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U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very helpful today sorting out my insurance. I found that my complicated request was dealt with in a professional and sensible manner. All issues were resolved. This is an honest review. Regards, Steve, a happy customer.
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Posted 1 year ago
Charlottle is an excellent member of this team. She is incredibly helpful and very kind. Thank you Charlotte
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Posted 1 year ago
Cant really fault them i had no issues at all
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Posted 1 year ago
The very good thank you
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Posted 1 year ago
Charlotte was so quick and helpful when helping me switch my car on my policy, thank you!
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Posted 1 year ago
Absolutely terrible This company seem to focus on collecting data They ask for a lot of personal information eg NI number and then block uou if they don’t get it Is it because of the high amount of illegal people in this country I don’t know but I’m very uncomfortable giving my personal data away
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Posted 1 year ago
Good customer relationship. Thanks
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Posted 1 year ago
Very helpful polite and professional. Well done Charlotte.
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Posted 1 year ago
Fantastic service from jade, she made sure I understood everything.
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Posted 1 year ago
I call today to ask if is possible to extend cancelation period until tomorrow, and Jamey solved straight for me Im more than happy to hear that Thank you guys for your service The best
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Posted 1 year ago
Jamie was excellent and sorted out my new insurance details efficiently and customer service was great!
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Posted 1 year ago
Spot on service always ready to help
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Posted 1 year ago
We don’t know how good or bad a car insurance provider is until we need to make that dreaded claim. If we don’t ever make a claim we can only judge by the customer service and pricing we receive during the dealings we have in the initial contact or at renewal time we have with the provider (the people taking the money from us) Customer service with U Drive Cover is very good, telephone conversations are helpful and informative. The cross-checking of personal details I found to be intrusive and at a level I have never experienced before, other than applying for a mortgage and I’ve been buying car insurance for almost 50 years. But perhaps this is commonplace with other insurers when taking-on someone new. Overall, U Drive Cover is; efficient and competitive in their price for cover. So far they’ve made me happy with what they have provided. 👍🏻
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Posted 1 year ago
We lost connection but Charlotte called me straight back, saving me having to go through all the options again! Professional and friendly service Thank you
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Posted 1 year ago
Charlotte, the advisor was absolutely fantastic unfortunately do not take her surname but she works in the cancellation policy team. I would like to say a very big thank you for explaining the process and the cover in a very professional manner. Charlotte was very calm and professional and lovely to speak to advisers like that.
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Posted 1 year ago
Charlotte was friendly, understanding and very efficient, explained exactly what was needed.
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Posted 1 year ago
Very helpful
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Posted 1 year ago
Prompt and friendly customer service.
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Posted 1 year ago
Rachel was truly amazing she helped with care and consideration with attention to detail. Thank you Rachel. Manesh
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Posted 1 year ago
Brilliant customer service experience, professional and taking time to explain the process. Thankyou
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,018 reviews