinking about let to keep the domain and do another one you dont even deserve 1 stars”

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Posted 4 years ago

Hi Chairman, Thanks for the message. We’re glad your case was dealt with and it’s been sorted out. We found your emails where we clarified the domain issue for you as there were no such costs. If you have further questions do not hesitate to contact us via email: help@ueni.com. We provide 24/7 support, in addition to a team of professionals constantly working to deliver an exceptional service to our customers via Live Chat. Best regards, UENI

Posted 3 years ago

UENI is rated 4.3 based on 427 reviews