UENI Reviews

Name: UENI
Address: 7, Bell Yard, London, 7, Bell Yard, London, London Borough of Islington
Rating: 4.27

4.3 Rating 427 Reviews

82 %

of reviewers recommend UENI

Company Reviews

Metrics

Info

4.3

Based on 427 reviews

Shipping & Delivery
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tomas was more than helpful. He took his time explaining things to me that I did not understand. Even though I was unable to achieve what I wanted, he displayed patience and tried to offer alternatives without being at all dismissive. I know I am a amateur with websites but he never made me feel like I was stupid. I've also been in conversation with Franco Molina from the UENI business and he has been really helpful building my website. Both Franco and Tomas have been examples of great customer service which is invaluable these days. I hope all my conversations with UENI employees in future are as proactive, patient and friendly as It's been with Tomas and Franco. Thank you.”

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Posted 1 year ago

Hello Ashley, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Please, be aware that both Tomás and Franco will know about your generosity with your words! Kind regards, UENI

Posted 1 year ago

“Ines, who helped me with login problems, was extremely helpful, knowledgeable and kind. Thank you for helping me with a further tip to too.”

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Posted 1 year ago

Hi Tina! We are incredibly grateful that you took the time to leave us a 5-star review. We will share this review with our team to let them know about their amazing work! All the best, The UENI team.

Posted 1 year ago

“Jessica was very helpful, and answered all my questions”

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Posted 1 year ago

Hi Steven, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We will share this review with Jessica to let her know of the amazing work she has done! We are always here to help. Happy Holidays, UENI

Posted 1 year ago

“Ines helped me through several questions I had before I made a purchase. She then helped me get a couple discounts from the normal sale pricing.”

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Posted 1 year ago

Hi Walter, We are incredibly grateful that you took the time out to leave us a 5-star review. We will share this review with Ines to let her know about the amazing work she has done! Happy Holidays, UENI

Posted 1 year ago

“a person texted me back promptly with the info I needed to make my purchase decision.”

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Posted 1 year ago

Hi Li, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Happy Holidays, UENI

Posted 1 year ago

“Gave me some hope for a long-standing issue and a more recent faux pas might both be resolved.”

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Posted 1 year ago

Hi Priscilla, Thank you very much for your feedback. We are glad to hear that you are happy with our service and that we were able to help you with your issues. Please do not hesitate to contact us if you need help :) Happy Holidays, UENI

Posted 1 year ago

“Great work, fast and to the point! That is exactly why I chose #UENI to start with. =)”

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Posted 1 year ago

Hi Kevin, Thank you so much for your feedback. We are glad to hear that you are happy with our service. Please do not hesitate to contact us if you need help :) Cheers,

Posted 1 year ago

“Customer support is awesome”

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Posted 1 year ago

Hi there! Thanks for leaving your feedback. Your comments are very important to us. In case you need assistance with your website, please do not hesitate to reach out via email or live chat. We'll be glad to help you! Best,

Posted 1 year ago

“UENI the best choice in website providers!!”

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Posted 1 year ago

Hi, Thanks for your kind words! We’re very grateful for customers like you and hope you stick with us for years to come! Kind regards, UENI

Posted 1 year ago

“Very honest, fast and helpful advice.”

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Posted 1 year ago

Hi, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Kind regards, UENI

Posted 1 year ago

“Customer service is outstanding!”

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Posted 1 year ago

Hi Tari, Thank you very much for your feedback. We are glad to hear that you are happy with our service. Please do not hesitate to contact us if you need help :) Kind regards, UENI

Posted 1 year ago

“Awesome CX!”

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Posted 1 year ago

Hi, We are incredibly grateful that you took the time to leave us a 5-star review. Kind regards, UENI

Posted 1 year ago

“You are amazing!! Thank you sooo much. I am happy with your costumer service.”

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Posted 1 year ago

Hi, Thanks for your kind words! We’re very grateful for customers like you and hope you stick with us for years to come! Kind regards, UENI

Posted 1 year ago

“This company is regularly spamming my inbox with offers. I never signed up for their email list. I have unsubscribed no less than six times now, have emailed back and forth requesting to be taken off their email list, yet I still keep marketing emails from them. predatory spam garbage.”

Helpful Report

Posted 1 year ago

Hi Cheyan, We are very sorry to read this. We take this matter very seriously and provide an easy and quick way to opt out of these business-to-business messages by clicking the unsubscribe button, and we honor opt-out requests immediately. Our Team Lead has contacted you via email to further assist you. Kind regards, UENI

Posted 1 year ago

“complete waste of time and money. Customer support are useless. no wonder they are not as known as Wix and other options, their websites all look the same. avoid at all costs.”

Helpful Report

Posted 1 year ago

Hi, We are sorry to hear our Customer Support Service didn't meet your expectations. We pride ourselves in providing exceptional customer service and we sincerely apologize if you did not receive the assistance you expected. We're unable to find your details, thus, cannot review your account to further assist. We would be more than happy to address your concerns, please reach out to us at help@ueni.com. We will be waiting for your email. Kind regards, UENI

Posted 1 year ago

“Having a website is very important to any business and UENI build a fantastic site for my nonprofit. They were very hands on and provided the most professional support anyone could ask for so look no futher to receive the best service.”

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Posted 2 years ago

Hi there! Thank you so much for taking the time to leave us a review and providing feedback. We really appreciate you being part of UENI. In case you need help with your website, please, don't hesitate to reach out via email or Live Chat. All the best, The UENI team.

Posted 2 years ago

“Change were made right in the moment I ask. LOVE THE SERVICES! website easy to edit.”

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Posted 2 years ago

Hi there! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. All the best, The UENI team.

Posted 2 years ago

“Fantastic support.”

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Posted 2 years ago

Hi Paul, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Kind regards, UENI

Posted 2 years ago

“Izzy was great! She found the issue in minutes and suggested a fix. Thanks again to the support of the peeps behind the scenes!”

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Posted 2 years ago

Hi! Thank you very much for your feedback. We are glad to hear that you are happy with our service. We will share your kind words with Izzy. :) Please do not hesitate to contact us if you need help! Kind regards, UENI

Posted 2 years ago

“Izzy was very kind and helpful in answering all my questions. She also acknowledged an issue that I raised and gave me an alternate solution until the issue was fixed from their end. Really happy with the services so far.”

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Posted 2 years ago

Hi! Thanks for your kind words! We are incredibly grateful that you took the time out to leave us a 5-star review. We will share this review with Izzy to let her know about the amazing work she has done! We are here to help if you need us! Kind regards, UENI

Posted 2 years ago

UENI is rated 4.3 based on 427 reviews