Login
Start Free Trial Are you a business?? Click Here

U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
I received the best customer service from Kylie! She was friendly, patient and very helpful.
Helpful Report
Posted 5 years ago
Having requested proof of my no claims bonus it took UDrive approximately 3 weeks to sort. Very frustrating when someone says they will sort it as a matter of urgency.
Helpful Report
Posted 5 years ago
Very happy.
Helpful Report
Posted 5 years ago
Excellent service, very professional and knowledgeable, extremely helpful and polite.
Helpful Report
Posted 5 years ago
i had a few problems along the road but when told them there where more than happy to help me out and be understanding . very helpfull indeed will recommend to friends.
Helpful Report
Posted 5 years ago
Great custom service, helpful agent that called + explained things well.
Helpful Report
Posted 5 years ago
Absolutely brilliant service and very helpful! Thank you Kylie!!!
Helpful Report
Posted 5 years ago
Customer service is brilliant
Helpful Report
Posted 5 years ago
Really helpful, I’m going threw a little bit of a financial difficulty, and kylie was really understanding, and didn’t make me feel like a complete failure like most people have thankyou
Helpful Report
Posted 5 years ago
Absolutely brilliant service and very helpful! Thank you again guys!
Helpful Report
Posted 5 years ago
I change my polici to another car. Very nice people easy and fast proces. Definitely I use again. Thanks very much U DRIVE COVER team
Helpful Report
Posted 5 years ago
Kelly has been helping me resolve an issue, without her this process would of been a lot more stressful
Helpful Report
Posted 5 years ago
Customer service was brilliant and I am a happy customer once again thanks to kylie.
Helpful Report
Posted 5 years ago
I absolutely love this company! Every time I call the team they are so helpful and friendly. Suffering from mental health, the team are so understanding and go out their way to help! I can’t think of one negative comment! All positive! Will definitely be staying and renewing my policy with them!! Seriously the best insurance company I have EVER dealt with !! It won’t let me add 5 stars to customer service but I would give 10 stars!!
Helpful Report
Posted 5 years ago
Very nice abd helpful excellent customer service
Helpful Report
Posted 5 years ago
Avoid at all cost, canceled after 6 months, told me I need to pay 900. Later on passed my details to CRS and claims that from the start they asked me to pay only 470.
Helpful Report
Posted 5 years ago
very easy to speak to, very helpful, she was great!
Helpful Report
Posted 5 years ago
great telephone service however harsh on prices as they charge even on changing the address almost GBP 100. I assume they charge even for a small change (as address, name, etc). Apart of that no issues faced with Udrive.
Helpful Report
Posted 5 years ago
Great service for Kylie
Helpful Report
Posted 5 years ago
Very helpful and paid out in full
Helpful Report
Posted 5 years ago
U Drive Cover is rated 3.5 based on 2,018 reviews