U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the same experience as Daniel Thompson so I've used his feedback below: Scammers - Went through MoneySupermarket, they called straight after purchase, felt like they were looking for any details out of place to pounce and they did. They hadn't even started the insurance policy but I got charged £75 cancellation fee. I have to say I feel scammed and robbed. Do not use this company. Very rude and condescending on the phone. You then have to wait up to 30 days for them to return your money!!”

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Posted 2 years ago

“The most disappointing insurance company, rude staff. And very very expensive. I do not recommend.”

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Posted 2 years ago

“Hellow have much will be there Insurance every month”

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Posted 2 years ago

“I'm going to use Daniel Thompson feedback text it's below , because I had exactly the same case this morning, they are really bad and I feel scammed and robbed. This Company needs to be stopped. Scammers - Went through Go Compare, they called straight after purchase, felt like they were looking for any details out of place to pounce and they did. They hadn't even started the insurance policy but I got charged £75 cancellation fee. I have to say I feel scammed and robbed. Do not use this company. Very rude and condescending on the phone.”

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Posted 2 years ago

“Is great company and very help for costumer”

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Posted 2 years ago

“Scammers - Went through Go Compare, they called straight after purchase, felt like they were looking for any details out of place to pounce and they did. They hadn't even started the insurance policy but I got charged £75 cancellation fee. I have to say I feel scammed and robbed. Do not use this company. Very rude and condescending on the phone.”

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Posted 2 years ago

“Worst company ever, don't go with the sh....t company they try to steal your money ....they cancel my poilcy for no reason . Now I am waitng 30 working days to receive my money back”

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Posted 2 years ago

“I Was called by a friendly and very helpful person named Kiana Smith.I had abit of an issue,I received bad news.She sorted it right out there and then on the phoneCouldnt of handled my situation any better.All good now.High ten 🙌🏼”

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Posted 2 years ago

“All the bad reviews don’t seem very helpful , all i can say is so far so good and great prompt customer service! They validated my policy over the phone before payment , by far the cheapest insurance and very I’m happy like i said so far so good no promblems at all! And excellent customer service whilst setting up my policy .”

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Posted 2 years ago

“Good services”

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Posted 2 years ago

“So I suffer from high anxiety, I hate calling these companies for insurance. I actually don’t really like speaking to people in general. But Jamie bless his heart amazing customer service. Really gave the best advise and he was just east to talk to. This is the customer service that creates return customers. So Jamie your a legend! Thankyou I also had the Pleasure of talking to a lady called Charlotte who was amazing also. So yeah U COVER DRIVE amazing customer service. Thankyou again!”

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Posted 2 years ago

“Nice costumers service”

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Posted 2 years ago

“Scammers cancel insurance and charged me 125”

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Posted 2 years ago

“the worst insurance company I've ever had scam scam scam scam scam scam scam scam scam scam scam scam ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌ This Company needs to be stopped. Even one star is to much for them 👎👎👎👎”

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Posted 2 years ago

“Just scammers , jams is very rude”

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Posted 2 years ago

“Rude no claims I thought was 4 years when it was 7 saying dispute with previous insurance which is bs and charging me £481 25 extra on policy when imo it should be lower not higher Am I even legally insured if theres a dispute ? I know if i havent got correct info its cancelled Massive red flag 🚩 stay away dont get ripped off”

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Posted 2 years ago

“I wouldn't even give it 1 star as staff are rude and not easy to deal with”

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Posted 2 years ago

“SIMPLY PUT, STAY AWAY FROM THIS COMPANY U DRIVE COVER. I paid for the insurance deposit £289, they called me for validation, 1 day later they say that the underwriter did not want to insure me, but they could offer another insurance for £ 3,500 or so. I said no and they hit me with the surprise cancellation fee of £149. Mind you, I did not receive any insurance related documents whatsoever, my car was never insured with them AT ALL. SO I AM NOW FILING A SMALL CLAIM AGAINST THEM AND i will report them to every entity responsible for dealing with SCAMMERS. PLEASE WAIT FOR MY LETTER BEFORE CLAIM, THOSE £149 YOU SCAMMED FROM ME , YOU WILL NEED THEM IN LEGAL FEES BERX548”

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Posted 2 years ago

“Help me alot with insurance!”

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Posted 2 years ago

“Was not expecting a call asking me to pay an extra £400 for something I shouldn’t have been held accountable for. After having spoken to a not so helpful person who just offered a passive apology repeatedly, I finally got a hold of someone who listened to matter at hand and actually did something about it. Sasha, you are a credit to your business and people should be getting tips on customer service from you. From being on the verge of cancelling a new policy you’ve made this new customer very happy. Thank you!!!”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews