U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could have given 0 stars I would. They give a price I paid they change the price when you call. Then promise to do a price match and do not then charge you a fine for cancelling. DO NOT USE THIS COMPANY YOU WILL LOSE YOUR MONEY.”

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Posted 5 years ago

“They give a low online price just to draw you in then try to find the finest of errors in order to pump the price up massively. Beware”

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Posted 5 years ago

“Kylie Clapham Has outstanding customer service was so helpful very grateful for the service 5 out of 5”

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Posted 5 years ago

“So I spoke with Kylie Clapham at U Drive Cover today to arrange my renewal. I had been quoted a cheaper renewal price than I Drive were offering and when.i told this to Kylie she matched the price for me and arranged everything nice and quickly. She provided a good, efficient and professional service which left me feeling happy I decided to stay with U Drive. 👍👍”

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Posted 5 years ago

“Whilst trying to insure my vehicle with U Drive, I was put in contact with Haris who is a sales assistant. Haris was knowledgable, approachable and overall caring. U Drive were unable to insure my car directly but Haris managed to get in contact with a second company to arrange appropriate cover. I am very satisfied with the service provided by U Drive and Haris.”

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Posted 5 years ago

“Very helpful customer service,”

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Posted 5 years ago

“Bunch of criminals. I've sold my car as I don't need anymore. got a company car, called them to cancel my insurance the told me that I have to pay £345 to cancel my policy. I told the I don't need the insurance as I don't have A car, Why I should pay for a insurance. I REPORTED THEM to the Police and BBC TV. They are a proper scams.....”

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Posted 5 years ago

“Ms Kylie Clapham, has been very helpful on information. Great customer services very warm and friendly.”

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Posted 5 years ago

“Fantastic service this morning, really appreciate the honesty and quick response! 10/10”

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Posted 5 years ago

“Absolutely fantastic Customer from agent Grant who went above and beyond to deal with a not soo average query truly this Agent is and asset to the business and will advise to promote to a higher level in the firm as he has clear skills to manage and resolve effectively and a difficult query in a very timely manner. A lot can be learnt by fellow agents who have not been able to deal with previous contacts or issues when presented to them as well.”

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Posted 5 years ago

“I was having trouble with getting through to the DVLA to get the information you wanted, I asked your assistant for help she was very pleasant and helpful.”

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Posted 5 years ago

“please very careful with this company canceling my insurance with out letter and e mail and they charge more than 400 pound for two month insurance please very careful before getting insurance”

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Posted 5 years ago

“More than happy, just recently renewed my insuance and even though i found a cheaper quote they happily price matched. Very easy to get hold of via telephone. Great prices, great customer service = 1 happy customer”

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Posted 5 years ago

“I have my insurance with them for less that 3-mntohs and I was in monthly payments when I rang to cancel it they asked me to pay the full annual amount. Now they chasing me to pay or going to damage my credit score. I do not now what do, any advice please?”

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Posted 5 years ago

“Very satisfied...great services”

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Posted 5 years ago

“Lovely customer service”

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Posted 5 years ago

“Poeple who said lovely customer service who give informations ,try to deal with them first then you see the other face of this company it is totally different ,once they still your money you would never say that.”

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Posted 5 years ago

“Stay away these U drive cover brokers They are not insurance company they are just brokers. They charge us £1478 instead £1319 and when we call them and asking to cancel our policy within cooling off period they charge us £181 and we had to wait 39 days to get refund .this is the worst experience I've never had . Unprofessional and lying to customers so pls stay away”

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Posted 5 years ago

“Lovely company explain everything what you need”

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Posted 5 years ago

“Very polite and helpful”

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Posted 5 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews