U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NOW THEY ARE PUTTING THERE OWN REVIEW TO COVER THE OTHER REVIEW COMPLETE SHAME ON THIS COMPANY”

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Posted 4 years ago

“Good company”

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Posted 4 years ago

“this company is a rip off first they take your money and then when you want to cancell they start messing about and making excuse not to give your full refund back customer service is very bad even the manger was threatening me over the phone when i asked them for my full refund alex who was dealing with this was a p.... he frankly told me and giggling away over the phone saying in a way we got your money now you wont even get it back thats how they are runing there dirty busniess they think they got away with the full money please beware of this scum they dont know that there office is not far away from were i live i cant belive that they threatning me over the phone for my money which is unbeliveble these company should be notifyed to trading standard for that threatning they dont even deserve 1 star they derserve -10 star thats how appualing this company is”

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Posted 4 years ago

“fxxxx. couldnt beliver such a insurance company exsits in the world. shiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit everythings. anyway i do believe whatever you have done will be paid back.”

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Posted 4 years ago

“Worst insurance company in the UK by far. Try to scam you out off your own money”

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Posted 4 years ago

“They were very kind .it is very fast. I'm glad I chose you”

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Posted 4 years ago

“I tried to insure with them. I told them to send me the contract to read it. But .. first he took my deposit (£ 314 ).and then he sent me the contract! So I terminated the contract the same day.I received after a month of scandal, only £ 183! I DO NOT RECOMMEND !!”

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Posted 4 years ago

“Amy Ansell has provided a great service with me trying to sort out my change of address and insurance. Going back and forth on emails really appreciate her help. 3* in regards to the company but 5* in regards to the customer service I have received from 2 members of their staff”

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Posted 4 years ago

“Poor service... rude stuff.... u name it... a very long list to describe their services... they treat u like a liar... all the answers u put online have to be double checked and then they ask more questions. I felt like they're going to ask how times I have a shower a week. RIP OFFFF.....!!!!!!BEWARE.... I purchased a policy online and cancelled it within few hours they charged me £75... whereas any other insurance you hv to pay £25 max or nothing for cancellation within the first 14 days. Avoid....”

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Posted 4 years ago

“Fraudulent sales tactics. Misinform you and charge you for cancellation eve before your policy start date. Please Avoid this broker!!!”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Terrible customer service never ring back when they say they will and got a cancellation fee for policy when it hadn’t even started and when I didn’t accept the increase in price from initial quote never dealt with such a bad company terrible !!”

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Posted 4 years ago

“Customer service was 👌🏽”

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Posted 4 years ago

“AVOID AVOID AVOID!! I ended up paying over £600 more in comparison to my original quote by them using sales and cancelation tactics. As a fairly new driver i was taken full advantage of. I was threatened with being left without insurance, cancellation fees over £500 and up-to 30days for a refund!! Literally felt like i had no choice. No to mention the liesssss they tell about ridiculous reasons for the bump in price.. I basically paid more for insurance with them then i did previous years with others with my NCD.”

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Posted 4 years ago

“Stay away from this broker. Yes that's right, they are not an insurance company so don't be fooled. Their tactic is to take your money straight away so that they hold you hostage then keep you waiting for at least 24 hours. They will then increase your premium by about 75% more than your initial quotation. Obviously your initial reaction would be to decline it, but wait, they will slap you with a £75 to £100 cancellation fee. Now whatever you choose, you'd lose. So better stay stay!!”

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Posted 4 years ago

“Very well assisted by Charlotte 👍”

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Posted 4 years ago

“Very bad customer service , 4 day to validate the policy, leaving me with no insurance . After I paid full amount”

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Posted 4 years ago

“Avoid avoid avoid avoid avoid”

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Posted 4 years ago

“They are very dubious. They took out money from my account 2days before i wanted my policy to start and waited till my policy started to inform me of a validation and asked me to pay an extra £400. I do not recommend them at all. BEWARE!”

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Posted 4 years ago

“Very misleading no mention of broker and had to pay for for an estimated policy which was no were near the quote that followed then charged me £75 for the cancellation of a policy that didn’t come into force for a further 6 days BEWARE.”

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Posted 4 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews