U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very bad service”

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Posted 1 year ago

“This company is group of scammers. Don’t waste money. They have bought fake reviews. Don’t trust. They have hidden charges.”

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Posted 1 year ago

“Absolutely shocking, I advice everyone to be carefull, they charged me £178 for just spelling my email wrong, I been told to be careful with this company and now I know why , they are a scamers 100%”

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Posted 1 year ago

“Should be no stars. Took £75 from me . Found cheaper insurance. Cancelled policy within 5 mins. Still took £75!!! DO NOT USE THIS COMPANY!!! BE WARNED. ⚠️ ⚠️ ⚠️”

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Posted 1 year ago

“they are really professional and immediately helped me”

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Posted 1 year ago

“Good service very good”

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Posted 1 year ago

“Had to change registration immediately after policy began - charged £50 admin fee! Disgusting! Only gave 1 star because there wasn’t a zero!”

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Posted 1 year ago

“customer service was brilliant need give sean 10/10”

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Posted 1 year ago

“Very golf service”

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Posted 1 year ago

“Good, will recommend for a friend”

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Posted 1 year ago

“Absolutely shocking. The amount of info requested after you take out the policy is really high. Also they want additional info in the small print then call 3 days before the policy is due to start to say you have to pay additional £500 premium because they have now searched back 5 years and found something - not 3 years like on the quotation site - and this extra time is all in the very small print on their website so all your fault. Or you can cancel for £75. Absolute criminals. They should not be allowed to operate. Worth paying £75 to escape from these misery inducing charlatans.”

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Posted 1 year ago

“Helped me sort out needed paperwork”

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Posted 1 year ago

“Sean the agent I spoke to was very clear with all I needed to do . He answered all the questions I had . Help me in the areas i needed . Nice guy”

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Posted 1 year ago

“If i could score no stars i would. Customer service has been absolutely appalling from the first instance. I paid in full and then told i had to pass some validation checks never heard of these before. And due to moving home 3weeks prior the quote went up by double they neglected to inform me of this untill the day my policy was due to start which meant i was not covered on my commute to work luckily i did not have any accidents. After reducing the quote still left me with more to pay and then told my policy wouldnt start untill midnight (i was at work 15miles from home). They then agreed to cover me to drive home between 5pm -7pm but i wasnt covered if i had an accident what is the cover then? Allowing me to drive my own vehicle at my risk???? I own it i can do that without permission from them. Finally got told i was cover between 5pm-7pm even if i had an accident still very confused how this works. Was told id recieve a cover note nothing appears so call them again 45mins later told there was issues with emails and i was insured and there call centre was open should i have problems on route home ( not filled with confidence) customer service absolutely shocking. Requested a copy of complaints procedure which i still havent recieved. Dont purchase avoid at all costs im regretting my decision.”

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Posted 1 year ago

“Nice guy and respectful”

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Posted 1 year ago

“The service was very good,they explained well and clearly.”

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Posted 1 year ago

“Will never use again and will also be telling everyone I know to never to bother with Udrive. Hidden costs all over the place.”

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Posted 1 year ago

“great service”

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Posted 1 year ago

“Good service!”

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Posted 1 year ago

“The customer service representative - Paul, was really very helpful and professional. He was very articulate and passed on information clearly. And my queries were solved. Keep up the great work.”

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Posted 1 year ago

U Drive Cover is rated 3.5 based on 2,018 reviews