U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jay was very helpful explained everything in fine detail.”

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Posted 6 years ago

“My experience dealing with U Drive Cover was fast, straight forward and easy. I spoke to a man called Jay and he answered every question and gave me all the information i needed to know. Great advisor.”

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Posted 6 years ago

“I spoke with Jay and he was brilliant and dealt with my query swiftly and professionally. He is an excellent advisor.”

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Posted 6 years ago

“Jay is a good Lad. Very helpful!!!”

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Posted 6 years ago

“Jay was Very easy to talk to and understand”

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Posted 6 years ago

“Awful just bad from start to finish I cancelled they just kept trying to up my insurance they weren’t clear on things. I cancelled and they are still taking money out for insurance don’t insure with them”

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Posted 6 years ago

“Jay was incredibly patient and helpful. He helped me through a tough process explaining the policy and it's effect. He was a absolute delight and when I rang back for further help his colleagues weren't as helpful as him. He personalised his approach and it was refreshing to see this high standard of customer services. Definitely recommend U Drive but go through Jay Patel for an unmatched service and trust he will tailor your package to your benefit.”

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Posted 6 years ago

“Jay put a lot of effort into helping me with my renewal. He offered me different options and also different payment options to match my needs. He really personalises his service and even wished me a Happy Birthday. He made a big difference to my experience and I would recommend UDrive just because of his service!!”

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Posted 6 years ago

“Rachel Lockyer was fantastic. In a stressful time Rachel was calm ,supportive and very helpful. I couldn't recommend her enough for customer service.”

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Posted 6 years ago

“It did take long to complete once I provided all the information needed”

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Posted 6 years ago

“I wouldn't give these people a single star, Be-aware that once they have your funds they will go to the moon and back to try and cancel your policy and keep the the premium, I am with them for a year and can't wait to leave. NEVER EVER PAY THE COVER IN ADVANCE.”

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Posted 6 years ago

“Quick and friendly”

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Posted 6 years ago

“Very efficient and friendly service. Jay was very helpful and clearly explained the policy.”

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Posted 6 years ago

“Best price”

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Posted 6 years ago

“the whole process took too long apart from that it was fine as in sending in documents then chasing them up as to see if they have been approved etc they wont contact you unless something is missing they should confirm that it is all done and everything is done a simple email is easy compared to chasing them”

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Posted 6 years ago

“The customer service is fully tailored for client need.I would recommend U Drive Cover as they are very flexible and supportive.”

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Posted 6 years ago

“My sales advisor Andy was very helpful and informative!”

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Posted 6 years ago

“Fantastic service! The agent i spoke to (Jay) was very helpful indeed......4 stars as nothing is perfect.”

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Posted 6 years ago

“It seems like alot of hassle n questions about your entire life to get insured by them, they also dig up to much about your past which other insurers wouldn't go as far into”

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Posted 6 years ago

“Happy to be in U Driver cover”

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Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews