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U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
The worst insurance company iv ever dealt with, they rip you off in all ways , even when i wanted to cancel they charged me half of the premium As that is hidden somewhere in their policy they wont even mention it to you , so make sure you read the terms and conditions carefully Will never take policy with them again Very upset with the service Terrible
Helpful Report
Posted 1 year ago
The service is complete out of order, lack of honesty, charging customer anyhow .
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Posted 1 year ago
Worst company ever. Scam do not use. They use price comparison sights to reel you in, then tell you that you are not able to have the insurance they sold you, quote you a higher premium and charge you £75 to cancel.
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Posted 1 year ago
Not very good, I'm not happy
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Posted 1 year ago
Rachel made it very fast and efficient! Appreciated the extra mile and professionalism I’m cancelling my policy. Thankyou!
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Posted 1 year ago
Absolutely spot on.. wanted to swap a car on my policy.. Luke Stevens explained it all to me properly.. told me I can either pay it all then or spread it across my final payments, explained the amounts.. and I could understand him which is a massive bonus
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Posted 1 year ago
I contacted U Drive today for help with my documents and the person i spoke to was very helpful and kind , I really appreciate the help .
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Posted 1 year ago
RIP off company I paid over £450 for fully comp insurance then the following month they cancelled my policy due to me not sending in my proof of no claims when all my previous insurers source this information themselves after all I am paying for a service and not for me to be doing their job, anyway they gave me or at least in 30 working days they will give me a massive refund of £167. I’d avoid these robbing bastards at all costs.
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Posted 1 year ago
very bad service and specially customer service team don't have manners ,,i am very frusted with this company
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Posted 1 year ago
Very helpful and quickly.
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Posted 1 year ago
your company failed to send invoice no. within two months. where to transfer 143 . They do it to hurt me! You want to steal my money! This is the worst insurance company that does not respect itself or the client! Therefore, in the future I will not book with this company and I will tell others about it! The staff let me down
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Posted 1 year ago
My son got a quote from them and without his knowledge took payment and started a policy. He called them to get his money back and they refused. Now dealing with it through fraud department at the bank. This company are complete snakes AVOID AVOID AVOID
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Posted 1 year ago
Good customer service
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Posted 1 year ago
Seem to be very human and very contactable. Keep it up Udrive 🫶
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Posted 1 year ago
Excellent call handlers. Vey helpful,straight to the point but very thorough.
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Posted 1 year ago
Very friendly and helpful, answered all of my questions.
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Posted 1 year ago
What a rip off won’t let you adjust policy I moved abroad and wanted to cancel my policy half way through they said I could cancel but I still had to pay the full years premium plus a £75 cancellation fee awful company praying on hardworking familie
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Posted 1 year ago
Very efficient service. The customer service agent was very nice and got my insurance arranged very quickly and smoothly.
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Posted 1 year ago
Great service - dealt speedily with my issue !
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Posted 1 year ago
Very helpful 👌
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,018 reviews