U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Explain very well”

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Posted 6 years ago

“Very helpful.”

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Posted 6 years ago

“Very professional and easy to deal with company with special thanks to a particular team member, Kylie Clapham. She just went above and beyond to help with queries on both sides and nothing was too much trouble. Thanks again Kylie.”

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Posted 6 years ago

“Renewing has been a night mare. You have renewed my old car that is sorn and has been for over a year. And the car I have been insured with u drive for a year and was meant to of just renewed has now been seized for no insurance. So thanks u drive. Can’t see my daughter over Xmas now cheers merry Xmas”

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Posted 6 years ago

“I’ve just lost my license because of you. I will be ringing up after Christmas. Thanks for making me lose my car!”

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Posted 6 years ago

“I spoke to Kylie regarding a letter that I had received regarding my policy. She was really helpful and not only identified the issue but also assured me that she would sort it out her end and get back to me to let me know when it was completed.”

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Posted 6 years ago

“Kylie was very helpful and polite, she listened to me and gave me good advice. Thanks”

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Posted 6 years ago

“I purchased car insurance with Udrive I paid 300 pound deposit 20 days from when this was paid they cancelled my car insurance and sent a 450 pound debt to debt recovery all because I work 13 hours a day and did not have time to send my proof of no claims I currently have 3 different insurances for different vehicles and have had no problems with any other insurance company Udrive are a scam they will cancel your insurance then charge you for the full years cover even tho they cancelled it after receiving everything they asked for apart from the one thing they can see online right in front of there eyes please be careful insuring with UDRIVE you will end up been ripped off stressed and in debt this is by far the worst company you can insure your car with I now need time off work and extra costs for my solicitor to sort this issue out for me”

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Posted 6 years ago

“After purchasing a new car yesterday and needing my existing policy changing over. Kylie was extremely helpful, polite and well mannered! Merry Christmas x”

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Posted 6 years ago

“I was very happy with your service today. You explained everything I needed to know and you was very helpful and polite. Thankyou for helping me today.”

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Posted 6 years ago

“Efficient customer services! So helpful ! Highly recommended!”

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Posted 6 years ago

“Excellent and very helpful customer service. Highly recommended.”

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Posted 6 years ago

“she was patient and polite”

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Posted 6 years ago

“Very efficient with insurance and polite and helpful”

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Posted 6 years ago

“Very good customer service and very help full thanks to Kylie Clapham”

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Posted 6 years ago

“Kylie Clapham was wonderful today and solved an ongoing issue with a previous false claim. Kylie quickly resolved the issue professionally with empathy and a lovely manner. Kylie shone as a great example of how to deliver customer service. Thank you!”

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Posted 6 years ago

“The help to keep my cover going was very good and understood every point that was made thank you”

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Posted 6 years ago

“Very helpful staff very courteous and polite solve the inquiry on no time all in great order.”

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Posted 6 years ago

“Kylie Clapham she was very help full and kind lady by the sound of her hope she stays the same when not working😋😋”

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Posted 6 years ago

“Very pleasant and polite helped me out anyway she could brilliant member of your teem wish all your staff where like her as I have had bad experiences with other people in this company”

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Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews